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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    18k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    3k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    35.1k
    posts

8,364 topics in this forum

  1. transition to plesk

    By _andrewsl,
    • 1 reply
    • 180 views

  2. Trouble accessing my site

    By Guest,
    • 0 replies
    • 557 views

  3. Trouble Moving Account from Stevie to Johnny

    By ericT,
    • 5 replies
    • 817 views

  4. Trubles with django framework

    By formigol,   
    • 6 replies
    • 772 views

  5. Try Fix Db Error

    By ltlt,
    • 5 replies
    • 918 views

  6. Try recreating fencer84 user

    By fencer84,
    • 2 replies
    • 378 views

  7. Trying To Edit Htaccess File And Change Main Domain

    By clchaz,
    • 6 replies
    • 1.1k views

  8. Trying To Reset Password, Not Receiving Email.

    By moonrkr,
    • 1 reply
    • 218 views

  9. Trying To Signup Fails

    By paladox2014,
    • 2 replies
    • 601 views

  10. Two Accounts at the same time

    By Reza Torabi,
    • 4 replies
    • 1.1k views

  11. Two cPanels: one in-accessible, the other refuses login

    By Majid,
    • 7 replies
    • 1.8k views

  12. Two Different Php Versions

    By paladox2014,
    • 3 replies
    • 286 views

  13. Two Factor Authentication 1 2

    By DmC,
    • 17 replies
    • 1.3k views

  14. two message 1 Can not check if mod_rewrite is installed & 2 The rewrite rules required by this plugin have changed or are missing

    By nemo1,
    • 4 replies
    • 488 views

  15. Two small problems

    By sucka,
    • 2 replies
    • 908 views
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