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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.6k
    posts

9,237 topics in this forum

  1. renew account: pcknowledge.heliohost.org

    By software advisor henry,
    • 3 replies
    • 1.2k views

  2. upload asp page from frontpage2003

    By ncbbh4u,
    • 1 reply
    • 742 views

  3. Change Main Domain

    By Pug Village,
    • 2 replies
    • 724 views

  4. 505 Internal Server Error

    By Mghz,
    • 1 reply
    • 946 views

  5. Cannot Login (because of timeout)

    By mannyk,
    • 2 replies
    • 1.1k views

  6. addon domain help

    By m3adm,
    • 1 reply
    • 903 views

  7. Please Delete Me

    By bsp-xcd,
    • 2 replies
    • 960 views

  8. Can't login to cpanel

    By The Undertaker,
    • 4 replies
    • 939 views

  9. Problem with embedded PHP in HTML

    By Tom_K,
    • 2 replies
    • 868 views

  10. Name Servers

    By lucky1,
    • 2 replies
    • 837 views

  11. Can`t login, can`t reset password, can`t renew...

    By benoos,
    • 5 replies
    • 1.2k views

  12. File type restrictions

    By JcX,
    • 7 replies
    • 2.8k views

  13. Inactive but won't activate.

    By ncrowder,
    • 1 reply
    • 707 views

  14. Error from park wrapper: domain is already configured.

    By xxx,
    • 3 replies
    • 1.9k views
    • xxx
    • xxx

  15. Change "loottrain.org" to "loottrain.net"

    By dereksj,
    • 1 reply
    • 638 views
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