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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.7k
    posts

9,490 topics in this forum

  1. Unable To Login To Cpanel Or Reset Password.

    By Guest xaav,
    • 0 replies
    • 677 views
    • Guest
    • Guest

  2. [SOLVED] Unable To Login To Cpanel Or Reset Password.

    By Neganti,
    • 3 replies
    • 1.3k views

  3. [SOLVED] I'd Forgotten My Email Which Was Used For Registration. What Should I Do?

    By rm10,
    • 3 replies
    • 664 views

  4. Account Issue

    By adelguy16,
    • 3 replies
    • 557 views
    • Guest
    • Guest

  5. [SOLVED] Stevie And Johnny 1 2

    By seifhate,
    • 18 replies
    • 2.3k views
    • Guest
    • Guest

  6. Heliohost Account Error

    By sefrea,
    • 3 replies
    • 711 views
    • Guest
    • Guest

  7. [Solved] Could Not Reset The Password Of My Account

    By flywuwei,
    • 1 reply
    • 581 views
    • Guest
    • Guest

  8. [SOLVED] Account Problems!

    By andreichirtes,   
    • 11 replies
    • 2.6k views
    • Guest
    • Guest

  9. "all" Uploaded Files Remove New Lines?

    By apothem,
    • 2 replies
    • 789 views

  10. Queued Jseifert

    By jseifert263,
    • 14 replies
    • 2.6k views
    • Guest
    • Guest

  11. Can't Access Cpanel?

    By akafarmer,   
    • 3 replies
    • 2.8k views

  12. Password Reset?!

    By witchcraft,
    • 4 replies
    • 1.1k views

  13. Found Error In Home Page

    By anush,
    • 1 reply
    • 697 views
    • jje
    • jje

  14. Internal Server Problem.. Please Help :(

    By deodeye,   
    • 3 replies
    • 1.8k views

  15. [SOLVED] Not Able To Create Mysql Database

    By champa,   
    • 3 replies
    • 722 views
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