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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.


Support FAQ [READ THIS FIRST]

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.1k
    posts
  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts
  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.3k
    posts

8,612 topics in this forum

  1. Please Delete my Account

    • 1 reply
    • 576 views
    • 8 replies
    • 2k views
  2. Access port for free host

    • 1 reply
    • 773 views
  3. 500 Internal Server Error 1 2

    • 15 replies
    • 2.8k views
  4. HelioHost Account Queued

    • 1 reply
    • 1.1k views
    • 1 reply
    • 961 views
  5. Thanks

    • 1 reply
    • 754 views
  6. Domain parking

    • 1 reply
    • 568 views
  7. add on domain error

    • 1 reply
    • 832 views
  8. Admin help me.

    • 4 replies
    • 950 views
    • 1 reply
    • 624 views
    • 1 reply
    • 898 views
  9. Over 48 hours

    • 4 replies
    • 1.1k views
  10. Over 48 days.

    • 4 replies
    • 1k views
  11. suspended account

    • 1 reply
    • 509 views
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