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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.8k
    posts

9,702 topics in this forum

  1. [Solved] Could Not Connect To Database

    By thomk,
    • 3 replies
    • 2k views

  2. [Solved] Java Not Working Again

    By deividlm,
    • 1 reply
    • 509 views

  3. [Solved] Help On Multiple Account

    By mechlabs,
    • 2 replies
    • 835 views

  4. [Solved] Permission For Another Account...

    By isitpossible,
    • 2 replies
    • 862 views

  5. [Solved] Asking Permission To Have More Than One Account

    By raykai,
    • 6 replies
    • 926 views

  6. [Solved] I Have A Problem With Phpmyadmin

    By osratelm,
    • 1 reply
    • 469 views

  7. [Solved] Account Active. Website Cannot Be Displayed

    By SR1,
    • 2 replies
    • 503 views
    • SR1
    • SR1

  8. [Solved] Cpanel Login Page Not Loading

    By raykai,
    • 3 replies
    • 802 views

  9. [Solved] Domain Doesn't Change

    By MarioErmando,
    • 3 replies
    • 950 views

  10. [Solved] Account Got Created, But Username Is Lost

    By ben_bre1,
    • 4 replies
    • 552 views

  11. [Solved] Park Domain

    By Crystala,
    • 3 replies
    • 1.2k views

  12. [Solved] Heliohost Account Queued For How Long?

    By isitpossible,
    • 2 replies
    • 916 views

  13. [Solved] Unable To Login Or Reset Password

    By isitpossible,
    • 13 replies
    • 2.7k views

  14. [Solved] Stevie: This Server Is Currently Not Licensed

    By Paganini,   
    • 1 reply
    • 1.3k views

  15. [Solved] I Wish To Continue With Two Accounts.

    By gourav,   
    • 2 replies
    • 971 views
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