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sergiofmreis

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  1. I am sorry, I'm not sure I followed you.. To add my domain through cPanel, I first need ns1.heliohost.org and ns2.heliohost.org as nameservers in my eu.org domain, correct? (I believe that was the reason for the second error on my first post) And due to eu.org initial check before setting the nameservers, I need NS Records on HelioHost DNS Server beforehand (that is what I've done with ClouDNS and the reason it was accepted). But these records are only created once I add/park my domain via cPanel. So there's not an universal first step, and that's why I don't know what to do... If I take this roundabout method you say, how can I later link to HelioHost's DNS? And why does it take more time? Thank you for your time. EDIT: I just got my domain approved. It was faster than I expected! Now my domain is using ClouDNS servers. How do I add my domain to cPanel? I justed tested, and changing the nameservers via eu.org still gives me the same error as in my first post, and adding a Addon Domain via cPanel also gives me the error i quoted in my first post, but this time with the IPs from the ClouDNS service. I believe adding a NS Record on HelioHost (ns1.heliohost.org and ns2.heliohost.org to my domain) would solve everything. But since cPanel doesn't give me that option, could any admin do that for me beforehand? I know those are created after adding/parking a domain, but I need them to be created before, and as I said before this seems to me a cycle: either HelioHost adds a NS record, or eu.org bypasses its initial verification system. Or is there other alternative?
  2. The domain name was sent to you. At the time of registration, I only included ClouDNS nameservers, as including HelioHost always resulted in the error stated on my first post. But somehow, I will have to link it to HelioHost servers later. And, ideally, remove the ClouDNS servers, if possible. What do you recommend?
  3. At the moment, my request is under process, which according to some reviews online may take some days/weeks. I used ClouDNS.net service, created NS Records there, and on the eu.org form I added cloudns nameservers, which were accepted in their automatic test performed before submitting. After the acceptance (hopefully) of my request, I intend to change my domain to HelioHost DNS servers. I believe then is the right moment to contact them about this issue, if their "Nameservers Modification Form" still have the initial authoritative check as when registering a new domain. But most probably they will have, I don't know. And if it's the case, I get in a vicious cycle: eu.org says NS Records at HelioHost must be set before changing nameservers, and HelioHost cPanel Addon Domain require nameservers at the eu.org domain to be set first. So, suming up, I haven't still contacted hostmaster@eu.org. What do you suggest me to do? Thanks!
  4. Ah! Got it! Thanks for the explanation! But by doing this, I will lose my heliohost subdomain (which is my main domain at the moment), right? Or will it be turned into an addon/parked domain? If possible, I wanted to keep both domains I just want to be sure before possibly messing up my current subdomain... Thanks for your support
  5. I believe this problem could be fixed if I could add a NS record in Stevie's DNS Settings beforehand. It seems to me this is the same issue as this: http://www.helionet.org/index/topic/10899-ns-records/ As a partial and temporary solution, I used other DNS Server (http://www.ClouDNS.net) to set NS records to my domain. With this, my registration was finally accepted and they are currently reviewing my request. Nevertheless, once approved, I also intend to include ns1.heliohost.org and ns2.heliohost.org, but because of their initial checks, the order of actions must be: 1. Add NS Records in Stevie's DNS Settings. 2. Setting ns1.heliohost.org and ns2.heliohost.org nameservers in my domain settings. 3. Adding an Addon Domain via cPanel. However, DNS Settings at Heliohost don't allow me to add NS Records (same issue as in the other topic I stated above) Is it possible that some admin could add these records for me?
  6. Dear Members of HelioNet, First of all, I just want to say Hi to everyone, as this is my first post here :D/>/> A few days ago, I just joined HelioHost (Stevie server) and after configuring some initial settings, now I want to add my future main domain. Searching online led to the eu.org service (http://eu.org), which is free, and according to the vast majority of the reviews, reliable and stable. However, I am having some dificulties setting up this domain. I am a newbie, but from what I read, I must register the domain with the ns1.heliohost.org and ns2.heliohost.org nameservers, and then add an Addon Domain via cPanel. But after filling in the eu.org form (http://eu.org/form_n.html), this is the result: where xxxxx is the name for the future domain. I tried starting with cPanel, just to be sure, but there was another (predictable) error: TL;DR: Has anyone sucessfully registered an eu.org (sub-)domain? Or how can I make ns1.heliohost.org and ns2.heliohost.org authoritative for this domain? Sorry for the long post. Best Regards, Sergio
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