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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.2k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.4k
    posts

8,881 topics in this forum

  1. [Solved] Unable To Log Into Cpanel

    By phantom666,   
    • 5 replies
    • 538 views

  2. [Solved] Addon Domain/subdomain Server Not Found

    By bdjensen,   
    • 0 replies
    • 363 views

  3. [Solved] Cpanel Account Deletion

    By mperk,
    • 1 reply
    • 638 views

  4. [Solved] Cpanel Password Reset

    By swarner,
    • 5 replies
    • 670 views

  5. [Inactive]Addon Domain Problem

    By jazzik,
    • 0 replies
    • 290 views

  6. [Solved] Cpanel License

    By yt4751,   
    • 6 replies
    • 1.8k views

  7. [Solved] Can Not Access My Site

    By appfctry,   
    • 1 reply
    • 786 views

  8. [Solved] Login Failed

    By teutoburgo,
    • 3 replies
    • 788 views

  9. [Solved] Google Apps Mx Records Not Updating

    By sefrea,
    • 0 replies
    • 407 views

  10. [Solved] Problem With Mysql_connect() Function

    By chglove,   
    • 0 replies
    • 1.3k views

  11. [Solved] Need Another Shared Ip Address.

    By chglove,   
    • 0 replies
    • 960 views

  12. [Solved] 301 Moved Permanently.

    By djalmabright,
    • 1 reply
    • 544 views

  13. [Solved] I Can't Login My Account. "cannot Find The Username In Database."

    By Mongsangga,   
    • 1 reply
    • 1.4k views

  14. [Solved] Lost Password for Heliohost

    By bradders2125,
    • 2 replies
    • 639 views

  15. [Inactive]Java, Help

    By mperk,   
    • 1 reply
    • 1.5k views
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