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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.6k
    posts

9,277 topics in this forum

  1. [Solved] 216.218.192.170 Is Blocked In China?

    By tehon,
    • 2 replies
    • 378 views

  2. [Solved] Can't Add Addon Domain

    By crthell,   
    • 2 replies
    • 1.5k views

  3. [Solved] Request For Deploy

    By softlab,
    • 1 reply
    • 319 views

  4. [Solved] Request For Deploy

    By softlab,
    • 1 reply
    • 328 views

  5. [Solved] Request For Deploy

    By softlab,
    • 1 reply
    • 304 views

  6. [Solved] Legitimate Mails Sent From My Domain Are Marked As Spam By Gmail :/

    By yami,   
    • 3 replies
    • 786 views

  7. [Inactive] Drupal Installation Issue

    By tromble,
    • 2 replies
    • 393 views

  8. [Solved] Postgresql Server Offline?

    By Techcowboy77,   
    • 2 replies
    • 1.3k views

  9. [Solved] Install Gem With Specific Version - Ruby On Rails

    By anonymousxxx,
    • 5 replies
    • 1.2k views

  10. [Solved] Failing To Register

    By torels2,
    • 2 replies
    • 611 views

  11. [Solved] Changing Domain Name - Unchanged After 4 Days

    By diabolicfreak,
    • 3 replies
    • 524 views

  12. [Solved] Queued: Mattress

    By mattress67,
    • 6 replies
    • 512 views

  13. [Solved] Request For Deploy

    By softlab,
    • 1 reply
    • 340 views

  14. [Solved] Account Problem

    By ripkid666,
    • 3 replies
    • 458 views

  15. [Solved] Password Reset: Neveremb

    By neveremb,
    • 1 reply
    • 386 views
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