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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.6k
    posts

9,192 topics in this forum

  1. [Solved] Problem Changing Password

    By peraski,   
    • 3 replies
    • 413 views

  2. [Solved] 404 Not Found Error

    By rezabagh,   
    • 5 replies
    • 978 views

  3. [Solved] 500 Internal Server Error On Stevie

    By Jimbo1qaz,   
    • 7 replies
    • 2.1k views

  4. [Solved] Very Slow Cpanel On Stevie Server

    By Radel46,
    • 11 replies
    • 1.4k views

  5. [Solved] Johnny Server Down

    By arod1979,   
    • 2 replies
    • 508 views

  6. [Solved] I Get The Message: "the Server Is Not Licensed"

    By kakalot,
    • 1 reply
    • 327 views

  7. [Solved] Can't Access My Heliohost Account.

    By stephan22,
    • 3 replies
    • 661 views

  8. [Solved] Unable To Access Cpanel And Others

    By RavenDreamer,   
    • 2 replies
    • 1.2k views

  9. [Solved] Stevie - "virus Detected!" Problem

    By Marko xD,
    • 3 replies
    • 472 views

  10. [Solved] Please Close My Account.

    By zelmy,
    • 2 replies
    • 554 views

  11. [Solved] Stevie Mail Server Down

    By Byron,
    • 2 replies
    • 537 views

  12. [Solved] Well Someone Tried Attacking My Site This Morning

    By GLaDOS,
    • 2 replies
    • 469 views

  13. [Solved] Reset My Account

    By ibbi2080,   
    • 1 reply
    • 882 views

  14. [Solved] Account Got Hacked

    By MarioErmando,   
    • 2 replies
    • 1.4k views

  15. [Solved] Addon Domain

    By bzub,   
    • 1 reply
    • 769 views
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