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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.5k
    posts

9,127 topics in this forum

  1. [Solved] Virus Detected

    By peyman70f,
    • 6 replies
    • 618 views

  2. [Solved] Stevie Down? 1 2

    By Nu Lambda,   
    • 23 replies
    • 4.3k views

  3. [Solved] Stevie Phpmyadmin Error

    By awizard,
    • 10 replies
    • 1.5k views

  4. [Solved] Cannot Log Into Cpanel, Server Not Licensed Error

    By awizard,
    • 1 reply
    • 536 views

  5. [Inactive] Unable To Reset Password

    By erikg86,   
    • 4 replies
    • 911 views

  6. [Solved] Add-On Domain Issue

    By MarcoM,   
    • 5 replies
    • 741 views

  7. [Solved] Reset Password

    By lisanet,
    • 1 reply
    • 740 views

  8. [Solved] Dns Issues 1 2 3

    By Shinryuu,   
    • 44 replies
    • 7.5k views

  9. [Solved] Domain Change Scripts Not Working.

    By leandrinhomayer,
    • 5 replies
    • 1.3k views

  10. [Solved] Addon Domain

    By ExtremeGaming,
    • 2 replies
    • 514 views

  11. [Solved] Cannot Login To Cpanel: Server Not Found

    By beckyang,
    • 1 reply
    • 604 views

  12. [Solved] Parking A Domain

    By rondownload,   
    • 3 replies
    • 957 views

  13. [Solved] 0/0 Parked Domain

    By dmonde,
    • 1 reply
    • 322 views

  14. [Solved] Receiving Emails About Smf Not Connecting To The Database

    By Nimb,
    • 1 reply
    • 496 views

  15. [Solved] Where My Database?

    By irgi,
    • 1 reply
    • 512 views
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