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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.2k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.4k
    posts

8,881 topics in this forum

  1. [Solved] Site Page Load

    By stgeorge,
    • 2 replies
    • 810 views

  2. [Solved] Cannot Connect To Server.

    By mspence,
    • 5 replies
    • 952 views

  3. [Solved] 404 Error 1 2

    By vicosoft,   
    • 15 replies
    • 2.6k views

  4. [Solved] Cannot Login To Cpanel - 1 Aug '12 14:45 Pdt

    By djzebbie,   
    • 2 replies
    • 1.1k views

  5. [Solved] Cant Backup Site With Ftp Disconnects After 1 Minute

    By waigy,
    • 2 replies
    • 417 views

  6. [Solved] Can't Login

    By jvesperman2014,   
    • 1 reply
    • 589 views

  7. [Solved] Unable to Login

    By bigbaer,
    • 2 replies
    • 744 views

  8. [Solved] Fraudulent Domain - Ubabengroup.com

    By Murray,
    • 0 replies
    • 515 views

  9. [Solved] Can Not Access My Domain

    By ndimserver,
    • 4 replies
    • 792 views

  10. [Solved] Area51 Accounts

    By Ice IT Support,
    • 0 replies
    • 327 views

  11. [Solved] Can't Register To Heliohost

    By jbalzargrounds,
    • 2 replies
    • 782 views

  12. [Solved] Tomcat

    By intent,
    • 0 replies
    • 390 views

  13. [Solved] Migrating From Johnny To Stevie Error

    By Acren,
    • 0 replies
    • 294 views

  14. [Solved] Unable To Connect To Cpanel

    By aikido,
    • 0 replies
    • 277 views

  15. [Solved] Site Down

    By Pasarel,
    • 4 replies
    • 1.2k views
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