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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.2k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.5k
    posts

8,978 topics in this forum

  1. [Solved] File Recovery From Johnny

    By LeozinhosaBR,   
    • 3 replies
    • 490 views

  2. [Solved] Error While Login

    By jadam,   
    • 0 replies
    • 346 views

  3. [Solved] Backup Files From Johnny

    By miniurl,
    • 6 replies
    • 723 views

  4. [Solved] Please Delete My Account From Johnny, So That I Can Re-Create It On Stevie

    By AFHeaton,   
    • 4 replies
    • 555 views

  5. [Solved] Please Move Transfer My Account From Johnny To Stevie

    By keckge,
    • 3 replies
    • 456 views

  6. [Solved] File Recovery Request Off Johnny

    By klinn,   
    • 1 reply
    • 329 views

  7. [Solved] Phpmyadmin

    By ExtremeGaming,
    • 3 replies
    • 488 views

  8. [Solved] Esqueci

    By udisolucoes,   
    • 1 reply
    • 485 views

  9. [Solved] Request For Copy Of Backup/server Move

    By bayparkm,
    • 8 replies
    • 1.4k views

  10. [Solved] Account Conflict

    By Hahli,
    • 6 replies
    • 1.5k views

  11. [Solved] Backup My Files From Johnny

    By jfsx,   
    • 1 reply
    • 952 views

  12. [Solved] I Want To Get Ssl Please

    By bhadley,
    • 8 replies
    • 1.2k views

  13. [Solved] Connection Timeout

    By Karmanus,
    • 1 reply
    • 622 views

  14. [Solved] Change Servers

    By cdgr,
    • 9 replies
    • 1.5k views

  15. [Solved] Move From Johnny 2 Stevie

    By bmesaric,
    • 4 replies
    • 482 views
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