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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.8k
    posts

9,893 topics in this forum

  1. Domain Has Not Parked Properly

    By pete20r2,   
    • 1 reply
    • 848 views

  2. [Solved] Can't Access Stevie.heliohost.org: Mamtekl

    By mame,   
    • 3 replies
    • 1.2k views

  3. Changing Main Domain: Mamtekl

    By mame,   
    • 8 replies
    • 1.8k views

  4. Ns1.heliohost.org And Ns2.heliohost.org Records Do Not Match

    By Googleplex,
    • 6 replies
    • 1.3k views

  5. Information Out Of Date

    By paladox2014,
    • 1 reply
    • 479 views

  6. Problem Internal Server Error

    By WIELKI,
    • 1 reply
    • 542 views

  7. Unable To Reset Password

    By darkc99,   
    • 7 replies
    • 1.4k views

  8. [Solved] I Don't See The New Database In Phpmyadmn After Created

    By lionking,
    • 0 replies
    • 381 views

  9. [Solved] Forgot Cpanel Password

    By Slinack,
    • 2 replies
    • 459 views

  10. [Solved] Error During Installation Dns Entry Already Exists ~ I Deleted That Account 3 Days Ago

    By pstvx,   
    • 5 replies
    • 1.9k views

  11. [Solved] Roundcube/horde Error

    By bartus24,
    • 1 reply
    • 490 views

  12. [Solved] Unable To Add Domain To Account

    By kartikm,
    • 2 replies
    • 443 views

  13. [Solved] I Can't Enter In My Account

    By Tesouro,
    • 6 replies
    • 916 views

  14. [Solved] Website Hacked, But Only Part Of It

    By robev,   
    • 2 replies
    • 925 views

  15. [Solved] Encountered The Question Account Queued

    By jinn0317,
    • 4 replies
    • 934 views
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