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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.6k
    posts

9,277 topics in this forum

  1. [Solved] My Domain Redirects To Someone Else's Expired Domain Screen

    By Sthabile,   
    • 2 replies
    • 900 views

  2. [Solved] Changed Main Domain

    By brooc2,   
    • 4 replies
    • 614 views

  3. [Solved] Cannot Connect To My Website Via Ftp

    By Guest fangd123,   
    • 4 replies
    • 892 views

  4. [Solved] Ftp And Other Problems

    By richardm,
    • 2 replies
    • 383 views

  5. [Solved] Im Signup With Stevie And Take Me To Johnny

    By oflash,
    • 2 replies
    • 729 views

  6. [Solved] Remove Domain From Httpd.conf

    By tudor357,
    • 6 replies
    • 832 views

  7. [Solved] E-Mail Failures Again

    By jbirdweb,
    • 1 reply
    • 336 views

  8. [Solved] I Don't Really Have Two Accounts...

    By jackfm,
    • 1 reply
    • 335 views

  9. [Solved] Mailing List Backup

    By ElGaton,
    • 1 reply
    • 365 views

  10. [Solved] My Site Is Down Many Times

    By oflash,
    • 2 replies
    • 643 views

  11. [Solved] Jquery Not Working And Any Ajax Effects

    By oflash,
    • 2 replies
    • 699 views

  12. [Solved] Configure Mx Entry With Two Email Hosts

    By doublexp,
    • 1 reply
    • 324 views

  13. [Solved] Cpanel Issues

    By timnoto,
    • 4 replies
    • 476 views

  14. [Solved] Unable To Park Domain

    By razorjetin,
    • 5 replies
    • 762 views

  15. [Solved] Sudden Mysql Database Disappearance

    By burnedtoast,   
    • 3 replies
    • 718 views
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