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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.2k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.4k
    posts

8,884 topics in this forum

  1. [Solved] Cannot Login To Cpanel: Server Not Found

    By beckyang,
    • 1 reply
    • 553 views

  2. [Solved] Parking A Domain

    By rondownload,   
    • 3 replies
    • 912 views

  3. [Solved] 0/0 Parked Domain

    By dmonde,
    • 1 reply
    • 282 views

  4. [Solved] Receiving Emails About Smf Not Connecting To The Database

    By Nimb,
    • 1 reply
    • 427 views

  5. [Solved] Where My Database?

    By irgi,
    • 1 reply
    • 463 views

  6. [Solved] Upload Issues

    By ExtremeGaming,
    • 2 replies
    • 508 views

  7. [Solved] Stevie Running Out Of Space

    By anush,
    • 1 reply
    • 439 views

  8. [Solved] Php Mail() Function Doesn't Work

    By FabianK,   
    • 8 replies
    • 2.4k views

  9. [Solved] Kill Processes

    By Byron,
    • 2 replies
    • 369 views

  10. [Solved] Problem At Creating Ror On Subdomain

    By sehrguey,
    • 10 replies
    • 847 views

  11. [Solved] Unable To Login To Cpanel

    By achardwicke,
    • 7 replies
    • 936 views

  12. [Solved] "server Not Licensed"

    By conor1,
    • 2 replies
    • 640 views

  13. [Solved] Domain Not Activated Yet - Gprra.cz.cc

    By gprra,   
    • 5 replies
    • 652 views

  14. [Inactive] Password Reset Problem

    By bzub,   
    • 2 replies
    • 1.2k views

  15. [Inactive] Delete Arash.heliohost.org

    By mtlive,
    • 3 replies
    • 651 views
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