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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.2k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.4k
    posts

8,736 topics in this forum

  1. [Solved] Please Delete My Account

    By cyberc5,
    • 1 reply
    • 517 views

  2. [Solved] Please Delete My Account

    By biggd,
    • 1 reply
    • 290 views

  3. [Solved] Please Delete My Account From Www.heliohost.org

    By vaibhav8,   
    • 1 reply
    • 1.6k views

  4. [Solved] Mail Server Issues?

    By jayiafd,
    • 2 replies
    • 318 views

  5. [Solved] Continuous 500 Error On Stevie

    By barricade,   
    • 4 replies
    • 1.2k views

  6. [Solved] Switch Servers: Thom77

    By thom77,
    • 5 replies
    • 800 views

  7. [Solved] Heliohost Account Error: Dns Entry Already Exists

    By cookiesui,
    • 3 replies
    • 409 views

  8. [Solved] Login Reset Request

    By Jonny,
    • 2 replies
    • 630 views

  9. [Solved] Can't Login To Cpanel

    By bbio78,   
    • 2 replies
    • 647 views

  10. [Solved] Running Jsp On Johnny

    By phChaos,   
    • 5 replies
    • 2k views

  11. [Solved] Can't Login To Cpanel

    By DetreS,
    • 2 replies
    • 829 views

  12. [Solved] External Postgres Connection

    By lca143,
    • 1 reply
    • 1.1k views

  13. [Inactive] Cannot Connect To Ftp

    By 2bigpigs,
    • 10 replies
    • 1.6k views

  14. [Solved] Queued: Minevici

    By minevicio,
    • 2 replies
    • 321 views

  15. [Solved] Mail Not Being Sent.

    By r0nmlt,   
    • 11 replies
    • 1.9k views
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