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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.2k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.4k
    posts

8,886 topics in this forum

  1. [Solved] Invalid Login At Heliohost

    By Ausoir,   
    • 5 replies
    • 2.3k views

  2. [Solved] Suspended: Dante

    By dante,
    • 3 replies
    • 395 views

  3. [Solved] Deploying Ror App At Heliohost: Help Needed

    By jmz,   
    • 4 replies
    • 1k views

  4. [Solved] Folders In The Home Directory Deleted

    By h3llb0y2012,
    • 4 replies
    • 703 views

  5. [Inactive] Java Servlet Not Getting Activated When Invoked From Jsp

    By appsjava,
    • 2 replies
    • 348 views

  6. [Solved] Domain Theft

    By goodlife,
    • 2 replies
    • 333 views

  7. [Solved] My Page Is Down..

    By Marko xD,
    • 2 replies
    • 366 views

  8. [Solved] Not Receiving Password Reset E-Mail

    By lsheen,
    • 1 reply
    • 193 views

  9. [Solved] Phishing

    By Shinryuu,
    • 0 replies
    • 567 views

  10. [Solved] How's My Site's Load Doing?

    By toxicious,
    • 11 replies
    • 1.2k views

  11. [Solved] Deploying .war File

    By rascove,
    • 2 replies
    • 224 views

  12. [Solved] Please Why Is It That Message Sent To Yahoo Return Back As Failure

    By gckarl,
    • 2 replies
    • 465 views

  13. [Solved] Ffmpeg As A New Feature

    By zeplixco,
    • 2 replies
    • 346 views

  14. [Solved] Password Reset Not Working

    By nickb,
    • 1 reply
    • 182 views

  15. [Inactive] Cpanel: Addon Domains And Subdomains Show Zero

    By Imam Indra Prayudi,
    • 1 reply
    • 555 views
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