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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.1k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.3k
    posts

8,610 topics in this forum

  1. [Solved] Deleted My Account, To Rehost It. Now, New Account Won't Work.

    By Furr,
    • 1 reply
    • 461 views

  2. [Solved] Error With Rails App

    By ieee-usf,
    • 5 replies
    • 463 views

  3. [Solved] Own By Another User

    By bugoy,   
    • 3 replies
    • 691 views

  4. [Solved] Unable To Connect To Server

    By zkb.lt,
    • 12 replies
    • 1.3k views

  5. [Solved] Domain Error 1 2

    By bugoy,   
    • 15 replies
    • 5.1k views

  6. [Inactive] Cpanel

    By coltrane,   
    • 4 replies
    • 4.3k views

  7. [Solved] Johnny Cpanel Timeouts And Slowness 1 2

    By lillysaf,   
    • 25 replies
    • 3.7k views

  8. [Inactive] I Want To Delete My Account In Heliohost.org. But It Says Could Not Find That Account In The Database, Or It Is Not Listed As Active.

    By jeecare,   
    • 3 replies
    • 1.2k views

  9. [Solved] A Dns Entry Already Exists

    By panchazo,
    • 2 replies
    • 452 views

  10. [Solved] Stevie Cpanel Webmail Certificate Expired

    By hrethel,   
    • 3 replies
    • 972 views

  11. [Solved] Changing Of Domain Name

    By basu,   
    • 6 replies
    • 875 views

  12. [Solved] Using Ftp And Phpmyadmin Brings The Sites Down

    By stgeorge,   
    • 2 replies
    • 1.6k views

  13. [Inactive] Help To Get Hotmail Domains Working

    By jefry352,
    • 3 replies
    • 434 views

  14. [Solved] A Move Gone Terribly Wrong

    By burnedtoast,
    • 3 replies
    • 764 views

  15. [Solved] Queue And Can't Reset Password

    By cpov,
    • 3 replies
    • 448 views
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