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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.6k
    posts

9,279 topics in this forum

  1. [Solved] Cannot Reset Password

    By karen.n,
    • 2 replies
    • 569 views

  2. [Solved] Cannot Reset Password

    By mousep,
    • 3 replies
    • 514 views

  3. [Solved] Request For Second Account Aulc1344

    By aulc1344,
    • 3 replies
    • 661 views

  4. [Solved] Change Email Address

    By ctcl,   
    • 2 replies
    • 882 views

  5. [Inactive] Http Status 404-

    By national,
    • 3 replies
    • 792 views

  6. [Solved] Not Receiving E-Mails

    By mousep,
    • 4 replies
    • 552 views

  7. [Solved] Password Reset

    By zelezni,   
    • 1 reply
    • 777 views

  8. [Solved] Cannot Reset Password

    By euler45,
    • 1 reply
    • 282 views

  9. [Solved] Addon Domain Issue

    By mebezac,
    • 2 replies
    • 309 views

  10. [Solved] Confirmation Of Ssl Setup

    By standbyoz,
    • 2 replies
    • 350 views

  11. [Solved] Stevie Cpanel License

    By craigis,
    • 0 replies
    • 405 views

  12. [Solved] Main Domain Address Not Change

    By javaguru,
    • 5 replies
    • 831 views

  13. [Solved] Whats My Heliohost.org Domain?

    By bobuk,   
    • 3 replies
    • 540 views

  14. [Solved] Domain Change Script Not Working

    By mantic,
    • 2 replies
    • 392 views

  15. [Inactive] Internal Server Error Again And Again Repeatedly On Johnny

    By honeymtrk,
    • 1 reply
    • 368 views
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