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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.2k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.4k
    posts

8,736 topics in this forum

  1. [Solved] Request To Delete Account On Johnny Server

    By oninski,
    • 1 reply
    • 574 views

  2. [Solved] Are There Problems With Stevie?

    By stgeorge,
    • 5 replies
    • 1.2k views

  3. Heliohost Service Monitor (Created By Hosterslice) 1 2

    By HosterSlice,
    • 16 replies
    • 3k views

  4. [Solved] Request To Change Shared Ip Address

    By uprit,
    • 2 replies
    • 453 views

  5. [Inactive] Catch-22 Adding .hu Domain To Heliohost Site

    By falco1,   
    • 6 replies
    • 1.5k views

  6. [Solved] Dns Entry Error

    By nemico,   
    • 3 replies
    • 573 views

  7. [Solved] Change Php Version

    By Benacho,   
    • 2 replies
    • 1.3k views

  8. [Solved] Table Data Loss?

    By conor1,
    • 1 reply
    • 606 views

  9. [Solved] Johnny Backup Files

    By jugal,   
    • 3 replies
    • 1.4k views

  10. [Solved] Stevie Signup Form Not Working

    By Jonny,
    • 3 replies
    • 563 views

  11. [Solved] Problem On Parked Domain

    By oninski,
    • 2 replies
    • 881 views

  12. [Solved] High Server Load On Johnny

    By asherlevy,   
    • 2 replies
    • 1.2k views

  13. [Solved] Stevie Suffering From Extream Server Load?

    By GLaDOS,
    • 5 replies
    • 545 views

  14. [Solved] Wordpress Problem, Cant Connect To Database

    By spikesp,
    • 4 replies
    • 735 views

  15. [Solved] Addon Domain "partially Added"

    By wolstech,
    • 6 replies
    • 668 views
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