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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.5k
    posts

9,129 topics in this forum

  1. [Solved] Intermittent 500 Internal Server Errors On Johnny

    By flyoffacliff,
    • 1 reply
    • 324 views

  2. [Solved] Domain Change!

    By BadInfluence,   
    • 3 replies
    • 1.3k views

  3. [Solved] Phpmyadmin Wont Let Me Login

    By drezg,
    • 3 replies
    • 1.1k views

  4. [Inactive] Can't Login To Cpanel

    By dclarkonline,
    • 2 replies
    • 791 views

  5. [Solved] All Of Alangley's Posts

    By alangley,
    • 11 replies
    • 963 views

  6. [Inactive] Webmail Sending Problem

    By chuck,
    • 6 replies
    • 734 views

  7. [Solved] Second Account Request: Katewevu

    By MDkate,
    • 1 reply
    • 329 views

  8. [Solved] Addon Domain Deleted And The Files Has Gone.

    By erdiks,
    • 6 replies
    • 1k views

  9. [Inactive] Change Domain

    By leonardobuares,
    • 2 replies
    • 351 views

  10. [Solved] Site Down

    By rdsclean,
    • 3 replies
    • 391 views

  11. [Solved] 403 - Forbidden

    By nyten,   
    • 5 replies
    • 663 views

  12. [Solved] Delete Dns Records: Kaiphotodfw.com

    By alangley,
    • 1 reply
    • 473 views

  13. [Solved] 500 Error Running Ruby Script

    By ktulx,   
    • 3 replies
    • 1.2k views

  14. [Solved] I Can't Login To My Account. Even After Reseting My Password.

    By ijrit,   
    • 3 replies
    • 1.1k views

  15. [Solved] Domain Tk: 1 2

    By Vinicius Leal,   
    • 15 replies
    • 3.1k views
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