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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.2k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.4k
    posts

8,737 topics in this forum

  1. [Solved] I Would Like To Have 1 Account On Stevie And 1 On Johnny

    By mbdungo,   
    • 1 reply
    • 1.1k views

  2. [Solved] Request To Change Email

    By Asm,
    • 1 reply
    • 213 views

  3. [Solved] Not Inerpreting Java Jsp Files

    By blackhawk1990,
    • 1 reply
    • 260 views

  4. [Solved] Cannot Access Cpanel Or Ftp

    By aulc1344,
    • 0 replies
    • 345 views

  5. [Solved] Unable To Neither Login Nor Recover Password

    By mgorny,
    • 3 replies
    • 439 views

  6. [Solved] Could Not Install My Ssl Certificate From Godaddy (Purchased Static Ip)

    By hrce2,   
    • 5 replies
    • 883 views

  7. [Solved] Could Not Parked My Domain On Heliohost

    By ghosrt,
    • 1 reply
    • 266 views

  8. [Solved] Heliohost Account Error

    By FFenixW0rks,
    • 1 reply
    • 216 views

  9. [Solved] Cpanel Cannot Login

    By black.wolf,
    • 2 replies
    • 720 views

  10. [Solved] Ip Whitelist

    By DiGiTaL-CORE,
    • 2 replies
    • 348 views

  11. [Inactive] Stevie Ssl Account Creation Queue

    By fbpanel,   
    • 1 reply
    • 513 views

  12. [Solved] Having Trouble Accessing My Site, Cpanel, And Even My Ftp.

    By DiGiTaL-CORE,
    • 4 replies
    • 505 views

  13. [Solved] Cpanel Error

    By Asir,   
    • 3 replies
    • 510 views

  14. [Solved] Encountered An Error During Installation

    By bharbet,   
    • 1 reply
    • 511 views

  15. [Solved] Stevie Can Not Be Reached

    By casa,   
    • 1 reply
    • 267 views
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