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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.6k
    posts

9,281 topics in this forum

  1. More Than One Account

    By mannuri,
    • 0 replies
    • 281 views

  2. Stevie Dns Broken

    By wolstech,
    • 9 replies
    • 1k views

  3. [Solved] Unable To Install Any Cms

    By dearjack,
    • 1 reply
    • 428 views

  4. [Solved] Page Is Being Installed

    By RyanCubing,
    • 1 reply
    • 354 views

  5. [Solved] Suspended: Ajrjain7

    By ajrjain7,
    • 3 replies
    • 413 views

  6. Implement .war File

    By mpratik,   
    • 0 replies
    • 1.7k views

  7. Domain Has Not Parked Properly

    By pete20r2,   
    • 1 reply
    • 670 views

  8. [Solved] Can't Access Stevie.heliohost.org: Mamtekl

    By mame,   
    • 3 replies
    • 987 views

  9. Changing Main Domain: Mamtekl

    By mame,   
    • 8 replies
    • 1.4k views

  10. Ns1.heliohost.org And Ns2.heliohost.org Records Do Not Match

    By Googleplex,
    • 6 replies
    • 930 views

  11. Information Out Of Date

    By paladox2014,
    • 1 reply
    • 321 views

  12. Problem Internal Server Error

    By WIELKI,
    • 1 reply
    • 381 views

  13. Unable To Reset Password

    By darkc99,   
    • 7 replies
    • 1k views

  14. [Solved] I Don't See The New Database In Phpmyadmn After Created

    By lionking,
    • 0 replies
    • 238 views

  15. [Solved] Forgot Cpanel Password

    By Slinack,
    • 2 replies
    • 321 views
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