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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.5k
    posts

9,129 topics in this forum

  1. My Site Getting Resolving Failed

    By sembang,
    • 1 reply
    • 1.3k views

  2. [Solved] Having A Problem With My Account Www.afaq4Arab.com

    By afaq4ara,
    • 2 replies
    • 556 views

  3. I Forgot Password For Account.

    By ijrit,   
    • 2 replies
    • 1k views

  4. Cannot Install Joomla

    By Naja,
    • 5 replies
    • 884 views

  5. [Solved] Accessing Heliohost Databases From Mysql Gui

    By matthewc,
    • 1 reply
    • 931 views

  6. [Solved] Is There Something Wrong With Php On Stevie?

    By heycm,   
    • 5 replies
    • 2.1k views

  7. Ruby On Rails Apps Will Not Start

    By Bgines,
    • 1 reply
    • 663 views

  8. Frporras: .war Deploy

    By frporras,
    • 1 reply
    • 299 views

  9. Problems With Mysql, Errors In Opencart And Can't Install Drupal

    By luisfeser,
    • 1 reply
    • 526 views

  10. Allow More Users To Use Ftp On Stevie

    By paladox2014,
    • 1 reply
    • 315 views

  11. [Previously Suspended] Souravin

    By souravndp,
    • 1 reply
    • 361 views

  12. Johnny Server Issues - Connections And Password Denied

    By JJ_uk,
    • 4 replies
    • 470 views

  13. I Forgot My Username Andpassword

    By yudi pratama,
    • 1 reply
    • 784 views

  14. Ask Account Management

    By phreaker,
    • 1 reply
    • 272 views

  15. [Solved] Main Domain Feature Not Working, Site Down 1 2

    By klaush,   
    • 21 replies
    • 2.6k views
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