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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.8k
    posts

9,703 topics in this forum

  1. Drupal8 Cannot Be Installed

    By fezkade66,   
    • 1 reply
    • 803 views

  2. Waiting For Java

    By Aloisio,
    • 1 reply
    • 656 views

  3. Request For Deploy

    By luxnobis85,
    • 0 replies
    • 657 views

  4. Unable To Access To My Account And Ssl Email Don't Work On Thunderbird

    By bebo30,   
    • 3 replies
    • 711 views

  5. Pgsql Db Error

    By petervaien,
    • 0 replies
    • 490 views

  6. Can't Log In At Nigelbarksfield.co.uk

    By enbe,   
    • 1 reply
    • 1.3k views

  7. Suspended

    By nyten,
    • 7 replies
    • 1.4k views

  8. Problems With Parked Domain

    By Exhost,
    • 1 reply
    • 696 views

  9. [Solved] Suspended: Islander (Not suspended, firewall issue)

    By islex,
    • 5 replies
    • 1.4k views

  10. New Hosting Account Is Not Working

    By Ryan Zimmerman,
    • 2 replies
    • 866 views

  11. Failed To Access Phpmyadmin

    By softlab,   
    • 3 replies
    • 1.3k views

  12. Content deleted

    By Dtc,   
    • 1 reply
    • 1.4k views

  13. [Solved] Can't Park Domain.

    By Meritha,
    • 2 replies
    • 688 views

  14. Reset Email Still Not Letting Me Log In

    By lytltek,
    • 1 reply
    • 456 views

  15. Remote Connection Postgre On Server Johnny

    By Crystalena,
    • 2 replies
    • 1.1k views
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