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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.6k
    posts

9,348 topics in this forum

  1. Reset Account

    By fimweb2,
    • 2 replies
    • 800 views

  2. Err_Name_Not_Resolved

    By millones2,   
    • 2 replies
    • 780 views

  3. How Can I Get My Mysql Database Ip?

    By desmondx,   
    • 2 replies
    • 1.1k views

  4. [Solved] Queued: Wadwal

    By wadwal,
    • 4 replies
    • 962 views

  5. [Solved] Cannot Login To Cpanel - Reset Verification Failed

    By theoryanalyst,   
    • 2 replies
    • 1.1k views

  6. Error Code 500

    By MrAlicard,
    • 2 replies
    • 598 views

  7. Unable To Connect To Mysql

    By g54one,
    • 0 replies
    • 550 views

  8. Stevie - My Ip Is Blocked

    By Blazeweb,
    • 0 replies
    • 415 views

  9. I Cannot Log In To My Cpanel

    By heliomem,   
    • 3 replies
    • 833 views

  10. [Solved] Stevie No Ftp Access

    By Blazeweb,
    • 3 replies
    • 678 views

  11. [522] Server Timed Out

    By uzair,
    • 1 reply
    • 794 views
    • Guest
    • Guest

  12. [Req] Paper Latern Theme For Cpanel Johonny Server Please Activate It

    By uzair,
    • 1 reply
    • 629 views

  13. Can't Reset Cpanel Password

    By Eshkation,   
    • 0 replies
    • 534 views

  14. Johnny Down

    By RatDb,   
    • 11 replies
    • 3.1k views

  15. [Solved] Help To Reset Cpanel Password

    By obodo69,
    • 2 replies
    • 742 views
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