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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    6k
    posts

10116 topics in this forum

  1. [Solved] Blocked Ip

    By zrzr,
    • 4 replies
    • 1.4k views

  2. Activate Java

    By abhi2557,
    • 3 replies
    • 815 views

  3. [Solved] Blocked Ip

    By melvinsa,
    • 2 replies
    • 698 views

  4. [Solved] Java Hosting On Johnny

    By divyansj,   
    • 8 replies
    • 2.5k views

  5. [Solved] Addon Domain Already Exists

    By jomaki,
    • 1 reply
    • 909 views

  6. My Account Has Been Archieved

    By authboas,
    • 3 replies
    • 680 views

  7. Luanreis Expired Certificate

    By luanfrj,
    • 4 replies
    • 1.1k views

  8. [Solved] Unblock Ip

    By sdany,
    • 2 replies
    • 700 views

  9. Deploy .war

    By dessingu,
    • 2 replies
    • 702 views

  10. Deploying Symfony 3 App

    By xsirk,
    • 4 replies
    • 1.1k views

  11. [Solved] Second Account Request

    By emfaucet,
    • 8 replies
    • 1.8k views

  12. [Solved] Dbd::mysql

    By miwilc,
    • 2 replies
    • 904 views

  13. [Solved] Missing Account

    By dvd1291,   
    • 1 reply
    • 855 views

  14. [Solved] Deploy My War File

    By tpmathewnbr,
    • 1 reply
    • 601 views

  15. [Request] Reset Main Domain Back To The Original Heliohost Domain?

    By killjill,   
    • 2 replies
    • 1.5k views
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