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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.9k
    posts

  4. Email Support

    Users who wish to receive support via email can send their emails to support@heliohost.org and they will automatically be posted here for our volunteers to respond to. Direct posting is disabled.

    3.6k
    posts

10070 topics in this forum

  1. [Solved] Ip Banned

    By calimantheog,   
    • 1 reply
    • 649 views

  2. [Solved] Ip Banned?

    By jonit1,
    • 1 reply
    • 795 views

  3. [Solved] Ip Blocked

    By escrit,
    • 1 reply
    • 651 views

  4. Change Php Verion

    By lbero15,   
    • 1 reply
    • 1.3k views

  5. Ip Blocked

    By lbero15,   
    • 2 replies
    • 1.3k views

  6. [Solved] Deploy War File

    By sandro,
    • 1 reply
    • 529 views

  7. Tomcat Server On Tommy Is Down

    By vaninf,
    • 1 reply
    • 552 views

  8. Deploy War File

    By aakashsh,   
    • 2 replies
    • 1.3k views

  9. [Solved] Account Issues

    By adobe,
    • 1 reply
    • 560 views

  10. [Solved] Heliohost Ip Blocked

    By jruss99,
    • 3 replies
    • 779 views

  11. [Solved] Your Ip Has Been Blocked!.................... Please Unblock Me

    By first001,
    • 1 reply
    • 567 views

  12. Restart From Zero Regarding Site Publisher

    By davidgra,
    • 6 replies
    • 1.2k views

  13. [Solved] Blocked Ip

    By flipper,
    • 1 reply
    • 544 views

  14. [Solved] Need Pytelegrambotapi And Cherrypy

    By denge,
    • 2 replies
    • 770 views

  15. [Solved] Installing Gems For Ruby 2.4 Version

    By tosites,   
    • 1 reply
    • 861 views
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