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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.9k
    posts

  4. Email Support

    Users who wish to receive support via email can send their emails to support@heliohost.org and they will automatically be posted here for our volunteers to respond to. Direct posting is disabled.

    3.6k
    posts

10070 topics in this forum

  1. [Solved] Request:exec()

    By maicol07,
    • 2 replies
    • 1.1k views

  2. The Bound Domain Name Can Not Be Accessed Normally

    By fezkade66,   
    • 1 reply
    • 1k views

  3. Deployment Asp.net To Heliohost

    By aleksefy,   
    • 6 replies
    • 2.1k views

  4. [Solved] Please Free Up My Domain

    By sosmed96,
    • 6 replies
    • 1.3k views

  5. [Solved] Deploy .war File

    By iaconweb,   
    • 5 replies
    • 1.6k views

  6. [Solved] Help To Backup Database

    By Thanhakendai,
    • 4 replies
    • 856 views

  7. Move To Johnny

    By Guest nechan2,
    • 3 replies
    • 599 views

  8. Wrong Error Message, Says Cpu Exceeded But It Was Just An Inactive Account

    By BrunoSupremo,
    • 4 replies
    • 1.2k views

  9. [Solved] Deploy War File

    By chanders,
    • 1 reply
    • 653 views

  10. [Solved] I Can't Access To Mysql

    By chingla1,
    • 1 reply
    • 548 views

  11. [Solved] I Can't Login

    By rea,   
    • 8 replies
    • 1.7k views

  12. Need Ricky

    By hma87,
    • 1 reply
    • 553 views

  13. Please Enable Java Jsp/servlet On My Account

    By wilgilr,   
    • 1 reply
    • 1.4k views

  14. Account Located On Ricky Does Not Work

    By phumyweb,
    • 2 replies
    • 546 views

  15. Help Me With Database Please!

    By chauhan,   
    • 2 replies
    • 1.5k views
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