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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.5k
    posts

9,129 topics in this forum

  1. Suspension, Login Issues And Continuing Backup Failures

    By Cori,   
    • 1 reply
    • 526 views

  2. Dns Entry Already Exist

    By johannsdiary,   
    • 1 reply
    • 804 views

  3. Cannot Access The Postgresql Database

    By smstip,
    • 0 replies
    • 239 views

  4. Port 443 Open For My Username?

    By DAKSH101,
    • 5 replies
    • 896 views

  5. Cannot Access Phpmyadmin

    By cscro5apps,   
    • 2 replies
    • 1.5k views

  6. Cannot Restore My Mysql Database

    By anjielon,   
    • 1 reply
    • 487 views

  7. [Solved] Dns Update

    By jonesth3,
    • 2 replies
    • 373 views

  8. Deactivate My Account

    By kesavan,
    • 2 replies
    • 645 views

  9. Database Mysql

    By jazons,
    • 0 replies
    • 357 views

  10. Drupal8 Cannot Be Installed

    By fezkade66,   
    • 1 reply
    • 646 views

  11. Waiting For Java

    By Aloisio,
    • 1 reply
    • 504 views

  12. Request For Deploy

    By luxnobis85,
    • 0 replies
    • 539 views

  13. Unable To Access To My Account And Ssl Email Don't Work On Thunderbird

    By bebo30,   
    • 3 replies
    • 498 views

  14. Pgsql Db Error

    By petervaien,
    • 0 replies
    • 372 views

  15. Can't Log In At Nigelbarksfield.co.uk

    By enbe,   
    • 1 reply
    • 1.1k views
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