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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.2k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.5k
    posts

8,971 topics in this forum

  1. No Permission To Read Zone In Dns

    By melabox,   
    • 2 replies
    • 1.1k views

  2. [Solved] Stevie Server Down..!? (User blocked by firewall)

    By daksh143,
    • 9 replies
    • 1.2k views

  3. Johnny: Failure Initializing Sftp Session: Unable To Request Sftp Subsystem

    By pedrovgp,   
    • 0 replies
    • 2.2k views

  4. [Solved] Fraudlent Account

    By usmanejaz,   
    • 2 replies
    • 545 views

  5. [Solved] Queued: Strakk

    By strakk,
    • 3 replies
    • 471 views

  6. All Files Have A 404 Not Found Error

    By strakk,
    • 4 replies
    • 449 views

  7. [Solved] I Cant Add My Wordpress Script Using Softaculous...:(

    By daksh143,
    • 5 replies
    • 809 views

  8. Website Still In Queue: Approaching 48 Hour Mark

    By strakk,
    • 0 replies
    • 221 views

  9. Problem On Steive 1 2

    By hoba2010,
    • 18 replies
    • 1.8k views

  10. [Solved] Domain Owned By Another User (After Account Delete)

    By ccwebd,
    • 2 replies
    • 474 views

  11. Smtp & Pop On Stevie

    By r0nmlt,
    • 0 replies
    • 514 views

  12. Re Enable Switching Between Paper Laten And X3 Skin In Cpanel Johnny

    By paladox2014,
    • 0 replies
    • 244 views

  13. Mysql & Phpmyadmin Connection Problems

    By dryain,
    • 5 replies
    • 788 views

  14. Need Help - Outgoing Mail Won't Work On Mac's Mail App

    By richard1000,
    • 11 replies
    • 825 views

  15. Phpmyadmin Login Problem

    By stergos5,   
    • 2 replies
    • 1.6k views
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