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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.9k
    posts

  4. Email Support

    Users who wish to receive support via email can send their emails to support@heliohost.org and they will automatically be posted here for our volunteers to respond to. Direct posting is disabled.

    3.6k
    posts

10071 topics in this forum

  1. [Solved] An Error Occurred

    By freevp,   
    • 7 replies
    • 2.1k views

  2. [Solved] Please Enable Asp.net

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    • 2 replies
    • 581 views

  3. Please Deploy Java Servlet War

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    • 1 reply
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  4. Mysql Connection

    By antonz,
    • 2 replies
    • 871 views

  5. [Solved] Unable To Add Addon Domains To My Johnny Account

    By seintitus,
    • 2 replies
    • 872 views

  6. Run Composer

    By freevp,   
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  7. Deleted Javascript File Still Fires

    By rundie,   
    • 2 replies
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  8. The Awaited Request For Node.js

    By div,
    • 3 replies
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  9. Max_User_Connections

    By chanders,   
    • 3 replies
    • 1.2k views

  10. [Solved] Ssl Certificate Not Working?

    By Quarp1,
    • 3 replies
    • 1.1k views

  11. [Solved] Please Deploy My War File

    By tenniscp,
    • 7 replies
    • 1.1k views

  12. Info About Tomcat

    By shuffly2,   
    • 2 replies
    • 1.7k views

  13. [Solved] Stevie Backup Not Working

    By newsd,   
    • 4 replies
    • 1.1k views

  14. [Solved] Parameters For Postgres Access

    By tenniscp,
    • 1 reply
    • 648 views

  15. Need Cpanel Account Reset- Restored To Day 1

    By michael82,
    • 7 replies
    • 881 views
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