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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.6k
    posts

9,299 topics in this forum

  1. Softaculous Error: "Installation already exists". Really???

    By webdevsemo,
    • 5 replies
    • 781 views

  2. Mysql Database Offline

    By Incompancest,
    • 2 replies
    • 529 views

  3. [Solved] Primary Domain Name Change Request, TOMMY

    By webdevsemo,
    • 2 replies
    • 540 views

  4. [Solved] Request: Remove java request from queue

    By etilk,   
    • 1 reply
    • 981 views

  5. Exception while GET request to HTTPS site

    By thmuelle,
    • 2 replies
    • 655 views

  6. Johnny and account de-activation after 30 (or just 6) days

    By Piotr GRD,
    • 1 reply
    • 464 views

  7. [Solved] Site Internal 500 Error Occasionally & Slow

    By space2018,
    • 1 reply
    • 559 views

  8. [Solved] No AutoSSL option on Johnny?

    By Guest supericn,
    • 3 replies
    • 396 views

  9. There is a way to associate domain in Ricky

    By sadeso,   
    • 8 replies
    • 935 views

  10. cPanel Sub-account login problem

    By rajdis,   
    • 1 reply
    • 3.2k views

  11. Close my forum account

    By Guest warinca,
    • 1 reply
    • 320 views

  12. [Solved] Double Storage

    By Guest DmC,
    • 4 replies
    • 647 views
    • Guest
    • Guest

  13. Old username/domain no longer available after suspension, few Qs

    By jcook,   
    • 3 replies
    • 1.2k views

  14. Error FTP en Ricky

    By sadeso,   
    • 3 replies
    • 1.9k views

  15. My Domain in Ricky Does not Work

    By scrum,   
    • 5 replies
    • 1.5k views
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