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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.1k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.3k
    posts

8,612 topics in this forum

  1. user has max user connections (mysql)

    By jaganray,   
    • 3 replies
    • 559 views

  2. Unable to add addon domains to my johnny account

    By seintitus,
    • 1 reply
    • 425 views

  3. Domain Problem!!!

    By abhi16,
    • 3 replies
    • 1.2k views

  4. [Solved] PHP Upload Max File Size and Max Post Size

    By batti74,   
    • 2 replies
    • 1.3k views

  5. Something wrong with tommy cpanel

    By patents,   
    • 5 replies
    • 930 views

  6. cpanel File Manager uploading problem - false "virus" message

    By corona79,
    • 3 replies
    • 2.7k views

  7. [Solved] Request to reactivate & move account

    By ajisha,
    • 4 replies
    • 425 views

  8. MySQL - determine the time, access to the field

    By cmh,   
    • 3 replies
    • 835 views
    • cmh
    • cmh

  9. [Solved] SSL expired on my account

    By djpru,
    • 3 replies
    • 640 views

  10. [Solved] Parking doman problem in tommy

    By nurdidy,
    • 8 replies
    • 765 views

  11. [Solved] Tommy is down.

    By patents,   
    • 3 replies
    • 783 views

  12. [Solved] Account is archived

    By itmate,   
    • 2 replies
    • 744 views

  13. [Solved] Request for deploy

    By softlab,   
    • 1 reply
    • 492 views

  14. Cron request

    By baradhil,   
    • 3 replies
    • 755 views

  15. [Solved] Request to move account

    By Eyes4U2,
    • 3 replies
    • 398 views
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