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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.1k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.3k
    posts

8,612 topics in this forum

  1. [Solved] Inactive account

    By rivas0x,
    • 2 replies
    • 447 views

  2. [Solved] Can't access heliohost from my home network

    By brutalis,
    • 2 replies
    • 400 views

  3. Stevie Backup

    By akuL,   
    • 1 reply
    • 921 views

  4. Log in delay, Tomcat Install delay, Error 500 #BermudaTriangle

    By claod,   
    • 5 replies
    • 1.3k views

  5. Need help to move to Tommy

    By kaipang,
    • 6 replies
    • 376 views

  6. [Solved] my ip blocked

    By momen360,
    • 1 reply
    • 321 views

  7. [Solved] Tommy is useless for Production. 1 2

    By patents,   
    • 22 replies
    • 4k views

  8. [Solved] How to solve mysqli_connect(): (HY000/1045): Access denied for user error?

    By Hazak,   
    • 10 replies
    • 52.4k views

  9. [Solved] Inactive account

    By vjach,   
    • 2 replies
    • 772 views

  10. [Solved] jurisconsult

    By juris,
    • 5 replies
    • 539 views

  11. [Solved] Oops, please move me back to Tommy

    By webdevsemo,
    • 8 replies
    • 658 views

  12. sql query execute in a servlet on tomcat returning null pointer

    By chanders,   
    • 6 replies
    • 495 views

  13. [Solved] MySQL Secure connection

    By rakesh73,
    • 2 replies
    • 429 views

  14. [Solved] Server transfer request to Tommy

    By iberiamj,
    • 5 replies
    • 523 views

  15. [Solved] Server transfer request: Tommy -> Ricky

    By webdevsemo,
    • 3 replies
    • 290 views
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