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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.2k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.3k
    posts

8,632 topics in this forum

  1. [Solved] Add Domain for Email

    By mvaldez,
    • 3 replies
    • 117 views

  2. [Solved] ADD A NEW DOMAIN, PLEASE

    By jeffersonmidei,
    • 2 replies
    • 84 views

  3. [Solved] ADD A NEW DOMAIN, PLEASE

    By jeffersonmidei,
    • 3 replies
    • 108 views

  4. [Krydos] Request Additional Python Modules

    Topic was moved to forum Escalated Requests

  5. [Solved] Hi,I want to add a domain

    By xuqingkai,
    • 1 reply
    • 82 views

  6. [Solved] AGREGAR DOMINIO PERSONALIZADO

    By securtech,
    • 1 reply
    • 58 views

  7. File Download

    By russgarde03,
    • 1 reply
    • 46 views

  8. [Solved] AGREGAR UN NUEVO DOMINIO

    By securtech,
    • 1 reply
    • 79 views

  9. [Krydos] Auto renewal of let's encrypt certificate did not work

    Topic was moved to forum Escalated Requests

  10. Would like to cancel my hosting solution...

    By cybergig22,
    • 1 reply
    • 51 views

  11. [Solved] Change Domain

    By felis,
    • 1 reply
    • 72 views

  12. [Solved] add domain name (i need to create a new domain name)

    By wwwmariamzombo,   
    • 1 reply
    • 69 views

  13. SPF, DKIM, and DMARC

    Topic was moved to forum Escalated Requests

  14. [Krydos] remote access to postgresql request

    Topic was moved to forum Escalated Requests

  15. everlasting "Space Upgrade"

    Topic was moved to forum Escalated Requests

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