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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.6k
    posts

9,348 topics in this forum

  1. Need Help Restoring My Account (No Access to Email)

    Topic was moved to forum Escalated Requests

  2. [Solved] Add a domain

    By kevin1001,
    • 1 reply
    • 408 views

  3. [Solved] Reset Account

    By wds657,
    • 1 reply
    • 65 views

  4. Mercury VPS Setup with Plesk for Capstone Project

    By nathanielcaim,   
    • 1 reply
    • 409 views

  5. my new hosting

    By goldcarwork,
    • 1 reply
    • 406 views

  6. Change PHP Composer Path

    By wyojhzhxa,
    • 0 replies
    • 361 views

  7. [Solved] Requesting a new domain

    By sasanh,
    • 1 reply
    • 436 views

  8. [Krydos] Request Remote Access to PostgreSQL

    Topic was moved to forum Escalated Requests

  9. Drupal CMS install error.

    By andyb70,
    • 6 replies
    • 1.7k views

  10. [Solved] ADD DOMAIN PLEASE

    By osmaralvarez6911,
    • 1 reply
    • 707 views

  11. [Solved] add domain huanhui.top

    By terrywing,
    • 1 reply
    • 578 views

  12. Regarding domain add & remove

    By prabhatyadav2003,
    • 2 replies
    • 463 views

  13. [Solved] Account Reactivation Request – gonkirua586

    By gonkirua586,
    • 1 reply
    • 97 views

  14. [Solved] Possible Terms of Service violation detected

    By juris,
    • 3 replies
    • 164 views

  15. [Solved] Add domains

    By bdsajjad,
    • 1 reply
    • 358 views
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