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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.7k
    posts

9,565 topics in this forum

  1. Account statement: suspended

    Topic was moved to forum Escalated Requests

  2. Issues extracting zip

    By developer1,
    • 2 replies
    • 634 views

  3. [Solved] edit dns

    By jnreyy,
    • 1 reply
    • 76 views

  4. [Krydos] Please enable Remote MySQL access for my account (lostandfound, Johnny server).

    Topic was moved to forum Escalated Requests

  5. [Solved] Got blocked due to too much login attempts

    By thofficial,
    • 0 replies
    • 64 views

  6. My account suspended

    By Aradkane,
    • 6 replies
    • 130 views

  7. My acount suspended

    By Aradkane,
    • 1 reply
    • 44 views

  8. [Solved] new domain request

    By cyranicusmcneff,
    • 1 reply
    • 63 views

  9. [Solved] Removing websites

    By harmer,
    • 2 replies
    • 63 views

  10. [Solved] Domains Request

    By arco,
    • 1 reply
    • 80 views

  11. [Solved] domain

    By mixedmediam,   
    • 1 reply
    • 67 views

  12. Pago

    Topic was moved to forum Escalated Requests

  13. [Solved] add domain name

    By shanedraws,
    • 1 reply
    • 59 views

  14. johnny ssl cert expired

    By thofficial,   
    • 2 replies
    • 76 views

  15. Reverse DNS Setup

    Topic was moved to forum Escalated Requests

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