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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.1k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.3k
    posts

8,613 topics in this forum

  1. Johnny and account de-activation after 30 (or just 6) days

    By Piotr GRD,
    • 1 reply
    • 355 views

  2. [Solved] Site Internal 500 Error Occasionally & Slow

    By space2018,
    • 1 reply
    • 408 views

  3. [Solved] No AutoSSL option on Johnny?

    By Guest supericn,
    • 3 replies
    • 280 views

  4. There is a way to associate domain in Ricky

    By sadeso,   
    • 8 replies
    • 673 views

  5. cPanel Sub-account login problem

    By rajdis,   
    • 1 reply
    • 3k views

  6. Close my forum account

    By Guest warinca,
    • 1 reply
    • 224 views

  7. [Solved] Double Storage

    By DmC,
    • 4 replies
    • 469 views

  8. Old username/domain no longer available after suspension, few Qs

    By jcook,   
    • 3 replies
    • 989 views

  9. Error FTP en Ricky

    By sadeso,   
    • 3 replies
    • 1.7k views

  10. My Domain in Ricky Does not Work

    By scrum,   
    • 5 replies
    • 1.2k views

  11. unable to find my page through URL

    By ticketb,   
    • 2 replies
    • 520 views

  12. SSL Fails when WWW is appended to site domain

    By space2018,
    • 5 replies
    • 778 views

  13. [Solved] Account Suspended after renewal

    By blubbers,
    • 2 replies
    • 261 views

  14. Account suspension due to inactivity

    By rajdis,   
    • 4 replies
    • 1.3k views

  15. [Solved] My account got archived due to inactivity

    By stnby,   
    • 2 replies
    • 904 views
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