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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.2k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.4k
    posts

8,900 topics in this forum

  1. Help Installing Moodle

    By sola,   
    • 5 replies
    • 1.7k views

  2. [Solved] Archived Account Partha1

    By partha1,
    • 2 replies
    • 366 views

  3. Could you please restart Tomcat server.

    By vaninf,
    • 1 reply
    • 448 views

  4. Tommy server – Phpbb sql error?

    By gringoh,   
    • 2 replies
    • 1.5k views

  5. [Solved] Account unarchive

    By yashrajv,   
    • 2 replies
    • 692 views

  6. [Solved] Remove DNS entry

    By whiteman,
    • 4 replies
    • 704 views

  7. [Solved] Can't Addon New Domains

    By weet94,
    • 4 replies
    • 844 views

  8. OVH domain redirection to Tommy server

    By gringoh,   
    • 5 replies
    • 1.1k views

  9. [Solved] Close account

    By Guest icn,
    • 5 replies
    • 435 views

  10. [Solved] archived

    By ivinc,
    • 2 replies
    • 476 views

  11. [Solved] Over 3 min for loading my index page

    By gioller,
    • 11 replies
    • 924 views

  12. [Solved] account name change

    By zaldivar,   
    • 6 replies
    • 729 views

  13. back db from command line give access denied

    By rohanawaw,   
    • 1 reply
    • 735 views

  14. Unable to log in to Heliohost

    By bigfeet4,
    • 1 reply
    • 545 views

  15. What's the security situation with cpanel?

    By DmC,
    • 1 reply
    • 585 views
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