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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.6k
    posts

9,233 topics in this forum

  1. [Solved] Storage space and forum username

    By c2s,
    • 3 replies
    • 810 views

  2. [Solved] unarchive my account

    By saurabh0,   
    • 2 replies
    • 797 views

  3. Changing domain name of website

    By munny,   
    • 1 reply
    • 967 views

  4. [Solved] Account Queued

    By munny,   
    • 3 replies
    • 1.2k views

  5. [Solved] Invitation Sent received and not working (ID:philip1)

    By philip888,
    • 5 replies
    • 911 views

  6. [Solved] New Issues at New Tommy

    By fuzmic,   
    • 6 replies
    • 880 views

  7. Re-active Account.

    By rezaul2,
    • 1 reply
    • 363 views

  8. Try recreating fencer84 user

    By fencer84,
    • 2 replies
    • 538 views

  9. [Solved] Tommy invitation

    By filmegoo,
    • 2 replies
    • 734 views

  10. [Solved] Previous Donations....

    By skullys,
    • 4 replies
    • 817 views

  11. [Solved] Account Queued For The Past Week

    By webdevsemo,
    • 6 replies
    • 918 views

  12. [Solved] Add domain

    By cmh,
    • 4 replies
    • 675 views
    • cmh
    • cmh

  13. [Solved] Second domain on heliohost.org

    By kurtilk,   
    • 4 replies
    • 1.3k views

  14. [Solved] My website is not accessible & said under reconstruction

    By fuzmic,
    • 2 replies
    • 630 views

  15. [Solved] Close account bigfeet5

    By bigfeet4,
    • 4 replies
    • 760 views
    • Guest
    • Guest
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