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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.2k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.4k
    posts

8,736 topics in this forum

  1. [Solved] change email

    By valdir,
    • 1 reply
    • 529 views

  2. [Solved] Account inactive

    By tulsi,
    • 2 replies
    • 426 views

  3. [Solved] cannot add addon domain

    By solooo7,
    • 2 replies
    • 505 views

  4. [Solved] Need help with my new domain

    By Luigi123,
    • 8 replies
    • 809 views

  5. [Solved] move my account to Tommy

    By meatbouz,
    • 5 replies
    • 601 views

  6. Unable to log in to account

    By vincitygialam,
    • 1 reply
    • 416 views

  7. problem in adding addon domainname

    By trrp,
    • 1 reply
    • 326 views

  8. [Solved] Please Clear my Domain from Apache Configuration

    By trrp,
    • 2 replies
    • 538 views

  9. [Solved] Account archived

    By inged,   
    • 1 reply
    • 742 views

  10. Suspended: sam96181

    By sam96181,
    • 1 reply
    • 826 views

  11. Apache mod_rewrite

    By litenet,
    • 2 replies
    • 655 views
    • mrj
    • mrj

  12. SSL for My Website

    By codename25,
    • 2 replies
    • 2.7k views

  13. [Solved] Request Account Deletion

    By bobdick3,
    • 2 replies
    • 573 views

  14. [Solved] Can u delete my account

    By bobdick0,
    • 2 replies
    • 455 views

  15. Kill TLS 1.0 on all helio servers (and maybe test with 1.3)

    By DmC,
    • 0 replies
    • 394 views
    • DmC
    • DmC
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