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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.6k
    posts

9,234 topics in this forum

  1. [Solved] Increase Email Limit

    By qsgt,
    • 1 reply
    • 637 views

  2. [Solved] Increase Space

    By qsgt,
    • 3 replies
    • 749 views

  3. [Solved] Release my domain 1 2

    By gvr590,   
    • 22 replies
    • 3.5k views

  4. [Solved] Request to move to Tommy

    By juanfer,
    • 2 replies
    • 529 views

  5. [Solved] Server move request

    By amalgd,
    • 5 replies
    • 895 views

  6. [Solved] Can't Change Main Domain

    By awal1,
    • 3 replies
    • 663 views

  7. [Solved] Request: account reactivation

    By igoreck,
    • 2 replies
    • 533 views

  8. [Solved] Node.js

    By filmegoo,
    • 8 replies
    • 1.3k views

  9. [Solved] Node.js Modules

    By filmegoo,
    • 1 reply
    • 579 views

  10. [Solved] Request ASP.NET - Lily Server Access

    By ftms,   
    • 3 replies
    • 1.2k views

  11. SMTP settings not working on mobile app and wordpress

    By ansab,   
    • 1 reply
    • 1.1k views

  12. [Solved] My old Tommy account don't enter

    By andreweb,
    • 2 replies
    • 663 views

  13. [Solved] Please upgrade error logs in cPanel

    By man95,
    • 7 replies
    • 1.2k views

  14. [Solved] index.html in a directory not recognized

    By clueless,
    • 5 replies
    • 1.4k views

  15. [Solved] Out of disk space all of a sudden

    By robev,
    • 1 reply
    • 956 views
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