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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.6k
    posts

9,306 topics in this forum

  1. [Solved] Account has deleted (now DNS Issue)

    By loucaso,
    • 9 replies
    • 950 views

  2. [Solved] problems with subdomain

    By retrope,   
    • 3 replies
    • 1.1k views

  3. Not Able to Create New Database in phpMyAdmin

    By studius,
    • 4 replies
    • 962 views

  4. Email Support

    By Smilitia666,
    • 2 replies
    • 461 views

  5. [Solved] max_user_connections active connection error

    By smashpas,
    • 3 replies
    • 698 views

  6. URGENT: WEBSITE DOWN

    By rebal15,
    • 3 replies
    • 665 views

  7. My account got hacked.

    By goom,   
    • 5 replies
    • 1.2k views

  8. I need to pass a domain from a suspended account to another account.

    By litenet,
    • 2 replies
    • 499 views

  9. Java Access Revoked: prat87

    By prat8789,   
    • 1 reply
    • 793 views

  10. Can't connect - after password reset

    By odilonse,
    • 1 reply
    • 526 views

  11. [Solved] Account taken offline

    By rpedrosa,
    • 3 replies
    • 636 views

  12. [Permanently Closed] Please unpin. 1 2

    By Guest pooks,
    • 27 replies
    • 3.9k views
    • Guest
    • Guest

  13. [Solved] HelioNet - Stuck in mobile version

    By paladino,
    • 8 replies
    • 972 views

  14. [Solved] IP address changed

    By odilonse,
    • 4 replies
    • 858 views

  15. [Solved] ioncube error

    By akansh,
    • 2 replies
    • 648 views
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