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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.2k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.4k
    posts

8,901 topics in this forum

  1. Temporary Move Tommy to Ricky

    By Seekier,
    • 2 replies
    • 511 views

  2. [Solved] Server Maintenance

    By sofija,
    • 4 replies
    • 756 views

  3. Help with postgre sql backup from Tommy needed

    By bluebyte,   
    • 0 replies
    • 380 views

  4. Unable to use WebMail

    By rsf,   
    • 1 reply
    • 426 views

  5. [Solved] Ricky server extremely slow?

    By madel,
    • 5 replies
    • 774 views

  6. Internal Server Error 500

    By roguitar,   
    • 4 replies
    • 1.4k views

  7. [Solved] Error importing BD in Johnny phpMyAdmin

    By thorast,
    • 2 replies
    • 876 views

  8. [Solved] (XID dy59ua) error on Ricky

    By lsu,
    • 5 replies
    • 649 views
    • lsu
    • lsu

  9. [Solved] Webmail 500 error

    By lsu,
    • 2 replies
    • 664 views
    • lsu
    • lsu

  10. [Solved] MySQL in Johnny not working properly

    By thorast,
    • 5 replies
    • 745 views

  11. [Solved] Johnny it is down

    By thorast,
    • 2 replies
    • 583 views

  12. [Solved] Backups not found on both panther1 and panthers username

    By Guest snowm,
    • 4 replies
    • 678 views
    • Guest
    • Guest

  13. [Solved] Tommy backup not found

    By clchaz,
    • 3 replies
    • 424 views

  14. Change the associated email

    By vidial,
    • 7 replies
    • 670 views

  15. [Solved] I need my backup please.

    By Guest pooks,
    • 1 reply
    • 388 views
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