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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.2k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.5k
    posts

8,981 topics in this forum

  1. [Solved] Account Queued For The Past Week

    By webdevsemo,
    • 6 replies
    • 762 views

  2. [Solved] Add domain

    By cmh,
    • 4 replies
    • 593 views
    • cmh
    • cmh

  3. [Solved] Second domain on heliohost.org

    By kurtilk,   
    • 4 replies
    • 1.2k views

  4. [Solved] My website is not accessible & said under reconstruction

    By fuzmic,
    • 2 replies
    • 531 views

  5. [Solved] Close account bigfeet5

    By bigfeet4,
    • 4 replies
    • 699 views
    • Guest
    • Guest

  6. [Solved] tommy

    By yamutha,
    • 6 replies
    • 792 views

  7. Website not accessible

    By fuzmic,
    • 3 replies
    • 647 views

  8. Tommy request

    By parcela2,
    • 5 replies
    • 760 views

  9. Is the email address I received Back Up Notification For Tommy...

    By skullys,
    • 2 replies
    • 547 views

  10. Problems with e-mail

    By luanfrj,   
    • 1 reply
    • 678 views

  11. [Solved] Account Inactive (but it's not)

    By vnsmes,
    • 2 replies
    • 662 views

  12. How to know If moved

    By mrj,
    • 2 replies
    • 626 views
    • mrj
    • mrj

  13. [Solved] Is there an ETA for Tommy yet

    By azmender22,   
    • 3 replies
    • 779 views

  14. Move back to tommy

    By mrj,
    • 2 replies
    • 571 views
    • Guest
    • Guest

  15. [Solved] Move Back To Tommy

    By trrp,
    • 1 reply
    • 530 views
    • Guest
    • Guest
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