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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.6k
    posts

9,307 topics in this forum

  1. [Solved] Problems with deleting mail adresses

    By ocbwnl,
    • 2 replies
    • 606 views

  2. [Solved] SSL Not Configured error, even though it has been configured.

    By madspace,   
    • 5 replies
    • 1.2k views

  3. [Solved] PHP editor

    By ryoung,
    • 2 replies
    • 573 views

  4. [Solved] Invalid Login: Karachi

    By costcowh,
    • 6 replies
    • 1.1k views

  5. [Solved] Default Domain Script - Default Domain Does Not Change

    By collierl,   
    • 6 replies
    • 824 views

  6. [Solved] Getting Servfail for DNS record

    By blitzcod,
    • 4 replies
    • 637 views

  7. Internal Server error and Server shutdown in progress

    By eshwary,
    • 1 reply
    • 447 views

  8. [Solved] 500 Internal Server Error

    By netfli01,
    • 1 reply
    • 504 views

  9. [Solved] Tommy Internal Server Error 500

    By nexeu,   
    • 11 replies
    • 1.6k views

  10. [Solved] change main domain

    By netfli01,
    • 3 replies
    • 621 views

  11. [Solved] Webmail roundcube database error

    By ansab,   
    • 8 replies
    • 2.1k views

  12. [Solved] SSL request on equivalent subdomain to addon domain

    By forlorn,   
    • 2 replies
    • 1.2k views

  13. [Solved] Privacy Error Potential Security Risk

    By trvricks,   
    • 1 reply
    • 867 views

  14. [Solved] Secure Connection Failed

    By trvricks,   
    • 2 replies
    • 780 views

  15. ASP Hosting

    By claudemi,   
    • 8 replies
    • 969 views
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