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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.2k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.5k
    posts

8,981 topics in this forum

  1. [Solved] Delete ikk157

    By ikk157,
    • 7 replies
    • 1k views

  2. [Solved] Need admin to unarchive my account.

    By johninc,
    • 3 replies
    • 458 views

  3. [Solved] Was getting' Username not available' now getting 'Invalid Code'

    By strayer,
    • 4 replies
    • 680 views

  4. No Backup - how can I have my old site online again?

    By arkham19,
    • 1 reply
    • 558 views

  5. [Solved] domain cody.heliohost.org exists on ns2.heliohost but not ns1

    By mailftp,   
    • 1 reply
    • 624 views

  6. [Solved] Storage space and forum username

    By c2s,
    • 3 replies
    • 662 views

  7. [Solved] unarchive my account

    By saurabh0,   
    • 2 replies
    • 730 views

  8. Changing domain name of website

    By munny,   
    • 1 reply
    • 902 views

  9. [Solved] Account Queued

    By munny,   
    • 3 replies
    • 1.1k views

  10. [Solved] Invitation Sent received and not working (ID:philip1)

    By philip888,
    • 5 replies
    • 827 views

  11. [Solved] New Issues at New Tommy

    By fuzmic,   
    • 6 replies
    • 809 views

  12. Re-active Account.

    By rezaul2,
    • 1 reply
    • 324 views

  13. Try recreating fencer84 user

    By fencer84,
    • 2 replies
    • 492 views

  14. [Solved] Tommy invitation

    By filmegoo,
    • 2 replies
    • 596 views

  15. [Solved] Previous Donations....

    By skullys,
    • 4 replies
    • 751 views
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