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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.7k
    posts

9,657 topics in this forum

  1. Need more than one account

    By robyh,
    • 1 reply
    • 545 views

  2. cgi-bin error 500

    By bimaku,
    • 1 reply
    • 647 views

  3. File execute bug

    By ruller,
    • 2 replies
    • 734 views

  4. [Solved] account to be unarchived

    By kumar2003,
    • 2 replies
    • 943 views

  5. You must enable the intl extension to use the script. Please ask your hosting company to enable it. solve this probleme

    By pranit12,   
    • 1 reply
    • 1.1k views

  6. upload my website via FileZilla / Troubleshoot

    By niking,   
    • 3 replies
    • 1.1k views

  7. Autossl Not working on my domain

    By seintitus,
    • 2 replies
    • 723 views

  8. [Inactive] Is preserving timestamps through FTP transfer possible?

    By esn024,
    • 1 reply
    • 788 views

  9. [Solved] WinSCP Auth Error

    By NamelessRumia,
    • 9 replies
    • 4.7k views

  10. [Solved] PHP ioncube

    By Zerotrash,
    • 2 replies
    • 791 views

  11. [Inactive] Unarchive my inactive account

    By edusete7,
    • 1 reply
    • 563 views

  12. [Inactive] Move Account.

    By EinSchweizerYT,   
    • 3 replies
    • 1.3k views

  13. [Solved] Please unarchieve manojlamichhane.com.np

    By lnmanoj,
    • 1 reply
    • 534 views

  14. [Solved] Archived: qutz

    By qutzhaha,
    • 2 replies
    • 644 views

  15. [Solved] Domain on Heliohost

    By wmenezes,
    • 3 replies
    • 1.1k views
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