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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.5k
    posts

9,119 topics in this forum

  1. [Solved] Account taken offline

    By rpedrosa,
    • 3 replies
    • 586 views

  2. [Permanently Closed] Please unpin. 1 2

    By Guest pooks,
    • 27 replies
    • 3.7k views
    • Guest
    • Guest

  3. [Solved] HelioNet - Stuck in mobile version

    By paladino,
    • 8 replies
    • 892 views

  4. [Solved] IP address changed

    By odilonse,
    • 4 replies
    • 800 views

  5. [Solved] ioncube error

    By akansh,
    • 2 replies
    • 603 views

  6. [Solved] Deceptive website when google browse

    By fuzmic,
    • 6 replies
    • 730 views

  7. [Solved] issue after changing main account domain

    By bucanero,
    • 5 replies
    • 699 views

  8. regarding java war request to upload

    By aakash44,   
    • 2 replies
    • 805 views

  9. [Solved] Email not accessible

    By lsu,
    • 1 reply
    • 457 views

  10. [Solved] johnny web application not served 1 2

    By softlab,   
    • 17 replies
    • 2.6k views

  11. Connecting to certain remote ports

    By SloopJonb,
    • 4 replies
    • 518 views

  12. [Solved] Tommy Server Down

    By ivatsa,
    • 4 replies
    • 709 views

  13. New account getting pointed to spam 'http://suspendeddomain.org/b/'

    By ienergia,
    • 1 reply
    • 528 views

  14. [Solved] my website doesnt work

    By teachme,   
    • 3 replies
    • 957 views

  15. [Solved] My disk usage is almost 50% and I don't know why

    By MauroF,   
    • 10 replies
    • 3.1k views
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