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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.6k
    posts

9,307 topics in this forum

  1. Urgent: Help with DNS Update

    By nimeshk,   
    • 4 replies
    • 1.2k views

  2. PHP extension to access PostgreSQL

    By mtarsa,
    • 2 replies
    • 582 views

  3. [Solved] Is Hotlink Protection Causing Internal Server Errors?

    By lorenzol,   
    • 3 replies
    • 813 views

  4. [Solved] Joining Sparkie

    By jacobale,
    • 2 replies
    • 647 views

  5. [Solved] I want to set my php limit to the following. can anyone help me please?

    By ikemba,   
    • 2 replies
    • 1k views

  6. [Solved] Tommy I think Tommy's Tomcat is stuck or something

    By cridus,   
    • 3 replies
    • 897 views

  7. [Solved] Need help running a flask app

    By bharchan,
    • 2 replies
    • 629 views

  8. [Solved] PHP limit

    By rikoo,
    • 1 reply
    • 551 views

  9. Intalling plugins WorldPress

    By jomendes,
    • 4 replies
    • 804 views

  10. [Solved] Back with heliohost domain

    By luanfrj,
    • 12 replies
    • 1.3k views

  11. [Solved] MySQL offline on Tommy

    By byeyoubp,
    • 14 replies
    • 2.1k views

  12. [Solved] Java Tomcat

    By tushar11,   
    • 2 replies
    • 1.4k views

  13. [Solved] Queued: hh_heyudude

    By heyudude,   
    • 3 replies
    • 927 views

  14. UnArchive my Archived Account

    By guiller,   
    • 2 replies
    • 762 views

  15. [Solved] Tommy Cpanel Internal Server Error

    By rikoo,
    • 2 replies
    • 558 views
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