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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.2k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.4k
    posts

8,900 topics in this forum

  1. [Solved] Changing server time zone

    By roguitar,   
    • 7 replies
    • 1.4k views

  2. [Pending] not getting backup

    By PCBSunbird,   
    • 6 replies
    • 983 views

  3. [Solved] problem login cpanel ricky

    By cesde,
    • 1 reply
    • 576 views

  4. [Solved] For reactivation user: ngr

    By sklmteacher,
    • 4 replies
    • 688 views

  5. [Solved] Ricky invite

    By vanisk,
    • 8 replies
    • 793 views

  6. [Solved] My cpanel is not accessible

    By adepeter,
    • 3 replies
    • 736 views

  7. [Solved] Can't find backup Tommy Server

    By Lukkasss,
    • 2 replies
    • 512 views

  8. [Solved] Move from Tommy

    By peakwest2,
    • 8 replies
    • 855 views

  9. [Solved] Move panther1 to Tommy

    By Guest snowm,
    • 2 replies
    • 414 views
    • Guest
    • Guest

  10. [Solved] DNS Entry clearance request

    By rajdis,   
    • 1 reply
    • 903 views

  11. Move domain from Tommy

    By thimk,
    • 0 replies
    • 380 views

  12. [Solved] Ricky server running slow and contant Internal Server Error 500

    By roguitar,   
    • 11 replies
    • 1.5k views

  13. [Solved] Temporary Ricky account 1 2

    By dl5ark1,
    • 19 replies
    • 1.7k views

  14. [Solved] Bulletin on Tommy?

    By chanders,
    • 4 replies
    • 782 views

  15. [Solved] Point JSP application to main domain

    By rkaasi,   
    • 8 replies
    • 1.4k views
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