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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.2k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.4k
    posts

8,897 topics in this forum

  1. [Solved] Lily or Tommy for .Net Core?

    By eduran,
    • 9 replies
    • 907 views

  2. [Solved] Suspended due to "inactivity" - CPanel not counting?

    By niemen,
    • 2 replies
    • 590 views

  3. Account Activation

    By manishad,   
    • 1 reply
    • 661 views

  4. [Solved] Restart mysql server

    By ventbook,
    • 2 replies
    • 740 views

  5. [Solved] My account is archived! Please help me.

    By thakurg,   
    • 2 replies
    • 646 views

  6. [Solved] Install AWS Boto3 SDK for Python on Tommy

    By tycoonlover1359,
    • 3 replies
    • 673 views

  7. [Solved] CPanel temporarily suspended

    By orange77,   
    • 2 replies
    • 989 views

  8. [Solved] Login Problem

    By tycoonlover1359,
    • 1 reply
    • 616 views

  9. [Solved] Delete Duplicate Account

    By tycoonlover1359,
    • 3 replies
    • 493 views

  10. [Solved] Error Message

    By bloger21,   
    • 1 reply
    • 681 views

  11. [Solved] Remote Postgresql Acess

    By quagesh,   
    • 4 replies
    • 807 views

  12. [Solved] Discord.py new error, requires library update

    By gonzalo3,   
    • 1 reply
    • 705 views

  13. [Solved] Check script

    By heirloom,
    • 4 replies
    • 787 views

  14. [Solved] Server Problem

    By bilalkv,   
    • 4 replies
    • 1k views

  15. [Solved] Unarchive Request

    By cdcan,
    • 1 reply
    • 363 views
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