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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.1k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.2k
    posts

8,491 topics in this forum

  1. [Solved] HelioHost Website Inactive???

    By vanisk,
    • 5 replies
    • 653 views

  2. Tommy account access - cpanel not found

    By matyka,
    • 2 replies
    • 338 views

  3. External cron help.

    By Guest pooks,
    • 0 replies
    • 350 views

  4. [Solved] Install exif PHP extension PHP 7.3

    By Guest pooks,
    • 1 reply
    • 436 views

  5. engorgpk Tommy Invitation

    By engorgpk,
    • 1 reply
    • 374 views

  6. [Solved] Tommy registration

    By outvibe1,
    • 4 replies
    • 530 views

  7. [Solved] Thanks for invite and Sparkie donation question.

    By igna,
    • 2 replies
    • 438 views

  8. My site always shows errors.

    By deveofe,
    • 5 replies
    • 563 views

  9. [Solved] How To Access Old Tommy Data?

    By webdevsemo,
    • 4 replies
    • 549 views

  10. [Solved] Need to back on Tommy

    By adcl,   
    • 7 replies
    • 805 views

  11. [Solved]Cannot add any domains to account

    By Hitmaker,
    • 4 replies
    • 592 views

  12. [Solved] Account not transferred back to Tommy

    By robev,
    • 9 replies
    • 960 views

  13. [Solved] my account hasn't been recreated on Tommy

    By mhmt93t,
    • 2 replies
    • 472 views

  14. [Solved] JpGraph

    By dl5ark1,
    • 1 reply
    • 1.1k views

  15. [Solved] Shell Access

    By filmegoo,
    • 3 replies
    • 679 views
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