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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.8k
    posts

9,680 topics in this forum

  1. Heliohost DIG DNS Checker (created by Piotr GRD)

    By Piotr GRD,
    • 8 replies
    • 16.1k views

  2. Contributing to the Wiki

    By Bailey,   
    • 0 replies
    • 4k views

  3. Free Domain Requests (400 Posts Required)

    By wolstech,
    • 0 replies
    • 6.8k views

  4. [Solved] I added funds to my Morty account

    By mgmason,
    • 1 reply
    • 20 views

  5. Request for update on DNS records

    Topic was moved to forum Escalated Requests

  6. can't send emails via imap or php

    By cancian,
    • 3 replies
    • 87 views

  7. [Solved] Add Custom Domain

    By geetasaini2042,   
    • 1 reply
    • 34 views

  8. [Solved] Add Custom Domain apiv2.edumate.life

    By geetasaini2042,   
    • 1 reply
    • 25 views

  9. [Solved] Request to add domain

    By pankajsainikisha,   
    • 1 reply
    • 41 views

  10. Change e-mail for login in a vps account

    Topic was moved to forum Escalated Requests

  11. add domains to account

    By cancian,
    • 2 replies
    • 78 views

  12. [Solved] REMOVE DOMAIN FROM MY ACCOUNT

    By chrisohps,
    • 1 reply
    • 34 views

  13. [Solved] I can't connect to my email

    By b0chard,   
    • 2 replies
    • 66 views

  14. [Krydos] Prepay VPS for 6 months

    Topic was moved to forum Escalated Requests

  15. Submitting request for subdomain

    By scutoid,
    • 1 reply
    • 48 views
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