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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.2k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.4k
    posts

8,888 topics in this forum

  1. HelioHost Server Monitor (created by Piotr GRD) 1 2 3

    By Piotr GRD,
    • 44 replies
    • 34.5k views

  2. Heliohost DIG DNS Checker (created by Piotr GRD)

    By Piotr GRD,
    • 8 replies
    • 10k views

  3. Contributing to the Wiki

    By Bailey,   
    • 0 replies
    • 2.3k views

  4. Free Domain Requests (400 Posts Required)

    By wolstech,
    • 0 replies
    • 4.7k views

  5. [Solved] Add new domain

    By phradham,   
    • 2 replies
    • 65 views

  6. [Solved] Add new domain

    By dalargodev,
    • 1 reply
    • 31 views

  7. Change domain name

    By repherion,
    • 3 replies
    • 56 views

  8. [Solved] add new domain

    By repherion,
    • 1 reply
    • 38 views

  9. [Solved] add domain

    By mhm1,
    • 4 replies
    • 41 views
    • mhm1
    • mhm1

  10. Spybot IP Immunization

    By juris,
    • 2 replies
    • 40 views

  11. Storage increase request

    By koenjiemily,   
    • 1 reply
    • 46 views

  12. [Krydos] Issue emails sending

    Topic was moved to forum Escalated Requests

  13. [Solved] Add a domain please

    By koma,
    • 1 reply
    • 55 views

  14. Requesting WSGI Control Access

    Topic was moved to forum Escalated Requests

  15. [Solved] Reset Account / Root directory for PHP

    By danval,
    • 3 replies
    • 87 views
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