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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.7k
    posts

9,440 topics in this forum

  1. Heliohost DIG DNS Checker (created by Piotr GRD)

    By Piotr GRD,
    • 8 replies
    • 15.7k views

  2. Contributing to the Wiki

    By Bailey,   
    • 0 replies
    • 3.8k views

  3. Free Domain Requests (400 Posts Required)

    By wolstech,
    • 0 replies
    • 6.5k views

  4. Reset my Account

    By broglie4844,
    • 1 reply
    • 35 views

  5. [Solved] my account is stuck on 5% loading after account reset

    By airirctc22,
    • 1 reply
    • 37 views

  6. [Solved] reset suspended account with path direction

    By argoma,   
    • 2 replies
    • 77 views

  7. My account is overuse

    Topic was moved to forum Escalated Requests

  8. [Solved] Solicitud de adición de nuevo dominio

    By programasherrera,
    • 2 replies
    • 61 views

  9. [Solved] Change domain please

    By sabzgunbad3,
    • 1 reply
    • 51 views

  10. [Solved] Add new Domain

    By pokemonwawi,
    • 3 replies
    • 72 views

  11. Help Error 503

    By bgt,
    • 2 replies
    • 102 views

  12. [Solved] Add domains request

    By august854,
    • 1 reply
    • 55 views

  13. [Solved] URL change

    By chanders,
    • 5 replies
    • 92 views

  14. [Solved] Request to Change Domain URL

    By phongnd1082,
    • 2 replies
    • 88 views

  15. Account Suspended? Found the reason.

    By sphinx0945,
    • 1 reply
    • 60 views
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