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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.8k
    posts

9,816 topics in this forum

  1. Heliohost DIG DNS Checker (created by Piotr GRD)

    By Piotr GRD,
    • 8 replies
    • 16.2k views

  2. Contributing to the Wiki

    By Bailey,   
    • 0 replies
    • 4.1k views

  3. Free Domain Requests (400 Posts Required)

    By wolstech,
    • 0 replies
    • 6.9k views

  4. add 2 domains/subdomains please

    By chrisohps,
    • 0 replies
    • 19 views

  5. Webmail not working

    By vvenet,
    • 5 replies
    • 95 views

  6. Help

    By mottomate,
    • 1 reply
    • 42 views

  7. add domain and Subdomain

    By wltr,
    • 1 reply
    • 43 views

  8. [Krydos] Request for Account Cancellation

    Topic was moved to forum Escalated Requests

  9. [Solved] Please unsuspend my account

    By futureeternal,
    • 4 replies
    • 81 views

  10. [Solved] Enable SSH access

    By dtfj,   
    • 1 reply
    • 74 views

  11. create an Alias domain

    Topic was moved to forum Escalated Requests

  12. Add a domain

    By kharab7esh,
    • 1 reply
    • 46 views

  13. [Solved] Add domain nmal.rio

    By luizpaulo,
    • 1 reply
    • 60 views

  14. [Solved] Add a domain and subdomain

    By seeked,
    • 1 reply
    • 54 views

  15. [Krydos] Python Module Requests: Soundfile and Scipy

    Topic was moved to forum Escalated Requests

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