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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.8k
    posts

9,932 topics in this forum

  1. Heliohost DIG DNS Checker (created by Piotr GRD)

    By Piotr GRD,
    • 8 replies
    • 16.4k views

  2. Contributing to the Wiki

    By Bailey,   
    • 0 replies
    • 4.1k views

  3. Free Domain Requests (400 Posts Required)

    By wolstech,
    • 0 replies
    • 7k views

  4. Reset my HelioHost account

    By ashishadhikari,
    • 0 replies
    • 14 views

  5. Request to Change Main Domain

    By lismo,   
    • 1 reply
    • 21 views

  6. [Solved] Can't sign up as your system threw an err

    By DevArya,
    • 3 replies
    • 119 views

  7. [Solved] Change Main Domain - editer le nom du domaine

    By achillemutombo97,   
    • 5 replies
    • 81 views

  8. [Solved] please add the domain taoismchinese.com

    By lismo,
    • 1 reply
    • 31 views

  9. [Solved] add domain

    By clairesoukup,
    • 1 reply
    • 49 views

  10. [Solved] Please add the domain ai2ai.homes, to morty

    By alberto4,
    • 1 reply
    • 55 views

  11. Main Domain Change AND Addon Domain Request - User: ryotagtagtag

    By game_ryo,
    • 3 replies
    • 116 views

  12. Rebuild VPS

    Topic was moved to forum Escalated Requests

  13. [Solved] How to enable rest of SSL certificates of my domain?

    By zaisty,
    • 3 replies
    • 90 views

  14. Domain is automatically disabled

    By luma,
    • 2 replies
    • 75 views

  15. [Solved] Add heliohost domain again

    By onsocial,
    • 1 reply
    • 80 views
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