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Showing topics posted in for the last 365 days.
- Past hour
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Sure, what domain would you like added?
- Today
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Hello all! Thanks so much, I am glad you deleted the backups as I was suspecting those of being the culprits. I will try and optimise the backups and will also consider buying more space close into the future. Thanks!
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[Solved] Please unsuspend my Johnny account
ondatrain replied to ondatrain's topic in Suspended and Queued Accounts
Thank you, Mister.- 3 replies
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- unsuspend account
- unsuspend request
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(and 1 more)
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- Yesterday
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Subdomains added. it can take up to 2 hours for them to start working.
- Last week
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[Inactive] Request for Database Backup After Plan Downgrade
Krydos replied to emmanuelfosso206's topic in Escalated Requests
Closing due to inactivity since there has been no response in this thread for over a week. If you're still having this issue or need help with something else please open a new ticket. -
Domain added. It can take up to 2 hours to function.
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[Solved] Requesting to add another domain to my account pandaaaa
KazVee replied to pandaaaa's topic in Customer Service
I've added that domain to your account for you. Please note that it may take up to 2 hours for the domain change to take effect. If after a full 2 hours it doesn't work on your side, please make sure you clear your web browser cache: https://wiki.helionet.org/Clear_Your_Cache -
What is your hosting account's username? (There's no account matching your forum email or username.)
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Thanks for the clarification, I was mistyping some entries. 🙂
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Your account is suspended for copyright infringement.
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[Solved] Please unsuspend me
MoneyBroz replied to Mialeeloo's topic in Suspended and Queued Accounts
This appears to be a request related to the account xcrow which has indeed been suspended for copyright infringement.- 2 replies
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- unsuspend account
- unsuspend request
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(and 2 more)
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Domains added. it can take up to 2 hours for them to start working.
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Account has been reset, you should receive an email to recreate your account shortly.
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Were you by chance watching Dexter on the website "xcrow.cc"? If so, the website has been taken down for copyright infringement.
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That domain has been added for you. Please allow it up to 2 hours to take effect, and make sure to set up your DNS.
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[Solved] Request to Add a domain and Increase mail quota
Krydos replied to msbsurfi's topic in Escalated Requests
Your email sending limit has been increased. -
That feature is only available to Morty users.
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Domain added. it can take up to 2 hours to start working.
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Domain added, it'll take effect within the next two hours.
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Domain added. it can take up to 2 hours to start working.
- 1 reply
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Added domains.is-a.shop and removed DigitalPlat FreeDomain due to it being redundant.
- Earlier
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I'm not sure what you mean by "fully attached". In the settings we have, either a domain is not added to your account, or it is added to your account. There is no partial or full setting. I've now updated your account with the new requested main (primary) domain. Please note that it may take up to 2 hours for the domain change to take effect, and it will not work until you set up your DNS with your domain registrar. To configure your DNS, please see the steps provided on our Wiki to either set NS records pointed at the HelioHost nameservers, or create A/AAAA records and point them to your server's IPv4/IPv6 address: https://wiki.helionet.org/Changing_Your_Main_Domain#Custom_Domains If after a full 2 hours it doesn't work on your side, please make sure you clear your web browser cache: https://wiki.helionet.org/Clear_Your_Cache Since there is a risk of data loss when main domains are changed, I made a full account backup for you before I made the changes, in case you need any files from the old domain. You can download the backup here: https://heliohost.org/backup If you're not sure how to extract the backup files, please follow our how-to guide here: https://wiki.helionet.org/Account_Backups
