New Topics

Hi, my account got locked, and I think it is because the space limit was reached. I am trying to clean it on Plesk panel, but because my account is locked, it is not allowing me. Can you help me clean up space on my account?

Hello I need add a TXT record for google webmaster tools twoofswords.net google-site-verification=Cpxik_4rIOKQyCGSZYXBz4MI7I3PxedoV6rVrT36QR0 I cant find any way to edit dns in Plesk , can you help me ? thank you w2hsystem

Apologies if I was unclear - I'm looking to have codecreature.helioho.st point to codecreature.net, so the helioho.st site would be the alias and the .net site is the actual website. It looks like it's been set the other way around

Understood, very grateful for the quick and useful response. Thank you very much!

This support request is being escalated to our VPS admins.

Not sure if you've noticed this edit: It wasn't hacked. The file was a temporary script I created during emergency maintenance in 2021-2022, when cPanel was inaccessible and Plesk had not yet been deployed. It was recently flagged by the system. Since the file was created a long time ago, I didn't immediately recall it. If a reset is still required, there's no need to back up the files, as I have copies of the important files locally.

Added.

Unsuspended. It may take a few minutes to work again.

Since we never heard back from you, and you never paid for the Morty plan, you have been moved back to Johnny which doesn't have support for PostGIS, and this thread has been marked solved. Let us know if there is anything else we can help you with.

Domains have been removed/added as requested. Please note that it may take up to 2 hours for the change to take effect, and it will not work until you set up your DNS with your domain registrar. To configure your DNS, please see the steps provided on our Wiki to either set NS records pointed at the HelioHost nameservers, or create A/AAAA records and point them to your server's IPv4/IPv6 address: https://wiki.helionet.org/Addon_Domains#Custom_Addon_Domains If after a full 2 hours it doesn't work on your side, please make sure you clear your web browser cache: https://wiki.helionet.org/Clear_Your_Cache

Domain added. it can take up to 2 hours to start working.

The administrator folder has been discarded and the account unsuspended. Please fix it quickly as the account only has 3MB of space free.

It was already unsuspended here: https://helionet.org/index/topic/65497-hh247916-utf-8qmy_account_is_suspended_e29aa0efb88f/

How is anyone going to know that the domains are in the same account then?

I've reset your account as requested. You should receive an email shortly so you can take the next steps to recreate it. I made a backup before the reset, so if you discover you need any of your old files, you can download the backup here: https://heliohost.org/backup If you're not sure how to extract the backup files, please follow our how-to guide here: https://wiki.helionet.org/Account_Backups

I just send a request on Suspended and Queued Accounts forum

The account that owns the steamspace.in domain is suspended because the website was compromised and infected with malware. The forum account you're posting from does not match the username or email addresses on that account, so we can't provide any additional support or information. If this is your account, please post from a forum account that shares an email address with the hosting account.

Domain added, it will take effect in an hour and a half.

Nope. Not something like that

Okay. I'll do something about that. Thank you

Domains added. it can take up to 2 hours for them to start working.

I am looking for a coder to create User-reg module for @custom-domain webmail setting service which piggybacks an email forwarding service, gmail storage and smtp

Yes, thank you so much

Domains added, they will take effect in about 1.5 hours.

Domain added, it'll take effect in about an hour.