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Hello! Unfortunately WordPress is very demanding on server resources. Your account was suspended for high server load: 10031.60 CPU, when the limit is 10000 daily. I've unsuspended your account now. Please fix the issue quickly since if you don't make any changes, another suspension is likely.

II have tried to send message to https://www.mail-tester.com/ and again received following error message The message could not be sent. The setting for your outgoing email [SMTP] server might need to be configured. To find the server settings for 'test-ce28d3ilh@srv1.mail-tester.com', please contact your email service provider. Subject 'Test message from Heliohost' Server Error: 554 Server Response: 554 5.7.1 <test-ce28d3ilh@srv1.mail-tester.com>: Relay access denied Server: 'tommy.heliohost.org' Windows Live Mail Error ID: 0x800CCC79 Protocol: SMTP Port: 465 Secure(SSL): Yes I have used tommy.heliohost.org as both the incoming and outgoing server settings

Do you want this to show the domain finalboy.nett.to but have the same content as finalboy.helioho.st, or do you want users who visit finalboy.nett.to to be redirected to finalboy.heliohos.t?

Oops. Mostly it could have been Paypal, I will call my bank and figure out. Anyways, I truly appreciate your service to the overall community👏🫡. Thanks again.

Domains added. Please be sure to configure DNS. The domains can take up to 2 hours to function.

Are you able to access the wiki now? https://wiki.helionet.org/

Are you able to access the wiki now? https://wiki.helionet.org/Morty#Adding_Funds_to_Morty_Account

Are you able to access the wiki now? https://wiki.helionet.org/

I've added those domains to your account for you. Please note that it may take up to 2 hours for the domain changes to take effect, and they will not work until you set up your DNS with your domain registrar. To configure your DNS, please either set your NS records to the HelioHost nameservers (ns1.heliohost.org and ns2.heliohost.org), or create A/AAAA records and point them to your server's IPv4/IPv6 address. You can see the IP addresses inside Plesk. If after a full 2 hours they don't work on your side, please make sure you clear your web browser cache.

I've reset your account as requested. You should receive an email shortly so you can take the next steps to recreate it. I made a backup before the reset, so if you discover you need any of your old files, you can download the backup here: https://heliohost.org/backup If you're not sure how to extract the backup files, please let us know which Operating System you use, and we can send you the specific steps you'll need. Thanks!

I've added that domain for you, it'll take effect in about two hours. If you don't want to use HelioHost's nameservers, then create an A record and/or an AAAA record to Tommy's IP (which you can find by logging in to Plesk and scrolling to the bottom).

Your VPS is rebuilding and you'll get an email when it finishes, your next free rebuild will be on 2026-07-22

Looks like your friend was able to Archive their account on 2026-06-16 18:33:35 so I'll mark this as [Solved]. If you need assistance with anything else, please create a new post and we'll be happy to help. 🙂

Hello! I've added those domains to your account for you. Please note that it may take up to 2 hours for the domain changes to take effect. If after a full 2 hours they don't work on your side, please make sure you clear your web browser cache: https://wiki.helionet.org/Clear_Your_Cache

That's crystal clear, I got it too. The real problem is where do I have to configure Python 3.14 so that it writes correctly in my logs? Translated with https://laratranslate.com

lmao

I've unblocked a random IP address. Maybe it was yours? If you're still blocked, it may be faster to provide the IP address that was displayed in the error message to ask for it to be unblocked.

Domain added. It can take up to 2 hours to start working.

Hello! I've added that domain to your account for you. Please note that it may take up to 2 hours for the domain change to take effect, and it will not work until you set up your DNS with your domain registrar. To configure your DNS, please see the steps provided on our Wiki to either set NS records pointed at the HelioHost nameservers, or create A/AAAA records and point them to your server's IPv4/IPv6 address: https://wiki.helionet.org/Addon_Domains#Custom_Addon_Domains If after a full 2 hours it doesn't work on your side, please make sure you clear your web browser cache: https://wiki.helionet.org/Clear_Your_Cache

Moodle 5.x is not supported on Tommy. The server is really outdated and is due for replacement in a few weeks time anyway, so not worth our time to upgrade MariaDB only to replace the whole server later. If you want to use 5.x immediately, you can either upgrade to Morty or downgrade to Johnny, as both of those servers have newer versions of MariaDB on them that should support it. Tommy will be getting a newer version when it gets rebuilt.

Much thanks for the knowledge sharing... I had heard of this - of course - but not solid on the differences...

Yeah no problem. Don't do anything at this point. I didn't know that the stats are discontinued by the creator of it. If it's not working right now, there's no point to deal with it when you replace the server anyways. No sweat. But thank you for looking into it. 🙏🏻

Thank you

Yeah, that IP is not blocked. Seems like they noticed the loophole you were using and blocked it.

Note that when you actually buy a VPS, nothing happens to the hosting account automatically. You just get a VPS alongside. If you want to move everything to the VPS as a replacement for the Plesk hosting account, you would need to do so manually, then cancel the hosting account. Some of our VPS users do have both, they typically use the Plesk account for their main website, and set up the VPS on a subdomain to use for hosting large files or running a specific a heavy application like a game server.