terezajanska Posted 2 hours ago Posted 2 hours ago Hello, I've worked on creating small comunity wordpress website with my friends and we probably hit the limits of hosting, beucause I hadn't got clear idea about traffic and loading. I am sorry about it. We found the better solutions for us (and for your servers too). So we won't hit the limits again. Would it be possible to unsuspend the website, please? I will only get the back up of todays work that my friends did. No other demanding activities. My username is terezajanska. Thank you! Tereza Quote
KazVee Posted 1 hour ago Posted 1 hour ago Hello! Unfortunately WordPress is very demanding on server resources. Your account was suspended for high server load: 10031.60 CPU, when the limit is 10000 daily. I've unsuspended your account now. Please fix the issue quickly since if you don't make any changes, another suspension is likely. We strongly recommend not using WordPress at all. But if moving away from WP is not an option, we recommend you keep a very close eye on your account load here: https://heliohost.org/dashboard/load/ If at any point you become concerned about your account server usage load getting you suspended, you can add "deny from all" to the bottom of your '.htaccess' file to take the site offline. Once that's been done, the site should stop generating load practically instantly. Quote
terezajanska Posted 1 hour ago Author Posted 1 hour ago (edited) Thank you! The account is active, but when I want to visit website, it shows error 503 Service Unavailable. I need to go to to Wordpress dashboard for doing backup before any change. It is only necessary to wait when everything starts to work again, or is there some other problem? (I need to back up it by Wordpress plugin because I want to use that version to my Wordpress Local sites program where I test it) Edited 1 hour ago by terezajanska More information Quote
KazVee Posted 1 hour ago Posted 1 hour ago Once an account is unsuspended, it can take up to 2 hours for the site to fully reinstate, since an Apache restart is needed and those begin every 2 hours. After a full 2 hours, please clear your web browser cache and try again, and let us know if you still can't access the site. Quote
terezajanska Posted 1 hour ago Author Posted 1 hour ago Great. Thank you. I only was unsure if I have to do some other steps. I will try it later. 1 Quote
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