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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.2k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.3k
    posts

8,632 topics in this forum

  1. HelioHost Server Monitor (created by Piotr GRD) 1 2 3

    By Piotr GRD,
    • 44 replies
    • 28.1k views

  2. Heliohost DIG DNS Checker (created by Piotr GRD)

    By Piotr GRD,
    • 8 replies
    • 9.8k views

  3. Contributing to the Wiki

    By Bailey,   
    • 0 replies
    • 2.1k views

  4. Free Domain Requests (400 Posts Required)

    By wolstech,
    • 0 replies
    • 4.4k views

  5. I want to use my domain name to point to how the deployed project works

    By emma240916,
    • 1 reply
    • 34 views

  6. [Solved] 我想改主域为random-websites.com

    By emma240916,
    • 1 reply
    • 27 views

  7. [Solved] Domain Name Change

    By philosophyclub,
    • 1 reply
    • 28 views

  8. Double charge claim and subscription cancellation

    Topic was moved to forum Escalated Requests

  9. None of my sites are accessible now

    By ronvdc,
    • 1 reply
    • 46 views

  10. Delete my account 😤

    By rbtlokra,
    • 1 reply
    • 46 views

  11. email limit error

    Topic was moved to forum Escalated Requests

  12. [Solved] CHANGE MX VALUES

    By securtech,
    • 1 reply
    • 84 views

  13. [Solved] Start Over

    By madisonwirtanen,
    • 1 reply
    • 58 views

  14. [Solved] How to find parked domains

    By ifwi4,
    • 1 reply
    • 54 views

  15. [Solved] LIST OF NEWS DOMAINS TO BE ADD AT MY ACCOUNT

    By jeffersonmidei,
    • 5 replies
    • 193 views
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