Luigi123

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This support request is being escalated to our root admin.

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This support request is being escalated to our root admin.

Escalating to our root admin to unarchived that account for you!

This support request is being escalated to our root admin.

It’s working! Thanks!

This support request is being escalated to our root admin.

This doesn’t belong here. It belongs to the “Other Discussions” category. Also congrats to everyone!

This support request is being escalated to our root admin.

Refer to this please: https://www.helionet.org/index/topic/37832-solved-regarding-remote-access-of-postgresql-database/?do=findComment&comment=168071

Yes.

Refer to this: https://www.helionet.org/index/topic/37824-again-my-account-suspend/

Hello, Please open the UDP and TCP of the following: IP: 31.186.250.8 Port: 27015 Thanks!

Unblocked.

This support request is being escalated to our root admin.

You can use the same domain for your new account, but we will need to delete your old account so you can resign up again. We recommend not using your cPanel email address as your hosting account. Only use your personal email address. So that if you ever forget your password, that’s where it goes and get it from. For security reasons about getting your backup files, we only send everyone’s backup files to their email address that we on file in our system. So unfortunately, you will have to start all over again!

Your temporary password has been sent to your email address that we have on file. Let me know if it doesn’t work and I’ll escalated to our root admin.

It’s currently archived. Escalating to our root admin.

I don’t think that is the issue. Let’s wait for the user for a response. I have a lot of users who got the same issue like this user before and after changing their password to a temporary one and send it though their email address that we have on file, they able to login and changed.

It’s not suspended. What I can do is, I will change your password to a temporary one and sent you to your email address that we have on file in our system. You can change it inside the cPanel after you’ve login. We don’t PM you a temporary password on our forum for security reasons. Would you like me to proceed this for you?

Please don’t hesitate to contact us if you have any questions!

Received and verified! Your account has being unsuspended!

You can send me a PM or to Wolstech of your Government Photo ID along with your bothers ID. That way you’re a telling a truth!

Wow, I cannot believe it that the SSL certificate system already affect it so quickly!