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jje

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Everything posted by jje

  1. Your welcome! Glad your problem got solved! Please spare 2 minutes filling in our quick survey: http://feedback.heliohost.org/ Your participation in this survey is greatly appreciated
  2. Your account has been deleted manually. If you are creating a new account with the same domain please wait 24 hours before re-signing up. If you are creating a new account with a different domain feel free to re-sign up whenever you like.
  3. What backup would you like to restore? How did you take your backup? What type is your backup (ZIP, TAR.GZ, etc) Yes, your IP seems to have changed from the one in your previous posts.
  4. Yes, this would be allowed.
  5. In that picture you posted the save button is there. Look at the second icon along the top.
  6. Done.
  7. I am not sure if this is possible in IPB 2. If you can find a way we'll be happy to do it. IPB 3 might have this feature, and we are in the progress of theming IPB3 so we can upgrade as soon as possible.
  8. This support request is being escalated to our root admin.
  9. Try clearing your cache. Also, are you using cPanel > File Manager > WYSIWYG Editor ? Also, is JavaScript enabled on your computer?
  10. Done, try now.
  11. In order for your domain to work, you need to set our nameservers and delete the current ones. When you have done that, I will clear the system of your addon domain so you can add a fresh start.
  12. Could you point your nameservers to the following and I will take further action. ns1.heliohost.org ns2.heliohost.org
  13. I'm not experienced in ASP.NET in any way, but does your application require a version of ASP.NET above 3.5? We only support ASP.NET 3.5.
  14. Account database synchronized. Please could you try again now?
  15. You need to add a sub domain for to your account for breakthesecurity.com called 'top' and 'forum'.
  16. jje

    Johnny signups backlogged

    Thanks! 100 accounts to go!
  17. From further investigation I believe it is per year.
  18. I will change you main domain to mrmoha.heliohost.org in the database which should fix this confusion and allow you to add your addon domain. Would you like me to do this?
  19. 1. Mac OS X - This has to be the most advanced and beautiful operating system of them all with a very slick design. I love all the handy features it has and it's impressive speed. I also like Mac for it's simpleness. Can't wait for Lion to be released!! 2. Windows 7 - Even though I don't own Windows 7 (I own Windows Vista) and I prefer Mac, I have to admit that Windows 7 is a very good operating system with a great design, look and gadgets. 3. Linux - I don't own any Linux systems, but I'm going to put my vote in for this anyway since it is great for managing websites and hosting websites.
  20. Hello and welcome, Chris!
  21. One moment please... [uPDATE] I can't find an account in the database with the main domain 'mrmoha.heliohost.org'. Please could you provide your cPanel username? [uPDATE] I have found your account. It looks like your main domain is 'fx1991.com', not 'mrmoha.heliohost.org'. The reason the addon domain area in cPanel is showing that error is because you cannot have an addon domain the same as your main domain.
  22. I can delete all records of your Addon domain so you can readd your Addon domain. Would you like me to do this?
  23. Yeah, I noticed that when I started using Chrome, but it didn't bother me that much. I actually kinda liked it, because it makes the browser more compact and was easy to get used to with it's magic 'Wrench' and key combinations. Yeah, I noticed that when I started using Chrome, but it didn't bother me that much. I actually kinda liked it, because it makes the browser more compact and was easy to get used to with it's magic 'Wrench' and key combinations.
  24. Username? Addon Domain? Main Domain? Server?
  25. Yes, passwords are case sensitive.
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