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Everything posted by jje
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I am not experienced in Joomla, but in your configuration file is the path pointing to the correct path? For example, if my Joomla installation was in http://mysite.heliohost.org/joomla/ then I would need to set the 'Path' in the configuration file to '/joomla'.
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If you are referring to the demo, then I have just finished configuring SQLBuddy to run on the demo. When you enter SQLBuddy using the HelioPanel Demo, you will now be automatically logged in as a test user with limited privledges on a test database. Below are the details just incase: Hostname: localhost Username: paneldem_user Password: demo123 Database: paneldem_database If you are referring to your own installation, then the details correspond to your MySQL details that you have already setup within cPanel. The username and database are prefixed with your username and then an underscore (eg. jje_).
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The demo has been updated, and the footer in 0.2BETA has been updated.
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Can you try accessing this page for me? http://stevie.heliohost.org:2082 --------------- OR --------------- http://johnny.heliohost.org:2082 Do you get an error when attempting to view one of those two pages?
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[SOLVED] I am sorry, my account has been suspended .
jje replied to chentong's topic in Suspended and Queued Accounts
From what I gather, your account was falsely suspended. I have unsuspended your account. -
Glad your problem got solved! Please spare a few minutes to take our brief survey: http://feedback.heliohost.org/ Your participation in this survey is greatly appreciated.
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If you want to delete the unnecessary folders that Frontpage Extensions automatically create, go into your cPanel, choose 'FrontPage Extensions' and select 'Uninstall'.
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HelioPanel 0.2 BETA Today we are releasing a new version of HelioPanel with a new main feature and a few little updates. Here are the details, and how to can install. Changelog - New feature: SQLBuddy - New function: Extract .TAR and .GZ Notes - To upgrade, you will need to delete the previous HelioPanel installation before installing. - If you are currently using version 0.1, HelioPanel will remind you every time you login that 0.2 is available. - All HelioPanel support, features and source code is available on GitHub. Click here to go to the HelioPanel Project Website where you can install the new version. Any comments, suggestions and comments welcome. Please use our GitHub page or this topic.
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[SOLVED] could not connect to stevie.heliohost.org:2082
jje replied to praveen's topic in Customer Service
Are you behind a firewall? http://wiki.helionet.org/How_to_access_cPanel -
Closing due to inactivity.
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I have made an exception for your account. Please go ahead and tell the second user to create his account. Make sure that by 'second user' you mean 'second individual' (ie. not yourself). @djbob - I just changed the Registration IP; am I allowed to do this?
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Good idea, cl58. If you willing to implement this changes, go ahead from the ACP.
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I don't have SSH access to Cody.
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This support request is being escalated to our root admin.
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That's weird, the server monitor is showing barely any downtime. Also, Johnny hasn't recovered yet.
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Have you chosen the correct server from the dropdown? Also, mind if you PM me your username and password so I can have a try?
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At 5:00AM (PST) time, all servers experienced a Power Failure at our datacenter. The outage lasted for 18 hours, and ended at 10:00PM (PST) time. The power outage was out of our control since our servers are located in the Hurricane Electric datacentre, which was experiencing some power problems. At the moment, the Stevie and Cody are now back online and functioning normally, but Johnny is still recovering. Thank you for your cooperation in this situation.
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[Solved] locked out of account due to brute force attack
jje replied to sdk's topic in Escalated Requests
Closing due to inactivity... -
Glad your problem got solved! Please spare a few minutes to take our brief survey: http://feedback.heliohost.org/ Your participation in this survey is greatly appreciated.
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If you like you can use HelioPanel for the File Manager and cPanel for anything else; there's no reason why you can't use both. Thanks! I'll keep that in mind in the next update. Read this knowledge base article. Thanks!
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Today we are releasing a beta for the HelioPanel project, which is designed to help solve problems users face every day and provide users with a pleasant control panel experience. More information in the official topic: http://www.helionet.org/index/index.php?showtopic=10047
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In the last few months, Geoff, cl58 and I have been working on giving users of HelioHost a different control panel experience that would solve problems you faced every day when attempting to control your website. And now, we have made a Beta version which you can try out on your own accounts and use to it's full ability. At the moment it has a File Manager and SQLBuddy suppport; this control panel can be a useful tool to site administrators. HelioPanel is a control panel offered to the user's of HelioHost's services, which allows them to easily take full control of their website without facing any problems. The aim of HelioPanel is to resolve any common issues that user's face every day, and to make website management much easier. HelioPanel is completely free and is available to all HelioHost users. Simply enter your username and password, and we will set up the control panel for you. Installing HelioPanel is as simple as one-two-three, and you don't even need to download anything on your personal computer; just enter your username and password and the installation is completed in seconds. You can download, demo, and learn about HelioPanel Beta at the official HelioPanel Project Website: http://heliopanel.heliohost.org/ We appreciate any comments and suggestions.
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And we also have a multi-moderation for this ... Glad your problem got solved! Please spare a few minutes to take our brief survey: http://feedback.heliohost.org/ Your participation in this survey is greatly appreciated.