yashrs

First of all, the account zaurak isn't suspended at Heliohost. The error is due to some other host. The nameservers on your site are ns.axfree.com and ns2.axfree.com. You need to change them to ns1.heliohost.org and ns2.heliohost.org for the domain to function as a part of Heliohost.

Your account was suspended for running too many cron jobs. To help keep load low, we limit accounts to two (2) cron executions in a 24 hour period. This means that, if you only have a single job, it can run no more frequently than once every 12 hours, with two jobs, they can each only run once a day, and so on. Your account has been unsuspended.

You were blocked due to the firewall. This support request is being escalated to our root admin.

Done. New password sent.

I can manually reset your password and mail it to the registered email address. Do you want me to do this ?

Give it some more time to come out of queue. You just registered yesterday. Johnny accounts take more time to come out of queue due to its load.

Your account was suspended for running too many cron jobs. To help keep load low, we limit accounts to two (2) cron executions in a 24 hour period. This means that, if you only have a single job, it can run no more frequently than once every 12 hours, with two jobs, they can each only run once a day, and so on. Your account has been unsuspended.

Try now, its working

Your account was suspended for causing high server load. I have unsuspended your account, but please try to limit the load you put on our servers as it slows down not only your site, but the sites of all other HelioHost users sharing your server. If you still see the suspended page, please clear your cache.

That account can't be unsuspended. Reason :

The databases need to be restored by the admin, although after that you need to recreate the MySQL users yourself and give suitable permissions. This support request is being escalated to our root admin.

This support request is being escalated to our root admin.

Strange, as I tested it before sending it to you. Did you try with different browser or PC ?

Your password has been manually reset, tested and sent to the registered email address.

You were blocked by the firewall :- Escalating.

The SSL certificate for heliohost.org is expired and the site doesn't open on chrome as https is compulsorily enabled.

Your account was suspended for causing high server load. I have unsuspended your account, but please try to limit the load you put on our servers as it slows down not only your site, but the sites of all other HelioHost users sharing your server. If you still see the suspended page, please clear your cache.

This support request is being escalated to our root admin.

To add to what @wolstech said, you can manually upload a copy of phpmyadmin to your account and use it

Congratulations Wolstech !

Please clear your cache.

This support request is being escalated to our root admin.

This support request is being escalated to our root admin.

Please post the following information: Your cPanel username Your main domain The server that you are on

Manually Unsuspended.