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yashrs

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Everything posted by yashrs

  1. This support request is being escalated to our root admin.
  2. This support request is being escalated to our root admin.
  3. Your account was suspended for inactivity, because you haven't logged into your account in the last 30 days. To reactivate your account, please visit http://www.heliohost.org/renew. To prevent this from happening in the future please remember to visit https://heliohost.org/ to log into your account at least once every 30 days. If you are still seeing the Account Suspended page after renewing your account, please clear your cache.
  4. This support request is being escalated to our root admin.
  5. Hello! Please remove the following domains from the DNS Cluster including any subdomains(Can't add on Tommy due to Stevie being offline)! - yash.tk - techieblog.tk - yashsodha.tk Thanks, Yash.
  6. This account has been suspended for violation of our one account per user policy which is clearly stated during the creation process of each and every account on Heliohost. A common misconception is that you need a separate account for each website that you want to host, but since Heliohost differs from most free hosts and even most paid hosting by offering unlimited addon domains, unlimited parked domains, and unlimited sub domains one can easily and conveniently host as many separate websites as they wish all from your one free hosting account. If multiple accounts were created to get around our disk space limit we strongly suggest using a free service such as dropbox to host your large images, videos, and downloads while continuing to host your website with us if you wish. If you understand that each user is only allowed to have one active account please let us know which account you would like to use and it can be unsuspended for you. Also let us know if you need backups of any of the data on the other accounts, and if there are any domains on the suspended accounts that you would like to host on your main account because we will need to remove them from the suspended account before you will be able to host them on your unsuspended account. For example: user1: unsuspend user2: backup user3: backup, idontreadrules.com user4: thoughticouldgetawaywithit.org
  7. Reason : This support request is being escalated to our root admin.
  8. Java only works on Johnny( which is currently down) and not on Stevie.
  9. No reason was mentioned for suspension. I will escalate it. This support request is being escalated to our root admin.
  10. It's working now. If it doesn't for you, please clear your cache.
  11. Manually unsuspended.
  12. Please clear your cache.
  13. Yup, successfully added. Thanks a lot
  14. I get the following error while adding add-on domain. A DNS entry for “yashsodha.tk” already exists. You must remove this DNS entry from all servers in the DNS cluster to proceed. Please remove the DNS entry of yashsodha.tk so that I can add it to my add on domain
  15. Your password has been manually reset and sent to the registered email address.
  16. Change your cPanel password, then log out and in again to fix PhpMyAdmin.
  17. Change your cPanel password, then log out and in again to fix PhpMyAdmin.
  18. The process limit is 7. If it exceeds that, it throws up 500 error.
  19. Please clear your cache.
  20. This support request is being escalated to our root admin.
  21. Yes, you were blocked by the firewall.
  22. Your account was suspended for causing high server load. I have unsuspended your account, but please try to limit the load you put on our servers as it slows down not only your site, but the sites of all other HelioHost users sharing your server. If you still see the suspended page, please clear your cache.
  23. Yes, indeed you were blocked by the firewall.
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