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wolstech

Chief Risk Officer
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Posts posted by wolstech

  1. I guess I should have mentioned that Nezha is also too heavy to run here considering we commonly see people try to run it alongside x-ray and other proxies. This stuff is way too heavy for our free service. I've seen exactly one person get one of these work out of 50+ attempts, and I think he made it cycle vs. run continuously so it would avoid going over its limit, which kind of limits its usefulness...

    You'll need a VPS if you want to run this sort of stuff here continuously. We have no issue with hosting it provided it is used legally, but we can't have it slowing the shared servers down either.

    If you're interested in a VPS, you can get a $4/month one here: https://heliohost.org/vps/ that will run this software properly and has no load limit.

     

  2. I'm showing hecatos, godlazy, and sankeith matched so far, though there are possibly others (it can take time for the system to rescan accounts after they are restored).

    Sankeith is active, and the other two are suspended.

    We can just merge the suspended accounts into sankeith if you want. That way you can just continue using the same domains and content under one account, and you can add additional Plesk users if you need them for others who may also manage your sites. The two suspended accounts appear to be nearly empty, so they should fit on your existing account just fine.

  3. Unsuspended. I've also disabled node for you so it won't cause load in the meantime. It may take a few minutes to start working.

    Please be aware that HelioHost has a "three strikes" policy for repeat violations. This is your second. If you get a third suspension for load, you might not be unsuspended again. If that happens, you'll need to either purchase a VPS (which has no load limit) or find a new host.

  4. You're suspended for high load...again. This is your second time for this issue, and it looks like nothing has been done to solve it, considering both suspensions are for load resulting from running a node proxy (these are too heavy to run here and nearly always result in a suspension).

    What do you plan to do to make sure this never happens again?

     

    • Thanks 1
  5. The account sankeith is not suspended. That said, there are several other accounts linked to this one that are suspended. You're technically not violating the TOS at the moment since only one of them is active.

    If you're going to maintain a website for someone else, the best method is to add extra domains to your account to avoid this issue (you can also add a second Plesk user to your account if you want the other person to be able to log in). If your relative is going to maintain it, then they should be unarchiving it and logging into it, not you.

    Is there a reason you created these separately? Also, we see at least 3 accounts, so what are the others if one of them is supposed to be a relative's site?

  6. The account is full mostly because of a file called plastenik.csv that takes up 964.32MB of your 1000MB. Do you want me to delete it so you can access your account?

    Alternately, you can buy extra space for $5/1000MB, with a maximum of $25 for 6000MB (space beyond 6000MB will require a VPS). If you would like to do this, you can paypal the money to us (admin@heliohost.org) or use any of the donation links, then post the transaction ID so we can add the space to your account.

  7. Quote

    Actually I own a domain (st4lwolf.org), and I would like to see if it would be possible to assign its subdomain main.st4lwolf.org to heliohost (usually, I think you do that with an ns record in the dns zone)

    Are you saying you just want a single subdomain of your domain (main.st4lwolf.org) added to your account while the root (st4lwolf.org) is hosted elsewhere?We can do that.

    You can just create an A and AAAA record for main.st4lwolf.org (on whatever DNS server you already use) to point the one subdomain to our servers. That way the main.st4lwolf.org subdomain will be hosted here, but the root st4lwolf.org won't.

    Do you want me to add the domain? If so, do you want it to be an alias (show same content as) st4lwolf.helioho.st, or do you want it as an addon (separate website) on your account?

     

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