wolstech

Did you use a VPN or other shared network to access your account at some point? That will often cause this.

Domains added. Please be sure to configure DNS for them, either by using our name servers (ns1.heliohost.org and ns2.heliohost.org) or by setting A and AAAA records on external DNS pointed to the IPs shown in Plesk. Domains can take up to 2 hours to start working.

Please keep in mind that there is a limit of 10 domains total, you're using 9.

Also, as a reminder, users are limited to one account between Johnny and Tommy. If you need more than 10 domains, or need a second account for any other reason, the additional accounts must be on Morty.

All other files are accessible for me https://softos.helioho.st/css/styles.css.

If your issue was the CSS not loading for that index page, it's because your code was incorrect (the filename in the link tag did not match the filename on the server, one was "style.css" and the other "styles.css" with the extra s in it). I fixed your code and it looks correct now...

Domain added. It can take up to 2 hours to start working.

You're suspended for having more than one account. Users are only allowed to have one account. Which one do you want to keep?

Krydos has to do this for you.

Krydos can install that module for you.

You're suspended for running a proxy on your Plesk account, which violates our terms of service. We require a VPS plan for all proxies due to how many resources they use and the impact they cause to other users. If you would like to host a proxy on HelioHost, you can do so by purchasing a VPS here: https://heliohost.org/vps/

Are you ready for me to reset your account?

Domain changed. Please be sure to configure DNS. It can take up to 2 hours for the domain to work. You can request the certificates for softhauz.ca yourself in Plesk once the domain starts working.

Also, in the future, please post these requests over in the Customer Service section. Forum sections that are not Customer Service or Questions are not routinely viewed by staff, and posting support requests in those sections may result in a delayed or no response.

We don't have an account with that domain. That said, it looks like you might be user wxxle. Is this correct?

Assuming that's correct, you are suspended for having multiple accounts as well as for having a webshell on your account. Users are only allowed to have one account, and web shells are not permitted for security reasons (we consider them to be malware as they are frequently used by hackers).

Which account do you want to keep? 

These have to be created on our end. What username do you want (must start with username_ ) and what folder do you want as the root?

Krydos can look for this for you.

I believe the last time this happened (you log into SFTP and see a single folder with your username that you cannot open), it was an internal problem with the SFTP config.

Krydos can fix this.

The site works properly for me in Chrome on my PC. Not sure what was wrong with MB's phone...

The headers were in English because I changed them for you. I already fixed the CGI bin folder for you as well as the permissions. They should not all be turned on, and the server will refuse to run the script for security reasons if you do set them that way.

Either way, glad to see everything is working now.

It doesn't work for numerous reasons:

• First, you apparently deleted and recreated your cgi-bin folder, which breaks the ability to run CGI on the account. 
• Second, you had the permissions on test.py set to 777 when they need to be 750.
• Third, you translated the header values. Headers and server commands must be in English because these are machine-read values defined as part of international standards. 

• print("Tipo di contenuto: testo/html\n\n")

I've fixed all the issues for you and the script is now working.

Have you tried these instructions? https://wiki.helionet.org/Google_Site_Verification

Domains already present as an addon domain cannot be converted to a main domain as doing so will break your account.

If you really want to do this, you must reset your account (which deletes your data) and start over. Do you want me to reset your account?

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can I switch on to this newly (will be) added custom domain name if I want to then switch on to pacificpolytech.helioho.st domain
if I needed to? thank you

Once a domain is added as an extra domain, it cannot be made the main domain later without fully resetting your account.

Domain added. Please be sure to configure DNS. 

The domain can take up to 2 hours to start working.

Domain changed. It can take up to 2 hours to function correctly.

Domain changed. It can take up to 2 hours to take effect.

Note that you'll need more than just an A record pointed to Johnny's IP if you want all features to work. (Notably an MX as well as TXT records for SPF/DKIM/DMARC for email). If you just need a website, the A and AAAA records, as well as a CNAME for the www subdomain are sufficient.

Domain changed. It can take up to 2 hours to function.

You can enable remote access in Plesk for MariaDB (it's in the properties of the database user at the bottom) if you want to use it from another server. The hostname you need to use for remote MySQL is tommy.heliohost.org, not your domain name.

You're suspended for copyright infringement for setting up an IPTV website, which is against our terms of service.

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You may not infringe on any copyrights through your site.

No IPTV websites. You will not host a streaming video website that offers access to television or movie streams, regardless of the content on offer.

Domain added. It can take up to 2 hours to function.