wolstech

That feature is only available to Morty users.

Neat. Glad to see you got it working  

Where are you seeing the dovecot error? Users don't have the ability to restart that, so kind of a weird one for you to see. As for DKIM/SPF:

DKIM, SPF, and DMARC have been set up for the domain almhdy.sd. We recommend sending a real email (not just the word "test" or a blank email) to https://www.mail-tester.com/ to make sure that everything is set up correctly. If you get less than a 10/10 score please post a link to the full report so we can help you fix any other issues that there may be.
 

This sort of traffic is basically normal for any website that's been around for more than a few weeks. It's almost entirely malicious bots that are searching for things like a vulnerable Wordpress installation to break into or configuration files with database credentials so they can steal your data. 

The nginx errors are usually because the server is overloaded. That's pretty normal for Johnny when server load is up. Apache restarts can also cause these. They're less of an issue on Tommy and nonexistent on Morty.

We generally just advise users to block unwanted traffic like this in .htaccess if they are causing load issues, though in your case you said they're hitting nonexistent files and getting 404 errors, which cause so little load that you likely won't even see it register on the load chart. We do not have an edge firewall or similar (we can't afford one due to our funding structure), though the server itself has a software firewall that we've used in severe cases to address an account under attack.

If you're would like, you can also file an abuse report with the owners of the incoming IP addresses in question. You'll need to find the company that owns the IP (pretty easy to do by googling it), then follow whatever that company provides for an abuse complaint. I've had success reporting addresses that are based in the US and EU, but you're unlikely to receive responses from hosting companies in countries like Russia and China (if they even accept abuse reports), where this sort of activity is tolerated (if not legal).

It's suspended for multiple accounts. Same person as https://helionet.org/index/topic/66172-solved-hello-administrator-please-help-me-restore-my-account-thank-you/

You're only allowed to have one account.

I just did some research on this, and even ignoring the "Why?" aspect of this, the behavior of .phps (colorized source view) is apparently a function specifically provided by the mod_php module for apache. It's not a function of PHP itself. Since Plesk does not use the apache module, this isn't supported.

Your best bet is going to be a solution like Krydos suggested: Write a PHP script that displays another script's contents. Once you have that, you  can probably be creative with .htaccess rewrite rules to make calls for .phps files redirect to that script with the requested file as a parameter to emulate the behavior.

You probably need to reissue the cert with the webmail option enabled. Once you do that, wait another 2 hours and it should work.

In the meantime, you should be able to click advanced and continue anyway to ignore the error and access the webmail.

Domain added. You will need to configure DNS (either by using our name servers ns1.heliohost.org and ns2.heliohost.org or by using A and AAAA records pointed to the IPs shown in Plesk).

The domain can take up to 2 hours to function.

It shouldn't disable the setting for SSL/TLS for Mail (this one relates to IMAP/SMTP connections), not sure about the webmail one. I don't think it turns the webmail certificate off, but I would expect that certificate to not renew while the webmail is disabled.

Domain changed. It can take up to 2 hours to finish changing and start working.

Please be sure to configure DNS if you have not done so already.

Domain changed. It can take up to 2 hours to finish and start working.

This was done intentionally due to poor performance on Johnny. When this happens, it happens to all accounts on a given server regardless of usage. We don't have a way of knowing which people are actually using it.

This one is a Krydos question.

Unsuspended and web shell deleted.

It may take a little while to start working.

Your account has been reset. You'll receive an email shortly with a link to create a new account.

Please do not upload or attempt to run a proxy on your account again.

Yeah that will do it.

Unsuspended.It may take a few minutes to work again.

It's just not supported.

Plesk doesn't officially have the listings enabled by default, so we made changes to have it do that (it was the same behavior our old cPanel servers had, we were tired of support tickets to explain the 403 error that Plesk showed by default, users preferred it and often asked for them to be enabled, and it often makes abuse stand out since they wouldn't hide the listing and leave files like "script phising.zip" in their root...yes that was a real file we found). Specifically, we forced it in the Apache config. Apache doesn't always let you override that option for some reason (the Options line in general doesn't very work well on Plesk).

The easiest way to accomplish this on our service is to just put an empty index.html in the folder...

Did you use a VPN or other shared network to access your account at some point? That will often cause this.

Domains added. Please be sure to configure DNS for them, either by using our name servers (ns1.heliohost.org and ns2.heliohost.org) or by setting A and AAAA records on external DNS pointed to the IPs shown in Plesk. Domains can take up to 2 hours to start working.

Please keep in mind that there is a limit of 10 domains total, you're using 9.

Also, as a reminder, users are limited to one account between Johnny and Tommy. If you need more than 10 domains, or need a second account for any other reason, the additional accounts must be on Morty.

All other files are accessible for me https://softos.helioho.st/css/styles.css.

If your issue was the CSS not loading for that index page, it's because your code was incorrect (the filename in the link tag did not match the filename on the server, one was "style.css" and the other "styles.css" with the extra s in it). I fixed your code and it looks correct now...

Domain added. It can take up to 2 hours to start working.

You're suspended for having more than one account. Users are only allowed to have one account. Which one do you want to keep?

Krydos has to do this for you.

Krydos can install that module for you.

You're suspended for running a proxy on your Plesk account, which violates our terms of service. We require a VPS plan for all proxies due to how many resources they use and the impact they cause to other users. If you would like to host a proxy on HelioHost, you can do so by purchasing a VPS here: https://heliohost.org/vps/

Are you ready for me to reset your account?