wolstech

There was a script for testing for security vulnerabilities on your account. We don't allow such things since they can be misused to attack others.

Yours was a script called test-security.js. Please delete that file within 24 hours and don't host it here again.

Unsuspended.

We haven't supported Java since 2021.

We're hoping to bring this functionality back in the future, but there's currently no timeframe for when this will be offered again. In the meantime, you would need to purchase a VPS and install tomcat on it to run this.

You're suspended because your account contains hacking tools. We don't allow such things to be hosted here, even if they're being used legitimately.

Can you explain?

Your account is being reset. When the process finishes, you'll receive an email with a link to create a fresh account.

If you need any data from your old account, a backup will be available at https://heliohost.org/backup/ once the reset is complete.

Krydos can usually provide a stripe link when Paypal is not available.

Escalating...

Duplicate request: https://helionet.org/index/topic/66310-alias-domain-request-synapsejournalsdedynio/?do=getNewComment

Correct, it's our servers (specifically, the lack of integration between Plesk and our DNS) that don't support it.

You can just ignore it. That feature is not supported.

Probably because SPF and DKIM aren't set up (you have to request that, it's not enabled by default)...most mail providers will just throw your email away unless those are configured.

DKIM, SPF, and DMARC have been set up for the domain qiyemailset.helioho.st. We recommend sending a real email (not just the word "test" or a blank email) to https://www.mail-tester.com/ to make sure that everything is set up correctly. If you get less than a 10/10 score please post a link to the full report so we can help you fix any other issues that there may be.

Try the test above, then try sending your normal emails again  

This support request is being escalated to our VPS admins.

Escalating...

Account texu has been unsuspended. It might take a few minutes to work again.

If you need more than the 10 domains you already have, you can purchase a paid account here: https://heliohost.org/morty/ Each paid account is good for 10 additional domains, and is valid as long as you keep the bill paid. Creating another account that is not on Morty will result in a ban.

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 And I have not created any other account, 

Yet you then admit that you did exactly what you said you didn't do. 

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Yes, I made the first mistake by creating two accounts

Our systems are designed to easily identify people with multiple accounts specifically to prevent people from trying to take advantage of us.

Can you explain why these requests are basically identical if you're supposedly only using one account?

And can you explain why additional accounts were created AFTER you were already warned that you weren't allowed to do so? To us, it looks like you thought you could get away with it by trying again (and using disposable email addresses).

https://helionet.org/index/topic/66298-solved-request-to-add-subdomains-to-my-heliohost-account/

https://helionet.org/index/topic/66294-solved-request-to-add-subdomains-to-my-heliohost-account/

https://helionet.org/index/topic/66305-solved-request-to-add-new-subdomains-pknlcowsheliohostus/

Once you provide an answer, we'll consider giving you one more chance. If we decide to do so, further violations will result in a permanent ban.

What link/URL are you visiting that causes you to get redirected to this page? 

You're suspended for violating the multiple account policy again. This has happened twice now.

Can you explain why you keep creating multiple Johnny accounts even after being told you can only have one account on Johnny?

Can you try a different internet connection (like a cell phone on its data plan)?

The domain on your account (lonly.click) shows this for me.

Do you want this to replace the existing free domain we provide, or do you want this as an extra domain?

To actually point the domain here, once we add it you'll need to set your name servers to ns1.heliohost.org and ns2.heliohsot.org, or add A and AAAA records pointed to the IPs shown in Plesk.

Please clear your cache. I see the directory listing of a new account when I open your domain.

It's not a mistake. You created more than one account again. Creating more than one account violates the terms of service. The only exception to that rule is if the account is on Morty (Morty accounts require recurring payment). You also used a disposable email address, which is prohibited as well.

Once again, you already have a free account (texu). You cannot have more than one Johnny account. You also cannot have a Tommy account since you have a Johnny account already. ALL additional accounts MUST be a paid Morty account (https://heliohost.org/morty/). If you are caught again signing up for an account on any server besides Morty, you may be permanently banned from our services. 

Krydos can do this for you. Note that you'll need to provide your own database to use this with.

That account cannot have additional domains added because it has a pending suspension for violating the terms of service.

Answered here: https://helionet.org/index/topic/66294-request-to-add-subdomains-to-my-heliohost-account/

Suspension was handled here: 

Account texu has been unsuspended.

It might take a few minutes to work again. All of your subdomains are still attached to it.

That account is not eligible for additional domains because it is suspended for violating the terms of service.

See https://helionet.org/index/topic/66294-request-to-add-subdomains-to-my-heliohost-account/