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Everything posted by wolstech
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Can you configure the www subdomain, and set the domain itself to forward to the www subdomain? If not, you can work around it by setting an A record and an MX record pointed to 65.19.143.6 (if on tommy, Ricky is different) and changing your main domain, but a lot of cpanel's features won't work if you configure it this way. The only proper fix is finding a registrar that complies with industry standards. This is the first time I've ever heard of a registrar that will not allow you to change the name servers for a domain you bought... and I've been doing this since 2011.
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https://www.strato.com/faq/en_us/article/1827/What-settings-can-I-make-in-the-NS-Record-configuration-dialog.html From the looks of the pictures in the above article, to use a personal name server, you can just select "personal name server" and enter ns1.heliohost.org and ns2.heliohost.org in the address 1 and address 2 boxes. After that, go into cpanel and add an alias or addon domain for the new domain so cpanel knows what it is.
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[Solved] Tommy Need Help With SSL (ASP.NET)
wolstech replied to lemonions's topic in Escalated Requests
Honestly, I'm not even sure if our server honors web.config (it's the IIS equivalent to an .htaccess file). The ASP.NET is not running true .NET under IIS/Windows Server, it's actually Mono+Apache on CentOS. Moving this so the ASP.NET can be moved to SSL for you. -
[Solved] Tommy Need Help With SSL (ASP.NET)
wolstech replied to lemonions's topic in Escalated Requests
Krydos has to do that for you. ASP.net for an account only can serve one of the protocols at a time. Do you want to do that? -
So...I regularly see people setting up Minecraft websites on our service, and I'm curious to see how many of our other users actively play Minecraft or run Minecraft servers. I run a quiet modded server myself (called Acmine) that focuses on what basically amounts to over-engineering and complex machine-building. I'm both looking for players myself and interested in seeing what others have built.
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[Solved] Tommy Need Help With SSL (ASP.NET)
wolstech replied to lemonions's topic in Escalated Requests
There's several issues here. First, your .htaccess file is invalid (probably one of those rewrite rules if I had to guess)... Second, you used ASP.NET with SSL. We only supply ASP.NET on HTTP by default. That support can be moved to SSL if you wish, but doing so will break plain HTTP support for your website, as ASP.NET support cannot be enabled on both protocols at the same time. To demonstrate, I renamed your .htaccess file to .htaccess.old so the forced SSL and URL rewriting were disabled, your site now loads: http://bzysharing.com/home.aspx (please use an incognito window or clear your cache beforehand). -
It's not automatic, so it doesn't happen until you request it or we work the donation list (which happens usually a few times per week). Your quota has been increased. Thank you for the donation
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No they do not. There is actually no way to see what caused one of these, you have to solve it by process of elimination. Invalid .htaccess files will cause an entire site to show one. For PHP scripts, the most common issue is permissions not being set to 644. For Python and other languages, there's far too many reasons to list (incorrect permissions, not using the cgi-bin folder, bad shebang line, using Windows line endings, bad syntax, or scripts getting stuck in infinite loops are just a few examples).
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Thank you for the recurring donation These are especially appreciated. I've pushed your inactivity date out through April 23, 2019 as a thank you. If you remind us to check on your recurring donation as your date approaches, we can extend it another 6 months as long as the donations continue (at some point we hope to automate this process, but we aren't quite there yet). Also, once $5 or more has been donated (either through 5 months of recurring donation, or you can make an individual donation just for this if you wish), please post back and we can set up the additional space for you as well
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[Solved] Tommy Need Help With SSL (ASP.NET)
wolstech replied to lemonions's topic in Escalated Requests
For others who read this, it can take 24 hours for the SSL to start working after you add or change a domain on a Tommy or Ricky account. In addition, the account must allow plain HTTP connections to the .well-known folder which appears in the docroot for the domain (if you use .htaccess or similar to force HTTPS, an exception must be added for this folder or the redirect must be removed). -
That account does not exist.
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Yes it can be. Krydos has to do it though since I don't know how.
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Your quota has been increased. Thanks for the donation!
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That account does not exist, so it must've deleted even though it produced an error...
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What was the username of the Ricky account?
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Please post the actual link that's broken.
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You're suspended for creating two accounts. You're only allowed one. Which one do you want to keep?
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Failed web page logins. Usually this means you have a password protected directory and entered the wrong password too many times. Unblocked.
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Let's get Krydos to enable this for you.
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You're only allowed one account. Creating a second will get you suspended for violating our terms of service. Since you have dss2016 already, you cannot restore this account or create a new one.
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It's intentional due to planned maintenance and cannot be unarchived at this time. https://www.helionet...ny-maintenance/ If you want to download your content, see this topic: https://www.helionet...johnny-backups/ If you're a donor, we can move you to another server and restore it there. Please provide a transaction ID if this is the case. Minimum donation is $1.
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Done. You should now be able to log in and your website should be working again.
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Unarchiving... (Your username is just nox by the way).
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Those records are incorrect. You need to use NS records, not A or CNAME. You need to select custom name servers and enter ns1.heliohost.org and ns2.heliohost.org as the custom name servers.
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Your account has been manually unsuspended. If you still see the suspended page then you should try clearing your browsers cache.