wolstech

Your certificate does not list the www subdomain in the SAN section, so the cert is in fact not valid when www. is included before the domain name. It's only valid for stockdiv.com (without www) and mail.stockdiv.com.

Can't it be fixed? Except Cody huh?.... Registration emails arrive normally. That's because Cody doesn't have user accounts on it to get it blacklisted This issue can't really be fixed for the shared IPs. All of our shared IPs have bad reputations in general due to the fact we sometimes host phishing and spam. Sometimes they get blacklisted as well. If we get one delisted, the next time someone sends spam or phishing mail it'll end up listed again. Eventually they won't even let you be delisted, so we try to limit requests for delisting and let the IP's reputation improve so it falls off on its own. If a user really wants to send mail here without facing this issue, buying a dedicated IP is the proper fix. By not sharing with a bunch of spammers, their IP's reputation only reflects what their account sends.

Ricky is currently blacklisted by SORBS (which is a very common spam list), so any provider using that spam filter list will flag or refuse the emails. Also, Gmail typically marks email from our servers as spam anyway. Check to see if it's in your spam bin and choose "Not Spam" if so. After that they'll come through normally for you.

Qsgt has it answered here. Ricky does not support Java.

It was hosting a fake copy of a real website (http://www.freelancer.com/). Such activity is illegal (copyright infringement), dangerous (how do I know you didn't modify it to phish or something?), and also deceptive. HelioHost does not condone illegal or deceptive activity of any kind.

It's working fine for me as well.

It was earlier but is now fixed. http://heliohost.grd.net.pl/monitor/

Gone.

@Sohamb03: More likely it was due to line endings. The server is very picky about them, if you use Windows line endings it just doesn't work. New accounts will never generate 500 errors just because they're new. If it's due to incomplete setup, it'll be either queued or on rare occasion a 403 or 404 error (happens when Apache and DNS are ready to go, but public_html is inaccessible or doesn't exist).

It's being blocked repeatedly because you have a mail client somewhere that keeps trying to send mail with the wrong credentials. Please disable or correct the credentials in ALL of your mail clients (software, phones, etc.) and this won't happen. Unblocked again.

i’ll have to set this up when I get a moment.

The IP you posted from is not blocked and your account is not suspended. Is there another IP you need checked?

Wouldn't be Johnny if he weren't slow... Escalating to have the monitor fixed.

Done. Give it a few hours to start working again.

Unarchiving...

Monitor script is broken on Johnny. Admin tools show it down as well, but it definitely does work...

He probably just needs reset his password for the helionet issue. As for the account, it was suspended for sending too many emails. The limit is 50/day. Please keep the number of emails under this limit. Unsuspended.

He stopped posting because I threatened to ban him if he didn’t stop posting and wait (he sent me PMs trying to rush me to do this along side the five different topics he opened and posted in every five minutes). I’ve been at work all day so I couldn’t do it ...

It will be unarchived when one of us is at a computer to do so. I can’t because I’m on my phone at my job. Heliohost is NOT my job, Also, do not ask again about this account, it will be done when we can. Being impatient will not be tolerated. If I see you start another topic or PM anyone (including me) about this account while you’re waiting, you will receive a permanent ban for harassing staff instead of an unarchive.

That account cannot be unarchived because you already have another account. Users are limited to one account. If you would like to restore bharatp, the account bharat0 needs to be deleted first. If you would like the contents of that account sent to you, please let me know and a link to the archive can be sent to the email address on file for the archived account.

Please post the actual domain that doesn't work so we can assist you. The most common cause though is that people don't realize they actually need to register the domain. You need to actually go to eu.org and register it. Once you do that, use their website to set the name servers to ns1.heliohost.org and ns2.heliohost.org. Note that they can take several hours or longer to update once you set them. Entering a domain on our site during signup does not automatically register the domain, it only tells our system which account to look at for the content. The only domains that will work without the above steps are subdomains of heliohost.org.

Nope. Only the main cPanel account will work on SFTP. Any FTP user created in cPanel must use unencrypted FTP on port 21. You're not blocked on my end, so I'm not sure why you're getting a block message either...perhaps someone already unblocked you?

Done. It should start working shortly (as soon as Apache finishes restarting).

Unarchiving...

Are you a VPS user? If so you should have root access to your own VM. If you're on our shared plans, this is done through cPanel: https://wiki.helionet.org/Installing_an_SSL_Certificate_with_ZeroSSL (The guide was written using Tommy as an example, but the procedure is the same on all servers). Automatic renewal of Let's Encrypt certificates is not supported on our shared plans. If you need self-renewing SSL, you should move to Tommy or Ricky where we offer AutoSSL. AutoSSL automatically generates, renews, and installs a valid SSL certificate for you. It uses Comodo as a certificate source instead of LE because of LE's extremely low weekly limits, but is otherwise functionally identical to a private server using an Acme client with LE.