HelioHost

Hi, I tried now from a different network, it works. Thank you. Regards, Uros V V sre., 22. feb. 2023 ob 11:59 je oseba HelioHost Support < support@heliohost.org> napisala: > The support email system does not accept images. Can you please upload > that to something like Imgur and send a link? Also, what is the IP address > shown on this page when you visit it? https://heliohost.org/ip.php > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=55149 > > Thank you, > Heliohost support > https://heliohost.org/ > https://helionet.org/ > >

Yes. I can log in and see the dashboard. After that I can't open Plesk control panel: [image: image.png] ---> [image: image.png] Best regards, Uros V V sre., 22. feb. 2023 ob 10:05 je oseba HelioHost Support < support@heliohost.org> napisala: > Your account is active, and you should be able to login at > https://heliohost.org/login/ Is that where you're trying to login at? > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=55149 > > Thank you, > Heliohost support > https://heliohost.org/ > https://helionet.org/ > >

Hello again, I created a new account, but the Plesk control panel is still unavailable (site can't be reached). When will the Plesk be available? Thank you and best regards Uros V V tor., 21. feb. 2023 ob 09:47 je oseba Uro? Bergles < uros.bergles@gmail.com> napisala: > Thank you. > > V V pon., 20. feb. 2023 ob 21:04 je oseba HelioHost Support < > support@heliohost.org> napisala: > >> Invite sent. >> >> You may view the status of your ticket by visiting: >> >> https://helionet.org/index/index.php?showtopic=55149 >> >> Thank you, >> Heliohost support >> https://heliohost.org/ >> https://helionet.org/ >> >>

Thank you. V V pon., 20. feb. 2023 ob 21:04 je oseba HelioHost Support < support@heliohost.org> napisala: > Invite sent. > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=55149 > > Thank you, > Heliohost support > https://heliohost.org/ > https://helionet.org/ > >

Hi, Thanks for your reply. I would like to receive invite for an new account. Regards, Uros On Mon, 20 Feb 2023, 19:41 HelioHost Support wrote: > Transfers are no longer available as the cPanel server has been retired. > All transfer invites were sent weeks ago, and the deadline for using them > was last Thursday (February 16th). The old server was retired completely on > February 18th. If you did not receive a transfer invite, it likely either > went to spam or you had unsubscribed from our emails (which would have > prevented one from being sent). At this point, you will need to download > your account's contents from here: https://heliohost.org/backup/ and > create a new account. We can send an invite for a replacement account if > you wish so you can skip the wait. If you would like an invite for a > replacement account, please let us know and we'll send an invite to the > email address used on your old account (sending it to that address will > allow you to reuse your username). > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=55149 > > Thank you, > Heliohost support > https://heliohost.org/ > https://helionet.org/ > >

Username: N/A, Server: N/A, Main Domain: N/A Hi, I didn't get any email with the link to move to Plesk. My Heliohost username is 'urosb'. Thank you. Best regards, Uros

Please send me an invite for a replacement account. My username: bixbeng Thanks On Sun, Feb 19, 2023 at 3:22 PM HelioHost Support wrote: > Transfers are no longer available as the cpanel server has been retired. > All transfer invites were sent weeks ago, and the deadline for using them > was this past Thursday. The old server was retired yesterday. If you did > not receive one, it likely either went to spam or you had unsubscribed from > our emails and one was not sent. At this point, you will need to download > your account's contents from here: https://heliohost.org/backup/ Then > create a new account. We can send an invite for a replacement account if > you wish, but it will be an empty account that you need to manually restore > backups to. If you would like an invite for a replacement account, please > let us know your old account's username, we'll send the email to the > address used on your old account (this allows you to reuse your username). > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=55141 > > Thank you, > Heliohost support > https://heliohost.org/ > https://helionet.org/ > >

Username: N/A, Server: N/A, Main Domain: N/A Hello, I still Have not received email about transferring my site to Plesk. Can you help me?

Username: whdpradio, Server: Tommy, Main domain: whdpradio.heliohost.us Hi, I was just curious if you had an idea on when we'll be able to reset our password if we forget it and all the other dashboard features such as delete account etc will be available. Hope you can help. Thanks.

Username: textbased, Server: Johnny, Main domain: textbased.helioho.st Hello, First, thank you so much for providing this service. I would like to add a domain to my account. I am on the *Johnny server*. My account: *textbased* The domain: *bucharest.eu.org * I would like to keep the main domain, this new one is just an additional one. If possible, the new domain should point to its own folder. I know I need to change the A records in my DNS to point to your sever (Johnny). Are these the correct IPs for Johnny? ;; A Records yourdomain.com. 1 IN A 65.19.141.67 ;; AAAA Records yourdomain.com. 1 IN AAAA 2001:470:1:1ee::2009 ;; CNAME Records www.yourdomain.com. 1 IN CNAME yourdomain.com. ;; MX Records yourdomain.com. 1 IN MX 0 yourdomain.com. ;; TXT Records yourdomain.com. 1 IN TXT "v=spf1 ip4:65.19.141.67 ip6:2001:470:1:1ee::2009 ~all" _dmarc.yourdomain.com. 1 IN TXT "v=DMARC1; p=none" Lastly, will I be able to also create an email account for this new domain? Thanks again and best regards!

I see... I shall be glad to supply the necessary information to make your job easier. It might take me some time to get this transaction through. I will write an email to you after donating. Thanks once again. Regards, Varad Mathur On 17/02/23 14:00, HelioHost Support wrote: > Transaction IDs for crypto are kind of weird. If you just provide the > amount donated, the time of the donation, and the cryptocurrency used it > makes it easier to track down than trying to search for the transaction > ID. We don't get so many crypto donations every day that we would need > an exact transaction ID. > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=55094 > > Thank you, > Heliohost support > https://heliohost.org/ > https://helionet.org/ >

VPS number: 80, VPS ID: 323 Hello Support team, I have done manual payment from Paypal. Transaction ID 87H27414WL4828207 Thanks, Sunny Sunny Patel | Chief Executive Officer a: VOVANCE w: www.vovance.com m: +91-9824466268 | skype: p.sunny1910 [image: linkedin icon] Please consider the environment before printing this email On Fri, Feb 17, 2023 at 6:14 AM HelioHost wrote: > [image: HelioHost | Community powered free hosting for everyone.] > > Hey Sunny1910, > > Your VPS payment of $4.00 USD is 5 days overdue. Please try to make a new > payment within the next 24 hours. You can do so with the link below. > > Let us know if you face any issues or have any questions regarding this. > Renew VPS > [image: Twitter] [image: Facebook] > [image: Phone Number] > [image: Support Forum] [image: > Email] > ? 2005-2023 Helio Networks. All rights reserved. | Unsubscribe > >

Thanks for getting back. Got it. I will inform you when I make the donation and also communicate the transaction ID. Thank you. Regards, Varad Mathur On 16/02/23 22:57, HelioHost Support wrote: > Yes you can use Bitcoin, but it will take longer since we?ll need to > manually check for the payment and send the invite. Please use the > address found here: https://heliohost.org/donate/ Then send us the > transaction ID. > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=55094 > > Thank you, > Heliohost support > https://heliohost.org/ > https://helionet.org/ >

Username: nulineng, Server: Tommy, Main domain: nulinenggani.com please help I can't log in, even though I didn't do anything but why did my account get banned. , please to be reactivated. Thanks.

Username: lpoulin, Server: Tommy, Main domain: lpoulin.heliohost.us Hello I was able to find another hosting provided and therefore no longer require my account at HelioHost. Please close and delete my account. Lpoulin on Tommy. I appreciate the service that you have been able to provided to me over the past few years and hope that you are able to continue to provide this service in the future. Luc Poulin

Username: varadmathur, Server: Johnny, Main domain: vm.heliohost.us Hello, I would like to make a donation and create a Tommy server. However, Paypal does not currently function in my country (India). Can I donate using some other means, perhaps Bitcoin? Thanks in advance. Regards, Varad

Username: denisov, Server: Tommy, Main domain: denisov5.heliohost.org Hi, My domain is denisov5.heliohost.org and my account email is this gmail. I am a friend of Byron Dallas. I appreciate your service. Just sent a donation from my PayPal ($10 from ccod5@yahoo.com). Best of regards.....

Thanks a lot. I regained access to admin panel. Wish you all best, MO On 14 Feb 2023 at 10:38 +0100, HelioHost Support , wrote: > I just sent you a password reset link. Let us know if you're still unable to get logged in. > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=55054 > > Thank you, > Heliohost support > https://heliohost.org/ > https://helionet.org/ >

Let's move on to the stage of organizing this service, I need the cheapest VPS linux configuration on the subnet 65.19.141.XX ??, 13 ????. 2023 ?. ? 19:34, Chieftain : > please give different subnet ping is other in practice > > ??, 13 ????. 2023 ?. ? 19:11, HelioHost Support : > >> Our servers are all physically connected to the same network switch in a >> single rack in Fremont, California, USA, so they're all going to have the >> same latency. We don't have multiple locations or regions to serve from, so >> every IP we offer will offer the same speed regardless of the one assigned >> to you. The only reason you may need one range over another is if you're in >> a country where certain ranges are blocked due to censorship. >> >> You may view the status of your ticket by visiting: >> >> https://helionet.org/index/index.php?showtopic=55017 >> >> Thank you, >> Heliohost support >> https://heliohost.org/ >> https://helionet.org/ >> >>

I get this info: Both username and password are correct - I use keychain to save password. I tried to reset my password, but I never get the password-reset link, when requested. Regards, MO On 13 Feb 2023 at 19:05 +0100, HelioHost Support , wrote: > The account looks fine on our end, though it looks like you may have a broken node.js app installed on it (which is what would cause the Phusion Passenger error currently showing on your domain). That shouldn't affect logging in though. When you log into https://heliohost.org/login/?do you receive an error message? > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=55054 > > Thank you, > Heliohost support > https://heliohost.org/ > https://helionet.org/ >

Username: matt9860, Server: Tommy, Main domain: matt7290.helioho.st Hello, May I ask you to check up on my account? I am no longer able to log into my Plesk Panel. Regards, Mateusz Olszewski

please give different subnet ping is other in practice ??, 13 ????. 2023 ?. ? 19:11, HelioHost Support : > Our servers are all physically connected to the same network switch in a > single rack in Fremont, California, USA, so they're all going to have the > same latency. We don't have multiple locations or regions to serve from, so > every IP we offer will offer the same speed regardless of the one assigned > to you. The only reason you may need one range over another is if you're in > a country where certain ranges are blocked due to censorship. > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=55017 > > Thank you, > Heliohost support > https://heliohost.org/ > https://helionet.org/ > >

no more ip? ??, 11 ????. 2023 ?. ? 11:13, HelioHost Support : > 65.19.141.66 > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=55017 > > Thank you, > Heliohost support > https://heliohost.org/ > https://helionet.org/ > >

Hi, Thanks for the quick respond. Yes If that is OK I would like to try the App to run on your system. Best Regards, Kevin Von: HelioHost Support Gesendet: M??ntig, 13. Februar 2023 15:53 An: Kevin Bolzli Betreff: Re: [HH#289755] ASP.Net You'll need a Lily account in order to run ASP.NET, as the Plesk boxes all run Linux. Lily is kind of like an extension of the Plesk boxes, it does not have a control panel and so cannot stand on its own. You will have two accounts (Lily for the ASP app, Johnny for everything else like databases and email). We have to set up the Lily half for you, then you just upload files via FTP and can configure options by using the web.config file). Would you like me to set up a Lily account for you (you'll receive a PM to the forum account associated with the user aostech when this is set up, it can't be sent here via the support email since the support email is public)? Also, you'll be the first to use .NET 5 on our service (all of our current users are using .NET Core 3.1 or CLR 4.8, one user is hosting classic non-.NET ASP too), so if you decide to host here, we might need to work through some bugs to get it working. It is installed, but has never been used unlike all the other versions before it. You may view the status of your ticket by visiting: https://helionet.org/index/index.php?showtopic=55052 Thank you, Heliohost support https://heliohost.org/ https://helionet.org/

Username: aostech, Server: Johnny, Main domain: aostech.helioho.st Hello Support, My company runs a lightweight website with a very small amount on traffic. I was wondering if you could enable ASP.NET functionality for this website? The Webapp runs on .NET Core 5.0. URL: aostech.helioho.st Best Regards, Kevin Bolzli AOS Technologies AG https://www.aostechnologies.com/