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  1. VPS number: 9999, VPS ID: 427 May I know what is the configuration of the server? Thanks > On Mar 23, 2023, at 5:30 PM, HelioHost wrote: > > > > Hey Luyicheng2007, > > Good news! > > When you signed up for your VPS, you were added to the waitlist, but now there is space to create the VPS that you requested. Are you still interested in getting a HelioHost VPS? If so you can set up your subscription with the link below. > > We would request you to pay within the next 24 hours. If we don't hear back from you, I am afraid we will have to move on to the next person in line. Let us know if you have any questions. > Signup for VPS > > > ? 2005-2023 Helio Networks. All rights reserved. | Unsubscribe
  2. Great. Thx a lot Pada Jumat, 24 Maret 2023 pukul 02.26.25 WITA, HelioHost Support menulis: A link to recreate your Johnny account has been emailed to you. You may view the status of your ticket by visiting: https://helionet.org/index/index.php?showtopic=55402 Thank you, Heliohost support https://heliohost.org/ https://helionet.org/
  3. I also have subdomain admin.blgc.online On Thu, Mar 23, 2023 at 3:32?PM rayaj - PWLib wrote: > [image: image.png] > > On Thu, Mar 23, 2023 at 3:23?PM rayaj - PWLib > wrote: > >> Yes Please create a lily account for me >> also can I use my registered domain? blgc.online? >> >> On Thu, Mar 23, 2023 at 12:19?PM rayaj - PWLib >> wrote: >> >>> Yes Please create a lily account for me >>> >>> On Thu, Mar 23, 2023 at 12:04?PM rayaj - PWLib >>> wrote: >>> >>>> can I have a lily account? >>>> >>>> On Thu, Mar 23, 2023 at 10:11?AM HelioHost Support < >>>> support@heliohost.org> wrote: >>>> >>>>> @Kairion This user does not have a Lily account that I can see. The >>>>> majority of users with a Lily account added onto their Plesk accounts get a >>>>> Lily account with the same username and a 2 on the end (he'd have both blgc >>>>> and blgc2 if he had one). A few users do have Lily accounts without a Plesk >>>>> account for varying reasons. @blgcWe don't have any Plesk servers that run >>>>> asp.net, the only server that supports it is Lily, and I have to >>>>> manually set everything up since that server has no control panel. Lily is >>>>> an extension of a Plesk account, not really an account in its own right. >>>>> You get FTP access for Lily to publish the code for ASP.NET, and you >>>>> use your Tommy account for services like mail. We hope to one day convert >>>>> it to Plesk like the other servers, but no time frame for that at the >>>>> moment since Morty will be built first. Do you want me to create a Lily >>>>> account for you? >>>>> >>>>> You may view the status of your ticket by visiting: >>>>> >>>>> https://helionet.org/index/index.php?showtopic=55401 >>>>> >>>>> Thank you, >>>>> Heliohost support >>>>> https://heliohost.org/ >>>>> https://helionet.org/ >>>>> >>>>>
  4. [image: image.png] On Thu, Mar 23, 2023 at 3:23?PM rayaj - PWLib wrote: > Yes Please create a lily account for me > also can I use my registered domain? blgc.online? > > On Thu, Mar 23, 2023 at 12:19?PM rayaj - PWLib > wrote: > >> Yes Please create a lily account for me >> >> On Thu, Mar 23, 2023 at 12:04?PM rayaj - PWLib >> wrote: >> >>> can I have a lily account? >>> >>> On Thu, Mar 23, 2023 at 10:11?AM HelioHost Support < >>> support@heliohost.org> wrote: >>> >>>> @Kairion This user does not have a Lily account that I can see. The >>>> majority of users with a Lily account added onto their Plesk accounts get a >>>> Lily account with the same username and a 2 on the end (he'd have both blgc >>>> and blgc2 if he had one). A few users do have Lily accounts without a Plesk >>>> account for varying reasons. @blgcWe don't have any Plesk servers that run >>>> asp.net, the only server that supports it is Lily, and I have to >>>> manually set everything up since that server has no control panel. Lily is >>>> an extension of a Plesk account, not really an account in its own right. >>>> You get FTP access for Lily to publish the code for ASP.NET, and you >>>> use your Tommy account for services like mail. We hope to one day convert >>>> it to Plesk like the other servers, but no time frame for that at the >>>> moment since Morty will be built first. Do you want me to create a Lily >>>> account for you? >>>> >>>> You may view the status of your ticket by visiting: >>>> >>>> https://helionet.org/index/index.php?showtopic=55401 >>>> >>>> Thank you, >>>> Heliohost support >>>> https://heliohost.org/ >>>> https://helionet.org/ >>>> >>>>
  5. Yes Please create a lily account for me also can I use my registered domain? blgc.online? On Thu, Mar 23, 2023 at 12:19?PM rayaj - PWLib wrote: > Yes Please create a lily account for me > > On Thu, Mar 23, 2023 at 12:04?PM rayaj - PWLib > wrote: > >> can I have a lily account? >> >> On Thu, Mar 23, 2023 at 10:11?AM HelioHost Support >> wrote: >> >>> @Kairion This user does not have a Lily account that I can see. The >>> majority of users with a Lily account added onto their Plesk accounts get a >>> Lily account with the same username and a 2 on the end (he'd have both blgc >>> and blgc2 if he had one). A few users do have Lily accounts without a Plesk >>> account for varying reasons. @blgcWe don't have any Plesk servers that run >>> asp.net, the only server that supports it is Lily, and I have to >>> manually set everything up since that server has no control panel. Lily is >>> an extension of a Plesk account, not really an account in its own right. >>> You get FTP access for Lily to publish the code for ASP.NET, and you >>> use your Tommy account for services like mail. We hope to one day convert >>> it to Plesk like the other servers, but no time frame for that at the >>> moment since Morty will be built first. Do you want me to create a Lily >>> account for you? >>> >>> You may view the status of your ticket by visiting: >>> >>> https://helionet.org/index/index.php?showtopic=55401 >>> >>> Thank you, >>> Heliohost support >>> https://heliohost.org/ >>> https://helionet.org/ >>> >>>
  6. Yes Please create a lily account for me On Thu, Mar 23, 2023 at 12:04?PM rayaj - PWLib wrote: > can I have a lily account? > > On Thu, Mar 23, 2023 at 10:11?AM HelioHost Support > wrote: > >> @Kairion This user does not have a Lily account that I can see. The >> majority of users with a Lily account added onto their Plesk accounts get a >> Lily account with the same username and a 2 on the end (he'd have both blgc >> and blgc2 if he had one). A few users do have Lily accounts without a Plesk >> account for varying reasons. @blgcWe don't have any Plesk servers that run >> asp.net, the only server that supports it is Lily, and I have to >> manually set everything up since that server has no control panel. Lily is >> an extension of a Plesk account, not really an account in its own right. >> You get FTP access for Lily to publish the code for ASP.NET, and you use >> your Tommy account for services like mail. We hope to one day convert it to >> Plesk like the other servers, but no time frame for that at the moment >> since Morty will be built first. Do you want me to create a Lily account >> for you? >> >> You may view the status of your ticket by visiting: >> >> https://helionet.org/index/index.php?showtopic=55401 >> >> Thank you, >> Heliohost support >> https://heliohost.org/ >> https://helionet.org/ >> >>
  7. can I have a lily account? On Thu, Mar 23, 2023 at 10:11?AM HelioHost Support wrote: > @Kairion This user does not have a Lily account that I can see. The > majority of users with a Lily account added onto their Plesk accounts get a > Lily account with the same username and a 2 on the end (he'd have both blgc > and blgc2 if he had one). A few users do have Lily accounts without a Plesk > account for varying reasons. @blgcWe don't have any Plesk servers that run > asp.net, the only server that supports it is Lily, and I have to manually > set everything up since that server has no control panel. Lily is an > extension of a Plesk account, not really an account in its own right. You > get FTP access for Lily to publish the code for ASP.NET, and you use your > Tommy account for services like mail. We hope to one day convert it to > Plesk like the other servers, but no time frame for that at the moment > since Morty will be built first. Do you want me to create a Lily account > for you? > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=55401 > > Thank you, > Heliohost support > https://heliohost.org/ > https://helionet.org/ > >
  8. Username: N/A, Server: N/A, Main Domain: N/A My really bad day.I send message to delete accout. And then suddenly i want to cancelled deleting account by delete chat.My bad day. I just started understand. I do some mistake operate it. And why i write to delete account.I just created discord account. And i go to sleep. The message i send before was sent and didn't deleted. I'm sorry.Can Team activate it again please
  9. Username: blgc, Server: Tommy, Main domain: blgc.heliohost.us I switched my site to ASP.NET and its been months and I still cant see my site even if i place in htdocs can you help me? im a new developer
  10. Username: N/A, Server: N/A, Main Domain: N/A HelloI notice that creating a new account for free hosting in Tommy, it's at midnight,due the time zone of my country would be at 4 am ,so please if you can help in this issue.RegardsI.
  11. Thanks for your reply. I didnot realize it is linux vps. Do you have windows vps? On Wed, 22 Mar 2023, 10:10 pm HelioHost Support, wrote: > You have to log into the actual VPS and install all of that manually. We > don't install any of this for you, and our dashboard doesn't offer any > tools for this. You should've received an email with instructions for > logging in already as it's showing as set up. Keep in mind that you bought > a Ubuntu Linux VPS...ASP.NET is a Windows technology, so you'll have a > hard time using it for that. Some of the newer .NETs do run on Linux, but > none of us have experience with using these on Linux and ASP.NET is meant > to be hosted under IIS on a Windows server. > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=55391 > > Thank you, > Heliohost support > https://heliohost.org/ > https://helionet.org/ > >
  12. Username: joezhou, Server: Tommy, Main domain: joezhou.helioho.st Thanks. After logging in with joezhou0, I can see VPS dashboard, but I do not see how I can install VPS, e.g., ASP.NET. Virus-free.www.avast.com On Wed, Mar 22, 2023 at 4:47?AM HelioHost wrote: > It looks like you used the same email address for both your Tommy and your > VPS account so if you try to login at heliohost.org with the email > address it will login to Tommy. Since the accounts both use the same email > address you'll need to login with your username to indicate which account > you're trying to log in to. The username for Tommy is joezhou and your VPS > username is joezhou0. The other thing we could do is switch one of your two > accounts to a different email address. > > On Tue, Mar 21, 2023 at 6:31?AM Joe Zhou wrote: > >> Hi, >> >> I paid for the subscription of VPS. It is very strange: >> >> 1. I have an account joezhou registered some time ago with email address >> joejoesg.sg@gmail.com, and received invitation for VPS in that email. >> 2. I clicked the link from the email for 'VPS Signup". >> 3. I got prompt msg saying something like "the account is not available" >> when inputting my username joezhou. So I changed the signup name as >> joezhou1, and signup was successful. >> 4. Then for some reason, I could not sign in with the new >> account joezhou1. In my old account joezhou, I cannot see anything for the >> VPS. >> >> Where is my VPS subscription? >> >> >> >> ---------- Forwarded message --------- >> From: service@paypal.com.au >> Date: Tue, Mar 21, 2023 at 9:07?PM >> Subject: Review your new automatic payment setup for Helio Networks >> To: Joe Zhou >> >> >> You're all set. >> Hi Joe Zhou, >> [image: PayPal] >> >> You set up automatic payments to Helio Networks >> >> Here's your information >> ------------------------------ >> >> Your next payment >> Due >> 21 September 2023 >> Amount >> $27.00 USD >> >> Your automatic payment details >> Profile ID >> I-PE4BGHLYPXXP >> Payments to >> Helio Networks >> admin@heliohost.org >> Payments for >> Six month subscription for 1 GB memory, 4 cpus, and 100 GB storage. >> Amount to be paid each time >> $27.00 USD >> Billing cycle >> Every 6 months >> Payments start >> 21 March 2023 >> Payments stop after cycle >> Until cancellation >> Payments will be made from >> PayPal balance >> >> Want to make a change? >> >> To change or cancel your automatic payment with Helio Networks, log in to >> your PayPal account, go to your Profile, and choose Payments. Then click *Manage >> automatic payments*. >> [image: PayPal] >> ------------------------------ >> Help & Contact >> >> | Security >> >> | Apps >> >> [image: Twitter] >> [image: >> Instagram] >> [image: >> Facebook] >> [image: >> LinkedIn] >> >> >> PayPal is committed to preventing fraudulent emails. Emails from PayPal >> will always contain your full name. Learn to identify phishing >> >> >> Please don't reply to this email. To get in touch with us, click Help & >> Contact >> >> . >> >> Not sure why you received this email? Learn more >> >> >> ? 1999-2023 PayPal. The PayPal service is provided by PayPal Australia >> Pty Limited (ABN 93 111 195 389) which holds Australian Financial Services >> Licence number 304962. Any information provided is general only and does >> not take into account your objectives, financial situation or needs. Please >> read and consider the Combined Financial Services Guide and Product >> Disclosure Statement >> >> before acquiring or using the service. PayPal credit services are provided >> by PayPal Credit Pty Limited (ACN 600 629 258). >> >> PayPal RT001425:en_AU(en-AU):1.0.0:f670111c85594 >> >> >> >> >> Virus-free.www.avast.com >> >> >> >
  13. Username: N/A, Server: N/A, Main Domain: N/A Hi, Thank you for the support and response! I didn?t have much on the old server anyway so no worries. Keep doing what you?re doing > On Mar 21, 2023, at 9:45 PM, HelioHost Support wrote: > > ? > Hello, > > It looks like you tried to renew your account today. Unfortunately there was some hard drive damage to the server you are on back in February. The archive file of your account was apparently damaged when the disk was corrupted and it can't be restored. I have sent you an invite to create a new account separately from this email. Once your account is recreated you can restore your latest backup. Sorry for the inconvenience. Let us know if you need help with anything. > > -HelioHost Support
  14. Oh yeah, sorry: victorpf ________________________________ Van: HelioHost Support Verzonden: dinsdag 21 maart 2023 15:38 Aan: victor.verhoef@hotmail.nl Onderwerp: Re: [HH#629060] Transfer Heliohost-Plesk What was your account's username? You may view the status of your ticket by visiting: https://helionet.org/index/index.php?showtopic=55385 Thank you, Heliohost support https://heliohost.org/ https://helionet.org/
  15. Username: N/A, Server: N/A, Main Domain: N/A Hello, I wanted to enter my Heliohost-site to make some changes, but it hasn't been transferred to Plesk. It said: Your account is ready to transfer to Plesk. Please check your email and click the link in the email to indicate whether you're ready to move or if you'd like to wait a bit longer. I cannot see any mail so I can't confirm the transfer. How do I make the transfer possible? Kindest regards, Victor Verhoef-Harms
  16. Username: N/A, Server: N/A, Main Domain: N/A Hello there. i got invite email.Can please add me in. Because the old server has shutted down.
  17. Mailid: iammkp95@gmail.com Username: iammkp95 On Thu, 2 Mar, 2023, 11:08 pm HelioHost Support, wrote: > Please provide the username of the account in question as well. > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=55234 > > Thank you, > Heliohost support > https://heliohost.org/ > https://helionet.org/ > >
  18. Same mail. Username: malaypat On Thu, Mar 2, 2023 at 11:08?PM HelioHost Support wrote: > What email address was the original invite sent to? Also did you have an > account previously? If so, what was the username? > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=55233 > > Thank you, > Heliohost support > https://heliohost.org/ > https://helionet.org/ > >
  19. Username: N/A, Server: N/A, Main Domain: N/A Hello HelioHost, You turned off my website for cPanel license issues from a long time ago and since then I was trying to check every time when you will re-enable the service. I got an invitation to open a new account for a new panel, but the link isn't working. I also want a backup copy of my files. So, can you please help me with this and give me a backup copy of my account ? My old account email address is: mpro.lpro@gmail.com Thanks
  20. Hello, Your fixing the SSL/TLS certificates reissue was successful! Everything is OK now, Many thanks for your kind help! Gary S. Tong User name? garytong Quoting HelioHost Support : > First of all, sorry for the delay on this email. Google flagged your > email as spam for some reason so I have to check the spam folder > from time to time to see if anything is in there, and it can take a > few days sometimes to get the real emails out of there. The reason > why you're seeing that error is because your SSL certificate > covers?garystong.net but not www.garystong.net. If something like > this happens again in the future you can fix it yourself by going to > Login > Continue to Plesk > Websites & Domains >?garystong.net > > SSL/TLS Certificates > Reissue I went ahead and did this for you, > and the certificate should auto-renew itself every 60 days from here > on out. Now you can test > both?https://garystong.net/?and?https://www.garystong.net/?and they > should both show a lock in the URL bar without any potential > security risk errors. Let us know if you need help with anything > else or if you have any questions. > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=53862 > > Thank you, > Heliohost support > https://heliohost.org/ > https://helionet.org/ > ?
  21. Username: N/A, Server: N/A, Main Domain: N/A Hello, I had a Tommy Server on Heliohost that I need to transfer to Plesk. francodn francodbc@gmail.com
  22. Hello, I would like to send out links to files in my heliohost server. But when I try, e.g., https://www.garystong.net/Piano/Gavotte.mp3,? I get "Warning: Potential Security Risk Ahead". Seems like I don't have the correct site address. Do I leave out something? I hope you can help with this issue. Thanks for your attention! Gary S Tong User name? garytong (The log in for going to my files is: https://tommy2.heliohost.org:8443/smb/file-manager/list/domainId/1541) Quoting HelioHost Support : > Thank you so much for the very generous donation. Let us know if you > need help with anything else. > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=53862 > > Thank you, > Heliohost support > https://heliohost.org/ > https://helionet.org/ > ? ?
  23. Username: astron, Server: Johnny, Main domain: astron.heliohost.org I would need hosting with the domain tehnokraat.tk or another domain if this isn't accepted for some reason. I could use name servers, i.e. the domain itself would not be transferred, or using domain pointing to IP. The use of space is small, there is no plan to use MySQL for the time being. Also, at least initially, cron-job is not necessary, only .php 8.1 or higher, javascript, jQuery and html would be required. The reason I need this is because the server I was using until now has been down for more than a month for unknown reasons. There is also no possibility of asking for information, as it was possible only through Sever's ticket system. What would be the possibilities? Thank You. (astron.heliohost.org)
  24. Darkitservices El mar, 14 de mar. de 2023 6:45 p. m., HelioHost Support < support@heliohost.org> escribi?: > Sounds good. In order to securely choose your username and password for > your new CentOS 8 VPS please go to https://heliohost.org/password/ and > submit the credentials you want to use to log in. Once you've submitted the > username and password please reply to this email to let us know the > username so we can get the password assigned correctly. > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=55333 > > Thank you, > Heliohost support > https://heliohost.org/ > https://helionet.org/ > >
  25. Thank you for your assistance. El mar, 14 de mar. de 2023 6:45 p. m., HelioHost Support < support@heliohost.org> escribi?: > Sounds good. In order to securely choose your username and password for > your new CentOS 8 VPS please go to https://heliohost.org/password/ and > submit the credentials you want to use to log in. Once you've submitted the > username and password please reply to this email to let us know the > username so we can get the password assigned correctly. > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=55333 > > Thank you, > Heliohost support > https://heliohost.org/ > https://helionet.org/ > >
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