HelioHost

I was able to login. Thanks On Thu, May 18, 2023, 2:19 PM HelioHost Support wrote: > Tommy's Plesk started having issues a bit ago giving 502 bad gateway > errors. I restarted Plesk and the errors went away. Are you able to login > now? > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=55988 > > Thank you, > Heliohost support > https://heliohost.org/ > https://helionet.org/ > >

Thanks! Now I know - why I can login to dash and not in plesk ) One more - is it possible - open port for connect to PG db from external computer? If possible - please open a connection for ooliteaccount_pg1 db for user ooliteaccount_db on the oolite.* subdomain and if is it possible - I prefer set up a list of allowed IP addresses (I can send strings for pg_hba.conf, for format "hostssl ooliteaccount_pg1 ooliteaccount_db md5). best regards! ------- Original Message ------- > The domains have been added to your account. You've said oolite_account a few times now so I'd like to point out that underscore _ is an invalid character for a username. Usernames have to be lowercase a-z and numbers 0-9. Your username is actually ooliteaccount. It probably won't ever matter, but if you try to log in with the username oolite_account it doesn't exist. > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=55993 > > Thank you, > Heliohost support > https://heliohost.org/ > https://helionet.org/

Username: pkateel1, Server: Johnny, Main domain: pkateel1.heliohost.us My account was working now suddenly stopped working, could you please send me an email how to login? Sent from Mail for Windows

VPS number: 31, VPS ID: 52 Sorry to bother you but for some reason my site is coming up with a database error and I cannot login in to my HestiaCP. It also comes up with an error. If the server down or just my account? Just strange that I get an error message from both of them. Thanks for your help Paul -- Every man dies. Not every man really lives. William Wallace

I've already did it before the payment, my username is 'es' Il giorno ven 19 mag 2023 alle ore 19:12 HelioHost Support < support@heliohost.org> ha scritto: > I have verified a BTC payment of $53.72 which will cover a $21.60 for a 6 > month subscription of a Mercury VPS, and $32.12 towards the Morty > fundraiser. In order to signup for a VPS use this link > https://heliohost.org/vps/username/?mem=1&cpu=2&hdd=50&os=ubuntu22&sub=6month > to submit a username, and a password, and agree to the terms. When it gets > to the PayPal page just close the tab and reply to this email to let us > know the username you picked. Then I can manually apply the bitcoin payment > to the VPS and build it. > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=55998 > > Thank you, > Heliohost support > https://heliohost.org/ > https://helionet.org/ > > -- ~ Eli ~

Ok, agree. Plz, set two subdomains (if this names free) for oolite_account: 1) stimer-dev.helioho.st 2) oolite.helioho.st THANKS! ------- Original Message ------- > You can't have two accounts unfortunately. That said, we can definitely add another domain (or a second one of our subdomains) to ooliteaccount so you can have a separate site to use for personal stuff within the same account. Would you like us to do that? If so, what domain do you want added? > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=55993 > > Thank you, > Heliohost support > https://heliohost.org/ > https://helionet.org/

Thank you so much! On Fri, May 19, 2023, 21:09 HelioHost Support wrote: > Your current subscription has been canceled and here is your new payment > link https://heliohost.org/vps/pay/?code=clQOgR4C8CTZJYAc Your VPS > expires on 2023-06-01 so you can use it any time before then. > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=55996 > > Thank you, > Heliohost support > https://heliohost.org/ > https://helionet.org/ > >

> Also, do you have two accounts? Yes, I registered two accounts - one for my own experiments under account: stimer, second oolite_account for our community, if this is forbidden - plz SAVE oolite_account and destroy my own account - stimer :( best regards! ------- Original Message ------- > Krydos can confirm the money, but since I can see it sent to our wallet on the explorer, I've added the space for you. Also, do you have two accounts? There's a second account that's nearly identical to yours...if so, we need to delete the second one as having two accounts is a violation of the terms of service and will get both of the accounts suspended. > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=55993 > > Thank you, > Heliohost support > https://heliohost.org/ > https://helionet.org/

Sorry, wrong previous link https://www.blockchain.com/btc/tx/91f907bb6b8f02a612a57a5753b555c5a78e6d7e4568f5ab06a3fec80b7d219a ------- Original Message ------- > You can buy additional disk space up to a maximum of 5000MB at a rate of $5/1000MB (you can actually get 6000MB through our current fundraiser, but I'm not sure if that offer can be honored through a BTC donation or not). Normally I'd also say you can move to Tommy for $1 as well, but Tommy is actually slower than Johnny right now, so that's kind of going backwards at the moment. Down the road we'll offer a usage-based paid hosting plan (Morty) that's faster and won't get you suspended for overuse, but that's not available yet, and it will require a non-BTC payment method (likely Paypal) when it is offered so we can charge you automatically. If you want to purchase the disk space, please send the BTC to the address shown here: https://heliohost.org/donate/ Then send us the time and amount of the transaction so it can be verified and the space added to your account. It may take 24-48 hours for the space to be added since there's only 1 admin who can see those wallets and verify the payment. > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=55993 > > Thank you, > Heliohost support > https://heliohost.org/ > https://helionet.org/

Plz add disk space for account ) https://www.blockchain.com/explorer/transactions/btc/91f907bb6b8f02a612a57a5753b555c5a78e6d7e4568f5ab06a3fec80b7d219a account: oolite_account ---- offtopic: We are going to use this resource for our data (database for the forum, etc.) - we are an Oolite game community - the heirs of the great Elite (since 1984), at the moment we have a tragedy - cybersquatters in the auction take away our .org domain, but we will move to a new one. I hope we will be friends with your service. We can't use the resources paid monthly - we are few and some have already died :( Everything is very unstable, while there are those who can set everything up - we will set up our services and servers(CloudFlare(Free) + GitHub + some other) so that they work stably in the future without the participation of administrators. Some current servers and domains are already lost - people leave :( Some servers are running with lost access - no one knows when they will stop. We do not have a lot of traffic and a heavy load on the servers. ------- Original Message ------- > You can buy additional disk space up to a maximum of 5000MB at a rate of $5/1000MB (you can actually get 6000MB through our current fundraiser, but I'm not sure if that offer can be honored through a BTC donation or not). Normally I'd also say you can move to Tommy for $1 as well, but Tommy is actually slower than Johnny right now, so that's kind of going backwards at the moment. Down the road we'll offer a usage-based paid hosting plan (Morty) that's faster and won't get you suspended for overuse, but that's not available yet, and it will require a non-BTC payment method (likely Paypal) when it is offered so we can charge you automatically. If you want to purchase the disk space, please send the BTC to the address shown here: https://heliohost.org/donate/ Then send us the time and amount of the transaction so it can be verified and the space added to your account. It may take 24-48 hours for the space to be added since there's only 1 admin who can see those wallets and verify the payment. > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=55993 > > Thank you, > Heliohost support > https://heliohost.org/ > https://helionet.org/

Amount: 0.002 BTC plus Network fee: 0.00020197 BTC Address: 3CcP6JbFKZ3eU1KHwrzVYkqDY1yPsT4SVR Transaction-ID: ae6ad242485ed11076bfd186a08d935a381b18a3a9ff4dbd53e101dfc7cb9af0 Date of execution: May 19, 2023 11:12:13 AM CEST Il giorno ven 19 mag 2023 alle ore 10:44 HelioHost Support < support@heliohost.org> ha scritto: > Your message (New donation for VPS and Morty) has been assigned the > tracking ID [HH#540747]. One of our volunteer community members will reply > to your email as soon as possible. > > Please include the string [HH#540747] in the subject of any future email > regarding this case. You may do that by simply replying to this message. > > Please be aware that our system rejects binary attachments. If you are > submitting a screenshot or attachment please post a link to the file > instead of attaching it to the email. > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=55998 > > Thank you, > Heliohost Support > https://heliohost.org/ > https://helionet.org/ > > -- ~ Eli ~

Username: N/A, Server: N/A, Main Domain: N/A Dear HelioHost staff, I've decided to support your ongoing effort. I'm a new user and I'd like to give Heliohost a try. 0.002 BTC were disbursed to the following address: 3CcP6JbFKZ3eU1KHwrzVYkqDY1yPsT4SVR https://www.blockchain.com/explorer/addresses/btc/3CcP6JbFKZ3eU1KHwrzVYkqDY1yPsT4SVR With this money my intention is to have it split between $21.6 for 6 month VPS base plan and the remaining for Morty (it should exceed the $30) Unfortunately to signup I need to use paypal? What should I do now? Thanks, keeping it up! -- ~ Eli ~

Username: smi93ctb1, Server: Tommy, Main domain: z.helioho.st Hi, Can you please cancel the current autopayment and generate a new payment link? I cant change the card on the current payment. Thanks

Username: N/A, Server: N/A, Main Domain: N/A Hello! Plz, tell me - can the plan be improved through a donation in BTC? my account is oolite_account regards!

98.37.47.128 On Thu, May 18, 2023, 2:56 AM HelioHost Support wrote: > That's usually an indication of a blocked IP. What is your current public > IP address? I'll check to see if you're blocked. > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=55988 > > Thank you, > Heliohost support > https://heliohost.org/ > https://helionet.org/ > >

Username: capcom, Server: Tommy, Main domain: hiker.heliohost.us Plesk login is not working, I have been trying to get in the control panel, but page is not loading at all. I did login thru heliohost dashboard. On Tue, May 16, 2023 at 8:24?PM HelioHost wrote: > [image: HelioHost | Community powered free hosting for everyone.] > > Hey Capcom, > > It's been a while since we've seen you. Are you still using your hosting > account? The last time you logged in was 2023-04-19. In order to keep your > website active you must log into your control panel at least once every 30 > days. > > If you wish to continue using your hosting plan you will need to log in by > clicking the link below. Next, provide your email and password in the box > and click log in to access your dashboard. If you don't log in sometime in > the next few days your website will be replaced with a inactive page. > > Our apologies for requiring you to log in to your account to continue > using it. We understand that once you get your website perfected there is > little reason to view your control panel anymore, but if we didn't have a > way of determing which accounts were abandoned our servers would quickly > become even more overloaded than they already are. > > We plan on releasing a new server named Morty soon where you won't have to > login to keep your account active that you may be interested in. We'll make > a news post when this new server is available. > Login Now > [image: Twitter] [image: Facebook] > [image: Phone Number] > [image: Support Forum] [image: > Email] > ? 2005-2023 Helio Networks. All rights reserved. | Unsubscribe > >

Username: N/A, Server: N/A, Main Domain: N/A Good morning, Please do not suspend my account as I have issues regarding customer payments. I will make all relevant payments at the end of this month. Kind regards Jaco On Sun, Mar 19, 2023 at 2:45?PM HelioHost wrote: > [image: HelioHost | Community powered free hosting for everyone.] > > Hey Daniejjacobs8116, > > Your VPS payment of $4.00 USD is 5 days overdue. Please try to make a new > payment within the next 24 hours. You can do so with the link below. > > Let us know if you face any issues or have any questions regarding this. > Renew VPS > [image: Twitter] [image: Facebook] > [image: Phone Number] > [image: Support Forum] [image: > Email] > ? 2005-2023 Helio Networks. All rights reserved. | Unsubscribe > >

Yes, thanks for the support! Em ter., 16 de mai. de 2023 ?s 03:52, HelioHost Support < support@heliohost.org> escreveu: > It looks like you started this email thread on May 10th. On May 13th you > created a Johnny account using this email address. I'm going to assume that > this issue is resolved now. If you're still having problems logging in let > us know. > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=55967 > > Thank you, > Heliohost support > https://heliohost.org/ > https://helionet.org/ > >

Hi, Thnx for the reply. Normally I check my Mail almost everyday. But due to circumstances this time I couldn?t. But I?ll try to find a new host on the link you gave. All Full or Not opend yet, but I?ll Watch it. Kind regards, Victor Verhoef Verstuurd vanaf mijn iPhone > Op 13 mei 2023 om 04:39 heeft HelioHost Support het volgende geschreven: > > ?So, these invites are good for 7 days, which we think is more than enough time to check your email and click the link. You checked your email and tried to click the link 53 days later. Obviously the invite had been expired for quite a while. I can sit here and send invites to you for the next 6 months, but if you always take 53 days to check your email each time it's never going to work. You might be better off just going to https://heliohost.org/signup/ and signing up again if you take longer than 7 days to check your email this time. Free signups are open every day starting at midnight UTC and stay open sometimes as long as 4 hours. > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=55385 > > Thank you, > Heliohost support > https://heliohost.org/ > https://helionet.org/ >

Yes, I am able to access via ssh, thank you On Mon, May 15, 2023 at 11:46?AM HelioHost Support wrote: > Don't worry about it. It happens all the time. Can you log in to SSH now? > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=55962 > > Thank you, > Heliohost support > https://heliohost.org/ > https://helionet.org/ > >

Username: luks18, Server: Johnny, Main domain: lastform.heliohost.us The image is in this link: https://i.imgur.com/w9QT6PD.png Em s?b., 13 de mai. de 2023 ?s 23:24, Luks_18 escreveu: > Hello, > I've been trying to log into my heliohost account with this same email > address and it shows a message (shown in the image below) referring to an > email to check, but I haven't received any email in days. > Would it be possible to check what is going on? > > My username in Helionet is "luks18" > > Thank you >

Case HH#697575 Em qui., 11 de mai. de 2023 ?s 10:55, Luks_18 escreveu: > Sorry, I'll send the image as a link then. > https://i.imgur.com/w9QT6PD.png > > How do I know my account username exactly? Because I always used to just > log in with my email address (which is this one I'm sending this email), it > probably is "Luks_18" since that's what I generally use. > > Em qui., 11 de mai. de 2023 ?s 03:03, HelioHost Support < > support@heliohost.org> escreveu: > >> The support email does not accept images. Please host the image somewhere >> like imgur and send a link so we can see it. I suspect the error you're >> seeing is a "ready to move to plesk" message though. If that's correct, >> what was your account's username? >> >> You may view the status of your ticket by visiting: >> >> https://helionet.org/index/index.php?showtopic=55929 >> >> Thank you, >> Heliohost support >> https://heliohost.org/ >> https://helionet.org/ >> >>

Sorry, I'll send the image as a link then. https://i.imgur.com/w9QT6PD.png How do I know my account username exactly? Because I always used to just log in with my email address (which is this one I'm sending this email), it probably is "Luks_18" since that's what I generally use. Em qui., 11 de mai. de 2023 ?s 03:03, HelioHost Support < support@heliohost.org> escreveu: > The support email does not accept images. Please host the image somewhere > like imgur and send a link so we can see it. I suspect the error you're > seeing is a "ready to move to plesk" message though. If that's correct, > what was your account's username? > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=55929 > > Thank you, > Heliohost support > https://heliohost.org/ > https://helionet.org/ > >

Hello, Thanks for the info, I have submitted an updated password. Feel embarrassed in a way after going over passwords with someone else not even a day ago. Regards, Aaron On Sun, May 14, 2023 at 8:56?PM HelioHost Support wrote: > The password reset process for VPS isn't fully automated yet, but if you > go to https://heliohost.org/password/ and submit your email address and > the new password you want to use we can copy the hash onto your VPS. The > password is never stored in plaintext format so it is secure. Once you > submit the new password let us know by replying to this email. The new > password obviously won't work until we manually copy the hash onto your VPS > though. > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=55962 > > Thank you, > Heliohost support > https://heliohost.org/ > https://helionet.org/ > >

Username: aaronmaruska, Server: Tommy, Main domain: saturdaymarket.live Hello. Thanks for setting this up, I am running into an issue with my password and need to know how I can reset that as the one I have pasted here is not working. Regards, Aaron On Sun, May 14, 2023 at 2:49?PM HelioHost Support wrote: > [image: HelioHost | Community powered free hosting for everyone.] > > Hey Runway144adm, > > Please find details of the VPS below: > > Username: runway144adm > Password: > IPv4: 216.218.216.167 > IPv6: 2001:470:1:1ee::80 > SSH Port: 22 > Memory: 2 GB > CPUs: 2 > Storage: 50 GB > OS: Ubuntu22 > Domain: vps80.heliohost.us > > If you want to run something as root, use "sudo " to run a single > command or "sudo su" to switch to root using your password. > > All of the latest updates are done and everything should be good to go. > Let us know if you'd like another free something.heliohost.us domain > pointed at your VPS. You can host any domain you want by setting the > domain's A record to the ipv4, and an AAAA record for the ipv6 listed above. > > If you have any questions don't hesitate to ask. You can reply to this > email, post on the forums https://helionet.org/ or discord > https://heliohost.org/chat/ with VPS questions. > Login To VPS Dashboard > [image: Twitter] [image: Facebook] > [image: Phone Number] > [image: Support Forum] [image: > Email] > ? 2005-2023 Helio Networks. All rights reserved. | Unsubscribe > >