HelioHost

VPS number: 27, VPS ID: 241 Hello Sir/Madam, I want to cancel my subscription as soon as possible. My automatic payment profile as following: Profile ID: I-BFBI 8TH XF1 Payment From: Saraswati Aryal (contactmesaru@gmail.com) Payment For: Helio Networks( admin@heliohost.org) Payment amount: US$54,00 USD Pago realizado con: Visa x-3309 Waiting for your response. Thank you, Saraswati Aeyal

On Wednesday, July 26th, 2023 at 1:06, HelioHost Support wrote: > Perhaps this will help? https://stackoverflow.com/questions/55161907/node-js-wont-load-lets-encrypt-certificates no, this is IMHO no matter :( IMHO just one thing can help me - disable resolve hostname in ipv6 for socket connect and prefer ipv4, this settings exists in "classic" dns module for nodejs, but in CloudFlare Worker runtime it is just stub and I can't call dns.setDefaultResultOrder('ipv4first'); So, I still trying to find working variant... Localy in dev enviroment all works well, because ipv6 forbidden. You recommended use IP in connection params, but (IMHO) is such case certificates should be issued for IP - not for hostname, else we'll get much problems with mismatch of certificate CN and real connection host. Thanks for your time! Regards!

Username: irlhaiku, Server: Tommy, Main domain: irishhaiku.com Hello Krydos and Heliohost, Could you kindly create a subdomain *okno.heliohost.us * for us? Our account is *Irlhaiku* server: tommy Creating subdomains in CPanel was easy, but I just can't figure out how to do it in Plesk. Sorry about the inconvenience, if any. Many thanks in advance. IHS / Irlhaiku

mukul007ju@gmail.coom On Wed, 26 Jul 2023 at 2:03 AM HelioHost Support wrote: > What is your username? > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=56572 > > Thank you, > HelioHost support > https://heliohost.org/ > https://helionet.org/ > > -- Planner A. B. M. Morshedul Hassan Captain Kuwait Armed Forces Mobile: +965 66190735

On Friday, July 21st, 2023 at 5:28, HelioHost Support wrote: > By default remote PostgreSQL access is enabled for IPv4 traffic only. Instead of using a host like "oolite.helioho.st" use the host "65.19.141.67" and that error should go away. Let us know if you need further assistance. > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=56521 Hello! At this moment I use db hostname johnny.heliohost.org If I try using something else - I got errors like this: "TLS peer's certificate is not trusted; reason = IP address mismatch" or if I use oolite.helioho.st - I got: "TLS peer's certificate is not trusted; reason = Hostname mismatch" openssl show info: $ openssl s_client -starttls postgres -connect oolite.helioho.st:5432 depth=2 C = US, O = Internet Security Research Group, CN = ISRG Root X1 verify return:1 depth=1 C = US, O = Let's Encrypt, CN = R3 verify return:1 depth=0 CN = johnny.heliohost.org psql client ignoring mismatch by default, but Node.js libraries fail and no way to ignore this :( Thanks, regards!

Username: N/A, Server: N/A, Main Domain: N/A Hello I have an account with you. I have got invitation to use your plesk server in February. But that email was in my spam folder. Today I was trying to log on to my heliohost account and came to know that you have sent an invitation. Now I would like to use your new server as you offered me. Please help me to get my account back. Let me know what should I do. Regards -- Planner A. B. M. Morshedul Hassan Captain Kuwait Armed Forces Mobile: +965 66190735

Username: wesolee, Server: Tommy, Main domain: popnow.heliohost.us https://popnow.heliohost.us/nowplaying.html Wes O'lee?|?CEO a:?The POP Stream?|?Los Angeles, CA?|?90008 e:?wesolee@gmail.com [mailto:wesolee@gmail.com]?|?w:?www.thePOPstream.com [http://www.thepopstream.com/] m:?310-903-7663 [facebook icon] [https://www.facebook.com/thepopstream]? [twitter icon] [https://twitter.com/tpstream]? [youtube icon] [https://www.youtube.com/playlist?list=PLBgjTZ49E48_r94-tzReIToNszF8Bqzq2]? [instagram icon] [https://www.instagram.com/thepopstream/]? ???????? [363f5d1e-025a-42b6-80b0-1a5d695c017e]

Thank you for your help, I have read your terms and conditions. I will be very careful with this, in future if there is any violation by me please let me know, I will try to fix it. ------- Original Message ------- On Friday, July 21st, 2023 at 15:43, HelioHost Support wrote: > https://wiki.helionet.org/hosting/terms is what you're looking for. Please keep in mind that causing too much server load will also get you suspended, and for context of some of those terms such as illegal activity, we are located in the USA and follow those laws. > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=56528 > > Thank you, > HelioHost support > https://heliohost.org/ > https://helionet.org/

Can you please share your terms, conditions, rules & regulations because I am a web developer and I have multiple projects I cant say you exactly which type of projects I have. ------- Original Message ------- On Friday, July 21st, 2023 at 08:48, HelioHost Support wrote: > Perhaps if you describe your projects a little more we can give you a more accurate answer, but yes you can use HelioHost in a "professional way" for your "personal work". That's fairly vague though so we can't determine if your projects or profession violate our terms of service unless you let us know what you will be doing with your account. > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=56528 > > Thank you, > HelioHost support > https://heliohost.org/ > https://helionet.org/

Username: nkpro, Server: Johnny, Main domain: masterk.helioho.st I Can Use HelioHost Johnny Plan To Host My Projects Officially Can I Us It In A Professional Way For My Personal Work

Username: N/A, Server: N/A, Main Domain: N/A Hi there, Helio Networks support. During the last month, I kindly asked the deletion of my account with all of his informations from the Helio Networks (HelioNet) database. I have recently been notified that this request for my privacy have been denied without any reasons. I will now ask you again, in compliance with the GDPR law to respect my right to privacy and delete my informations from every database managed or owned by the Helio Networks. The account in question is registered under the name of "med367". I do not have his password anymore, since I removed It after making the removal request. *In the event of inaction by your privacy/support team* in the next 20 business days or a negative response to the deletion of some of my personal data stored here on Helio Networks database. I will express my privacy rights under GDPR and write a complaint to my country's national data protection authority.

Username: nkpro, Server: Johnny, Main domain: masterk.helioho.st Add subdomain with name kinar_balmandal or kinarbalmandal

Username: rnrctg, Server: Johnny, Main domain: 9nhalf.helioho.st I am requesting for adding additional domains in my accounts. My username is rnrctg. My domains are- 9nhalf.com rnrctg.com sharifee.com

Username: ooliteaccount, Server: Johnny, Main domain: oolite.helioho.st On Monday, May 22nd, 2023 at 22:17, HelioHost Support wrote: > Remote access enabled. > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=55993 Hello! Access from my local development pc works well, but when I try to connect from prod server (CloudFlare Worker) I got error: no pg_hba.conf entry for host "2a09:bac5:2a93:126e::1d6:117", user "ooliteaccount_db", database "ooliteaccount_pg1", SSL encryption Plz! Can u help and tell me - is it problem on my side? Maybe in pg_hba.conf only my dev machine ip? Thanks! Regards!

Username: hunter93, Server: Tommy, Main domain: hunterradio.heliohost.us I am sending the email again as I don't think it went through earlier. Could someone please send me a password reset link? Thank you

Username: hunter93, Server: Tommy, Main domain: hunterradio.heliohost.us Hi, I was wondering if someone could send me a reset link as my password has been forgotten. Thanks

Username: N/A, Server: N/A, Main Domain: N/A Hello o lost my pass host

Username: dvddvd300, Server: Tommy, Main domain: d3.helioho.st hi, i need a vps rebuild VPS56

Username: nkpro, Server: Johnny, Main domain: masterk.helioho.st Rename my subdomain to 'alpan' to 'alphan'.

Username: nkpro, Server: Johnny, Main domain: masterk.helioho.st Re: Add Subdomain with "smkit"

Hi, Actually, I received this error message from my python application : line 366, in _auth_switch_request raise get_exception(packet) mysql.connector.errors.ProgrammingError: 1044 (42000): Access denied for user 'kaderd_kaderd'@'%' to database 'kaderd_EDT_Secure' and these are my credentials submitted to my program in order to connect to the database : def create_connection(self): return mysql.connector.connect( host="tommy2.heliohost.org", port=3306, user="kaderd_kaderd", password="xxxxxxxxxx", database="kaderd_edt_secure" The message says : access denied for user kaderd_kaderd, I'm 100% sure of my user_name et my password. So why the connection is refused ? Thank you for your help Kader Djimani De : HelioHost Support Envoy? : 12 juillet 2023 10:28 ? : kaderd@hotmail.com Objet : Re: [HH#768212] Question Use tommy2.heliohost.org:3306 as the host name if you're accessing the database remotely. Note that when you create the database user in Plesk, you must specifically enable the user for remote connections, otherwise you'll receive an access denied error. You may view the status of your ticket by visiting: https://helionet.org/index/index.php?showtopic=56442 Thank you, Heliohost support https://heliohost.org/ https://helionet.org/

Username: kaderd, Server: Tommy, Main domain: edt-laval.helioho.st Hello, I have a question regarding this issue: I have a Python application that uses MySql database engine, in the source code I Need to submit the connection Information to connect to the Database, in order to let the application work properly. The Database will be shared On helioshost web site (That 's why I signed up) , my question is : The connection information that are defined by your system are : Host localhost:3306 Database name kaderd_xxxxxx User name xxxxxx Password ****** Regarding the host info , I was expecting something like : https://heliohost..../kaderd/xxxx If I enter the host information : localhost:3306 into my code, it will not work, as it will look into my computer for the Database, unless I must copy my application code to you website, wich I don't want to do. I just need to copy the data base onto you website. Can you please let me know how your website works. Thank you. Kader Djimani kaderd@hotmail.com

Username: kaderd, Server: Tommy, Main domain: edt-laval.helioho.st Hi, I was trying to create a ticket to submit an issue, but the system don't allow me to create the ticket. It pops up with the following message : [cid:image002.png@01D9B4A2.F04D4E00] I am SURE of my email address and my password, I tried many times to log onto your website with the same credentials I entered when submitting a ticket and everytime I was able to log onto the website. So it might be a problem somewhere. I have another issue, the one I was trying to send you thru the ticketing system, here it is : I registred to your website because I have an application that uses a MySQL database to be shared, do you support MySQL . I was trying to copy MySql database onto my space, I did not find the MySql engine in the "Add Database' screen of the PLESK Console. can you please let me know if you do offer MySql database Engine ? [cid:image006.png@01D9B4A2.F04D4E00] Thank you ! Kader Djimani kaderd@hotmail.com

Username: kaderd, Server: Tommy, Main domain: edt-laval.helioho.st Hi, I was trying to create a ticket to submit an issue, but the system don?t allow me to create the ticket. It pops up with the following message : Envoy? ? partir de Courrier pour Windows

Thank you. You guys are great. Now where do I put all the files from my old site? Do they go inside httpdocs? Wes O'lee?|?CEO a:?The POP Stream?|?Los Angeles, CA?|?90008 e:?wesolee@gmail.com [mailto:wesolee@gmail.com]?|?w:?www.thePOPstream.com [http://www.thepopstream.com/] m:?310-903-7663 [facebook icon] [https://www.facebook.com/thepopstream]? [twitter icon] [https://twitter.com/tpstream]? [youtube icon] [https://www.youtube.com/playlist?list=PLBgjTZ49E48_r94-tzReIToNszF8Bqzq2]? [instagram icon] [https://www.instagram.com/thepopstream/]? ???????? On 7/11/2023 11:06:38 AM, HelioHost Support wrote: Yes you can. The DNS records for popnow.heliohost.us have been cleaned up. Try using your invite again now and that domain should be free for you. You may view the status of your ticket by visiting: https://helionet.org/index/index.php?showtopic=56433 Thank you, Heliohost support https://heliohost.org/ https://helionet.org/ [63ec0cd5-52ca-4743-b2ee-fae86be7c8d2]